The staff in bedford based Hays travel are always helpful and polite. Callum was very helpful as usual, I knew when and where we wanted to go on holiday and he helped me choose the best cabin for... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Callum made it a great booking experience! I was in my car having left a well known travel agent dissapointed. I called Hays in Bedford where Callum price matched a holiday to Egypt for me. I booked i... Toon meer
Bedrijf heeft geantwoord
Callum was helpful and attentive even popped the paper work through our door on his way home, as it was a last minute booking. Thanks!!
Bedrijf heeft geantwoord
Iv booked a few holidays now with Hayes and they have always helped me with rooms and places to stay that suit us . And always keep us updated of any change . We always see the same person Callum as h... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
9 Silver Street, MK40 1SY, Bedford, Verenigd Koninkrijk
- 01234819352
4,9
Uitstekend
505 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
A GREAT EXPERIENCE
I found the Bedford branch in a central location and was greeted in a calm, unhurried, friendly manner. Callum researched my requirements for a (first time) 55 day cruise with particular criteria promptly and gave much advice on cruising, such as life on board, excursions and which cabin type to choose, and its location on the ship. At no time did I feel rushed during the process and felt that he, and the staff, were interested in my vision and expectations of a cruise.
24 juli 2025
Antwoord van Hays Travel - Bedford
Thank you so much for your review. It was a pleasure helping to find your cruise and we look forward to seeing you again soon.
Many thanks, Team Bedford
Came in with a head full of holidays…
Came in with a head full of holidays and questions feeling total overwhelmed.Was greeted by Louise who helped sort out all our questions, worries and our preferences and booked us our amazing holiday .thank you so much very happy
24 juli 2025
Antwoord van Hays Travel - Bedford
Good Morning,
Thank you so much for taking the time to leave this feedback, we really appreciate it.
Team Bedford!
Sorted the trip that we wanted at a…
Sorted the trip that we wanted at a great price with personal service and callback as promised, normal 5 star service from the staff
19 juli 2025
Antwoord van Hays Travel - Bedford
Thank you for your kind feedback. We look forward to seeing you again soon!
Team Bedford
Antwoord van Hays Travel - Bedford
Thanks for your review. We hope you have a great a great holiday, and look forward to seeing you again soon.
Team Bedford
We knew the holiday we wanted to book…
We knew the holiday we wanted to book and Callum made it easy and quick to do. He was very pleasant and easy to talk to.
This is the first time we have used Hays Travel.
18 juli 2025
Antwoord van Hays Travel - Bedford
Good Afternoon,
Thank you so much for taking the time to leave this review, it was a pleasure booking your holiday and I look forward to seeing you soon.
Callum.
Great customer service in Bedford store
The person we spoke to in the Bedford store was great. Listened to what we wanted and we found an amazing holiday
16 juli 2025
Antwoord van Hays Travel - Bedford
Good Afternoon,
Thank you so much for booking with us and taking the time to leave this review, we really appreciate it.
Callum.
Great service from Lianne in your…
Great service from Lianne in your Bedford office. It took us a while to find the right cruise for next year and she was very patient with us keep looking at different options.
4 juli 2025
Antwoord van Hays Travel - Bedford
Hello!
Thank you so much for taking the time to leave this review, I really appreciate you booking with us.
Lianne.
Antwoord van Hays Travel - Bedford
Hello!
Thank you so much for taking the time to leave this review, I really appreciate you booking with us.
Callum.
Krakow trip.
My trip was all organised for me, it was also well looked at to give me the best value for money possible, thank you Louise.
8 juli 2025
Antwoord van Hays Travel - Bedford
Its was lovely meeting you. Im glad I could find you a great holiday. Hope you have a good trip. Regards Louise
Antwoord van Hays Travel - Bedford
It was lovely getting you booked again, I look forward to seeing you both soon.
Many Thanks Issy
Staff were polite and very friendly
Staff were polite and very understanding of what I wanted on my holiday. Used to book with tui but you guys saved me a lot of money on my nxt 2 holidays
2 juli 2025
Antwoord van Hays Travel - Bedford
Thanks for the review. Look forward to helping you book your holidays in the future.
The usual high standard of service…
The usual high standard of service received from Laura. Thank you!
24 juni 2025
Antwoord van Hays Travel - Bedford
It was lovely to finally meet in person Ruth. Thank you for the lovely review.
Louise
Hays at bedford is one grt shop ,from…VIC BROWN
Hays at bedford is one grt shop ,from the maneger to the apprentice ,you get a smile and grt sevice
ISSY well she is so good no,s what she is doing and very professional at her job,thank you fore booking my holiday
regards vic brown
21 juni 2025
Antwoord van Hays Travel - Bedford
Hi vic, We are all so glad to hear that you are happy with our service. You are a very valued customer of ours and im very happy i was able to get another holiday sorted for you. Looking forward to seeing you soon.
issy.
Polite good service
18 juni 2025
Antwoord van Hays Travel - Bedford
Thank you for your kind review.
Team Bedford
Holiday
The Gentleman was very helpful and got the holiday all sorted and said come back if we need anything else
13 juni 2025
Antwoord van Hays Travel - Bedford
Thanks for your review! We're always happy to help.
Many thanks, Team Bedford
Callum was excelent at answering…
Callum was excelent at answering questions and finding booking for us.
10 juni 2025
Antwoord van Hays Travel - Bedford
Good Afternoon,
Thank you so much for booking with us, and taking the time to leave this review.
Callum.
So helpful and friendly
A big thank you to Lianne and all the staff at the Bedford branch who were so helpful as we chopped and changed the dates, flights and hotels to get us the bespoke 4 destination holiday to Far East we were after. Also a big thanks to the lady on the end of the phone, doing all the checking and changes.
7 juni 2025
Antwoord van Hays Travel - Bedford
Good Morning,
Thank you so much for taking the time to leave this review, we are so glad to be able to help. :)
Team Bedford.
Antwoord van Hays Travel - Bedford
Good Morning,
Thank you so much for taking the time to leave this review, we are so glad to be able to help. :)
Team Bedford.
Well doneCould not have been easier to book my…
Could not have been easier to book my cruise . Incredibly helpful staff and all my questions were answered knowledgeably!
6 juni 2025
Antwoord van Hays Travel - Bedford
Good Morning,
Thank you so much for taking the time to leave this review, we are so glad to be able to help. :)
Team Bedford.
Antwoord van Hays Travel - Bedford
Good Morning,
Thank you so much for taking the time to leave this review, we are so glad to be able to help. :)
Team Bedford.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.