The staff in bedford based Hays travel are always helpful and polite. Callum was very helpful as usual, I knew when and where we wanted to go on holiday and he helped me choose the best cabin for... Toon meer
Bedrijf heeft geantwoord
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Callum made it a great booking experience! I was in my car having left a well known travel agent dissapointed. I called Hays in Bedford where Callum price matched a holiday to Egypt for me. I booked i... Toon meer
Bedrijf heeft geantwoord
Always had great service. Feel you are able to go in and ask if not sure about anything, staff very helpful. The holidays we have booked have always been amazing.
Bedrijf heeft geantwoord
Iv booked a few holidays now with Hayes and they have always helped me with rooms and places to stay that suit us . And always keep us updated of any change . We always see the same person Callum as h... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
9 Silver Street, MK40 1SY, Bedford, Verenigd Koninkrijk
- 01234819352
4,9
Uitstekend
500 reviews
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Callum was very efficient &…
Callum was very efficient & professional about my booking
Lovely chap very helpful
21 januari 2026
Antwoord van Hays Travel - Bedford
Good Morning Julie,
Thanks so much for booking with me, I am so glad I was able to help you!
Callum.
Callum was very helpful and the price…
Callum was very helpful and the price was competitive
14 januari 2026
Antwoord van Hays Travel - Bedford
Good Afternoon,
Thank you so much for taking the time to leave this lovely feedback, I am so glad I was able to help!
Callum.
It was a great experience with Callum
It was a great experience with Callum, but the smoke smell was driving us all potty until Callum located the problem, which was next door, fire engines were called & I’m hoping everyone was alright as customers were told they must leave.
Best wishes to Callum & team for speedy evacuation, well done.
20 januari 2026
Antwoord van Hays Travel - Bedford
Good Afternoon,
Thank you so much for taking the time to leave this review and trusting us with your holiday! Apologies once again for the smoke from the situation next door, I am glad everyone got out of the store safely, which is of course our main priority.
Take care,
Callum.
Helpful staff
Helpful, attentive staff . Easy and quick to book our rather complicated trip!
16 januari 2026
Antwoord van Hays Travel - Bedford
We appreciate you taking the time to leave us a review. We're so glad that our staff were helpful in booking your trip!
Great face to face experience
Lovely staff, Eleanor and her supervisor found my holiday quickly, very good price. No fuss experience first time there but will book through them again. Lovely to see someone face to face.
15 januari 2026
Antwoord van Hays Travel - Bedford
Thank you very much for your kind words, we were happy we could help. Hope to see you again soon. Many thanks, Eleanor.
Help and sorted our trip
10 januari 2026
Antwoord van Hays Travel - Bedford
Thank you for your kind review.
I look forward to seeing you again soon.
Many thanks, Lianne
Friendly and helpful staff as always
17 december 2025
Antwoord van Hays Travel - Bedford
We always love seeing in branch. Thank you for the lovely review. Louise
Antwoord van Hays Travel - Bedford
Good Morning,
Thank you so much for taking the time to leave this feedback, I am so glad I was able to help you!
Callum.
Happy to help
They were respectful and very professional and so kind towards helping us .
3 december 2025
Antwoord van Hays Travel - Bedford
Many thanks for your kind words. It always a joy to find our customers their perfect break away.
Thank again, Lianne
I wa greeted in warm and welcoming way…
I wa greeted in warm and welcoming way what I needed was delivered in a very knowledgeable way I was very happy
10 december 2025
Antwoord van Hays Travel - Bedford
Thank you for your kind review, I look forward to seeing you in branch again soon.
Many thanks, Kayley
Friendly welcoming staff (Callum)
Friendly welcoming staff (Callum)
Knew his facts or found out for us
Waited a while to be seen as lunch time and short staffed but apologised
Very clear about payments, dates, travel points etc
29 november 2025
Antwoord van Hays Travel - Bedford
Good Morning,
Thank you so much for coming in to book with us and taking the time to leave this feedback!
Callum.
I kept changing my mind about exact…
I kept changing my mind about exact dates. Callum was very patient and accommodating. He answered all my queries and explained everything in detail. .
29 november 2025
Antwoord van Hays Travel - Bedford
Good Morning,
Thank you so much for taking the time to leave this review, I am so glad to have been able to help you and find the right trip for you!
Callum.
Learned was very helpful and friendly
Learned was very helpful and friendly. Learned understood our requirements would recommend to friends and relatives. Thanks kevin and cheryll
28 november 2025
Antwoord van Hays Travel - Bedford
Thank you both for your kind review, I'm so glad I was able to help. I look forward to seeing you both again soon!
Many thanks, Lianne
We always use your wonderful team in…
We always use your wonderful team in Bedford, so friendly and helpful. They always make things so easy for us.
27 november 2025
Antwoord van Hays Travel - Bedford
Thank you for your kind words. We look forward to seeing you again soon.
Many Thanks Team Bedford
Antwoord van Hays Travel - Bedford
Thank you for your kind words, I was happy to be able to help.
Many Thanks, Lianne
The consultant was very knowledgeable
The consultant was very knowledgeable, and helpful, when there were no cabins showing on her system.
She was persistent with the travel company and was finally able to make the booking.
18 november 2025
Antwoord van Hays Travel - Bedford
Good Morning,
Thank you so much for taking the time to leave this feedback. I am so glad to have been able to help you.
Kayley. :)
Bedford branch well done
Bedford branch really want you to be happy with your choice of holiday, so they patiently search until you, the customer finds what they are happy with.
Louise was patient, helpful and friendly.
23 oktober 2025
Antwoord van Hays Travel - Bedford
It was a pleasure to meet you and help you find the perfect holiday. Regards Louise :-)
Always a good service and price
We've used the former Thomas Cook branch of Hays Bedford several times now, on a few occasions on a like for like comparison through other online holiday booking companies, for the exact same package, the price was slightly less in the branch.
The staff are always really polite and accommodating
7 november 2025
Antwoord van Hays Travel - Bedford
Thank you for your lovely review. Its always great seeing our customers in branch. :-)
Louise
Excellent Service from Lianne at Hays Travel
My experience of using Hays Travel, has been excellent. Lianne has been brilliant, helping me each step of the way, with kindness and patience as I had so many questions before booking my trip. Her dedication, professionalism, and ability to reassure clients is a real asset and She is a credit to the company. I will certainly recommend others to her and Hays Travel and will not hesitate to use their services in the future.
5 november 2025
Antwoord van Hays Travel - Bedford
Thank you so very much for your kind words. It has been an absolute pleasure helping you with your booking. I am thoroughly looking forward to helping you with your next adventure.
Many Thanks, Lianne
Antwoord van Hays Travel - Bedford
It was lovely to have you back in branch and booking with us again. We look forward to seeing you soon and hope you have a fantastic holiday.
Many Thanks, Lianne
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