I had a weeks correspondence with Penny on finding our 2027 holiday in Benidorm. Penny was helping in navigating a minefield of options. We have now booked our getaway for next year thanks to Penny a... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The best experience in booking my short holiday. My travel agent, Paula, was very professional in the services rendered. When there was an issue with something regarding my holiday. All available sta... Toon meer
Bedrijf heeft geantwoord
They are such a great team at Hays Travel in Bishops Stortford. Everyone’s so welcoming with plenty of smiles! It’s just the perfect place start to any holiday.
Bedrijf heeft geantwoord
Everything was great. We are a group of older ladies who have been going on holiday together for over 30 years. Paula sorted us out a holiday to Menorca this year. Lovely hotel in Ciutadella. Would... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
27/28 Jackson Square, CM23 3XQ, Bishops Stortford, Verenigd Koninkrijk
- 01279888443
4,9
Uitstekend
682 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Abi is great and takes time to provide…
Abi is great and takes time to provide a lot of options to consider.
23 november 2025
Antwoord van Hays Travel - Bishops Stortford
My pleasure as always! Abbie x
Always helpful
All staff in Hays Bishops Stortford are always helpful. Chloe was the person we saw yesterday and she did a great job comparing hotels in Paphos, Cyprus for February and we booked a 2 week holiday.
29 november 2025
Antwoord van Hays Travel - Bishops Stortford
Thanks for the great review :)
Antwoord van Hays Travel - Bishops Stortford
Thanks for your lovely review! It was our pleasure. Abbie x
Antwoord van Hays Travel - Bishops Stortford
Thank you for your lovely review! 😊
The staff are so lovely and helpful
The staff are so lovely and helpful, they helped me find my perfect holiday. Thank you so much, we will always use Hays travel!
11 november 2025
Antwoord van Hays Travel - Bishops Stortford
Thank you for the great reply:)
Service with a warm welcome
Service with a warm welcome, always happy to help and will always go the extra mile
2 november 2025
Antwoord van Hays Travel - Bishops Stortford
Thank you for the good review :)
Excellent service as usual
Excellent service as usual. Very efficient, very friendly and helpful . chloe. Is exceptional. All the staff are…
6 november 2025
Antwoord van Hays Travel - Bishops Stortford
Thank you for your lovely review! We look forwards to seeing you again! 😊
Exceptional Customer Service - Highly Recommend
Exceptional customer service from Anabelle and Chloe. They took time to understand my requirements (for a family trip to Walt Disney World) and shared helpful travel tips and advice based upon their personal experiences. They arranged all elements of the holiday, making it easy and stress free. I will book with them again and highly recommend Hay's Travel Bishops Stortford.
19 september 2025
Antwoord van Hays Travel - Bishops Stortford
Thank you for your lovely review! We look forwards to seeing you again! 😊
Antwoord van Hays Travel - Bishops Stortford
Thanks for the great review Jill :)
Lovely lady called Karen helped us…
Lovely lady called Karen helped us every step of the way
19 oktober 2025
Antwoord van Hays Travel - Bishops Stortford
Dear Margaret.
Thank you so much for your lovely review. It was a pleasure meeting you and helping both yourself and Gillian and I look forward to seeing you next time you come in to store.
Karen
Yet again very good customer service…
Yet again very good customer service from Chloe, very professional attitude from her and the whole team, always a pleasure to go in and book a holiday in this branch
23 oktober 2025
Antwoord van Hays Travel - Bishops Stortford
Thank you for the fabulous review :)
Great service
Great service, we knew where we wanted to go and Abigail completed the booking required.
12 oktober 2025
Antwoord van Hays Travel - Bishops Stortford
Thank you for your lovely review. It was my absolute pleasure to get you something ELSE to look forward to haha! Abbie x
Paula was very patient and made sure…
Paula was very patient and made sure she found us the best deal. She went through and recommended things to do in New York. I wouldn’t hesitate to recommend Hays Travel
5 oktober 2025
Antwoord van Hays Travel - Bishops Stortford
Thank you for the great review :)
Your staff where very welcoming and…
Your staff where very welcoming and very helpful this shows what a good company you are to book with may I say Paula who did my booking was excellent
11 oktober 2025
Antwoord van Hays Travel - Bishops Stortford
Thank you for the great review :)
Nadia was extremely helpful and…
Nadia was extremely helpful and efficient and delivered everything we asked for
11 oktober 2025
Antwoord van Hays Travel - Bishops Stortford
Thank you so much for your review! :) Nadia
Very efficient service
2 oktober 2025
Antwoord van Hays Travel - Bishops Stortford
Hi Valerie, thank you for your kind words and booking with us again it is much appreciated! I hope you have an amazing time on your cruise and look forward to hearing about it when you get back! Will see you in store in the future for your next holiday. :) - Chloe
Ruby was friendly and a very helpful…
Ruby was friendly and a very helpful staff member
8 oktober 2025
Antwoord van Hays Travel - Bishops Stortford
Thank you for your lovely review! Glad we found you a lovely holiday to look forwards to! - Ruby 😊
Fantastic work by Penny at Bishops Stortford
Penny at the Bishop’s Stortford branch was fantastic. She was really helpful and went above and beyond what was needed. We thought we weren’t going to be able to go as the prices all went crazy, but she came back to us several days later with a holiday package that was just as great. Really olease
5 oktober 2025
Antwoord van Hays Travel - Bishops Stortford
Thank you so much for your lovely review! I'm so glad we were able to get your perfect holiday booked! Penny :)
Antwoord van Hays Travel - Bishops Stortford
Thank you for your lovely review! We look forwards to seeing you again! 😊
Antwoord van Hays Travel - Bishops Stortford
Thank you so much for your kind review!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.