Lovely girl who booked my holiday very friendly and professional staff in shop were all welcoming process was easy will definitely be booking again with hay’s travel
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Assistant Helen listenedto our requirements and came up with three choices of interest to us and one just fitted what we were looking for . Having worked in sales myself she was spot on by offering... Toon meer
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We were looked after by Helen and she was so helpful and knowledgeable giving us lots of help and advice in understanding what we needed to get our trip booked Helens customer service was excellent... Toon meer
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Booked our trip to LA, San Fran and Vegas. Amelia initially started our booking over email and was amazing, so patient with us changing dates etc. Afterwards, we came into store and Hallie finalised o... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
208/210 Grange Road, CH41 6EA, Birkenhead, Verenigd Koninkrijk
- 01514386593
4,9
Uitstekend
688 reviews
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Staff are friendly and very helpful
Staff are friendly and very helpful, nothing is too much trouble.
23 augustus 2026
Antwoord van Hays Travel - Birkenhead Grange Rd
Hi Alisa ,
Thank you for your wonderful feedback! We are so pleased to hear that our team was friendly and helpful, and that you found nothing to be too much trouble. We truly appreciate you taking the time to share this positive experience.
Kind Regards
Hays Travel Birkenhead
The staff especially Sarah were really…
The staff especially Sarah were really helpful 👍👏
23 augustus 2026
Antwoord van Hays Travel - Birkenhead Grange Rd
Hi Angela,
Thank you for your wonderful feedback! We are so pleased to hear that our team was helpful during your visit.
Kind Regards
Hays Travel Birkenhead
Fantastic communication
16 augustus 2026
Antwoord van Hays Travel - Birkenhead Grange Rd
Thank you so much for your kind review of Helen's service.
5star service hays travel Birkenhead
Lovely girl who booked my holiday very friendly and professional staff in shop were all welcoming process was easy will definitely be booking again with hay’s travel
14 augustus 2026
Antwoord van Hays Travel - Birkenhead Grange Rd
Dawn Morris,
Thank you for your wonderful feedback! We are so pleased to hear that Leah made your booking experience enjoyable and that you'll be booking with us again.
Kind Regards
Hays Travel Birkenhead
Antwoord van Hays Travel - Birkenhead Grange Rd
A Jones,
Thank you for your wonderful feedback! We are so pleased to hear that your booking experience was smooth and efficient. We appreciate your kind words.
Kind Regards
Hays Travel Birkenhead
Antwoord van Hays Travel - Birkenhead Grange Rd
Anthony Gawith,
We are so pleased to hear about your positive experience. It's wonderful to know that our team member provided such excellent service. Thank you for sharing your feedback with us.
Kind Regards
Hays Travel Huyton
Good Customer attention
Halle was very helpful. even when I had to go in and pay in person. Had time for me.
19 augustus 2026
Antwoord van Hays Travel - Birkenhead Grange Rd
MR JONES,
We're so glad to hear our team provided such helpful and attentive service during your visit. We appreciate your kind words!
Kind Regards
Hays Travel Birkenhead
James was very helpful and answered all…
James was very helpful and answered all our questions.
12 augustus 2026
Antwoord van Hays Travel - Birkenhead Grange Rd
elisabeth maria ledden,
Thank you for your kind feedback. We are so pleased to hear that our team was able to assist you effectively and answer all your questions.
Kind Regards
Hays Travel Birkenhead
Everything was done very smoothly and…
Everything was done very smoothly and reps new what they were doing. Always getting you the best deal available on the day
17 augustus 2026
Antwoord van Hays Travel - Birkenhead Grange Rd
Tony,
Thank you for your wonderful 5-star review! We are so pleased to hear that everything was handled smoothly and that our team was able to find you the best available deal.
Kind Regards
Hays Travel Birkenhead
Fabulous experience
Fabulous experience, James was extremely helpful and I will definitely use Hayes again
9 augustus 2026
Antwoord van Hays Travel - Birkenhead Grange Rd
Hi Mrs Williams,
Thank you for your wonderful feedback! We are so pleased to hear that you had a fabulous experience and found our team member extremely helpful. We look forward to assisting you again in the future.
Kind Regards
Hays Travel Birkenhead
Antwoord van Hays Travel - Birkenhead Grange Rd
Nicola Griffiths,
Thank you for your wonderful feedback! We are so pleased to hear that we were able to assist you and find exactly what you were looking for.
Kind Regards
Hays Travel Birkenhead
Patience was shown by member of staff…
Patience was shown by member of staff was appreciated. Was found a amazing holiday had everything we had asked for.
7 augustus 2026
Antwoord van Hays Travel - Birkenhead Grange Rd
MR CHRISTOPHER MCLEAN,
Thank you for your wonderful feedback! We are so pleased to hear that our team was patient and found you an amazing holiday that met all your expectations.
Kind Regards
Hays Travel Hastings
Antwoord van Hays Travel - Birkenhead Grange Rd
Sarah,
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience with us and that we could help you book your cruise.
Kind Regards
Hays Travel
Staff members were grate and very helpful
Helpful soon as you get in and very pleasant to talk to 😊
29 juli 2026
Antwoord van Hays Travel - Birkenhead Grange Rd
Michael,
Thank you for your wonderful feedback! We are so pleased to hear that you found our team to be helpful and pleasant.
Kind Regards
Hays Travel
Helen was very helpful and found us a…
Helen was very helpful and found us a lovely cruise thank you
13 augustus 2026
Antwoord van Hays Travel - Birkenhead Grange Rd
Gloria,
Thank you so much for your kind words! We are so pleased to hear that our team member was helpful and found you a lovely cruise. We truly appreciate your feedback.
Kind Regards
Hays Travel Hastings
The lady who helped me book our Holiday…
The lady who helped me book our Holiday was very polite and very patient .Most times we book our holidays we often go to her as we know we will get a good holiday Thankyou
7 augustus 2026
Antwoord van Hays Travel - Birkenhead Grange Rd
Rita,
Thank you for your wonderful feedback! We are so pleased to hear that our colleague was polite and patient, and we appreciate your continued trust in us to book your holidays. We look forward to assisting you again in the future!
Kind Regards
Hays Travel Hastings
Very helpful and thorough that’s why…
Very helpful and thorough that’s why we have booked several holidays there 👍
4 augustus 2026
Antwoord van Hays Travel - Birkenhead Grange Rd
Allan,
Thank you for your wonderful feedback! We are so pleased to hear that you find our service helpful and thorough, and we truly appreciate you choosing us for your holidays again and again.
Kind Regards
Hays Travel Hastings
I spoke with James in Hays travel and…
I spoke with James in Hays travel and gave him a itinerary of what i wanted. He was very helpful, friendly and knowledgeable and provided me with options based on my request.
4 augustus 2026
Antwoord van Hays Travel - Birkenhead Grange Rd
Hi Wendy,
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience with James. We always strive to provide helpful, friendly, and knowledgeable service, and it's great to know we succeeded.
Kind Regards
Hays Travel Birkenhead
Hays travel good offers as always and…
Hays travel good offers as always and Danielle was very helpful in finding us a holiday as always.
31 juli 2026
Antwoord van Hays Travel - Birkenhead Grange Rd
Elsie Clarke,
Thank you for your wonderful feedback! We are so pleased to hear that our team member was very helpful in finding you a holiday. We truly appreciate your kind words.
Kind Regards
Hays Travel WhiteRose
Georgia in hays Birkenhead dealt with…
Georgia in hays Birkenhead dealt with us today as she has before she was so helpful caring reassuring and went through everything with us made booking our holiday an easy experience thankyou Georgia 😀
30 juli 2026
Antwoord van Hays Travel - Birkenhead Grange Rd
Amanda,
Thank you for your wonderful feedback! We are so pleased to hear that our team provided such helpful and reassuring service, making your holiday booking an easy experience. We appreciate your kind words.
Kind Regards
Hays Travel Birkenhead
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