We try to avoid busy times so seeing Lorna only involved a short wait. Initially went in to get help with boarding passes. After that we made an enquiry about a cruise for 2027. Lorna investigated var... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
When we arrived at Hay's in Blackwood we were greeted by Finley, who was polite and happy to look for a holiday for us. Finley took time to ask as which holiday we were looking for and he viewed sev... Toon meer
Bedrijf heeft geantwoord
Lorna, always rebook with Lorna, shes patient with me and takes time to go througjh everything. Also gives yoy excellent after service too
Bedrijf heeft geantwoord
We visited Hays in Blackwood. Finley made myself and my partners visit very welcoming, he smiled and greeted us with a hello, and once we told him what we were looking for he started looking. He looke... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
Unit 1A, The Market Place, NP12 1AU, Blackwood, Verenigd Koninkrijk
- 01495805022
5,0
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Hays Travel - Blackwood
Hi Sarah, thank you for taking the time to leave me a review and booking your holidays with me, Susan
Antwoord van Hays Travel - Blackwood
Thank you for taking time for giving your feedback, we really do appreciate it
Lorna
Lorna, always rebook with Lorna, shes patient with me and takes time to go througjh everything. Also gives yoy excellent after service too
22 augustus 2026
Antwoord van Hays Travel - Blackwood
Thank you for giving me a lovely review, i do appreciate the time you taken to give this :)
Sydney was extremly helpful
Sydney was extremly helpful, and made the experience enjoyable 😉
22 augustus 2026
Antwoord van Hays Travel - Blackwood
Hi Jayne Thank You so much for leaving this lovely feeback I really appreciate it I Hope you have an amazing Holiday! -Sydney :)
Absolutely fabulous communication…
Absolutely fabulous communication really professional highly recommend
Booked all my holidays with Susan
20 augustus 2026
Antwoord van Hays Travel - Blackwood
Hi Sarah, thank you for taking the time to leave me a review and booking your holidays with me, Susan
We try to avoid busy times so seeing…
We try to avoid busy times so seeing Lorna only involved a short wait. Initially went in to get help with boarding passes. After that we made an enquiry about a cruise for 2027. Lorna investigated various options regarding destinations and price. We found the right cruise for us and booked it. Also had a holiday insurance quote after it was fully explained and booked that as well. When contacting next day had very satisfactory information from other members of staff. Highly recommend.
20 augustus 2026
Antwoord van Hays Travel - Blackwood
Thank you for taking time to give Lorna a lovely review, we will make sure that she sees this :)
Antwoord van Hays Travel - Blackwood
Thank you for taking time to give Susan a lovely review, we will make sure that she sees this :)
Antwoord van Hays Travel - Blackwood
Good morning Michael, thank you for booking with us & taking the time to leave this feedback :) - Olivia
Sue was fantastic can’t fault the…
Sue was fantastic can’t fault the service not the first time I have used and would definitely recommend
7 augustus 2026
Antwoord van Hays Travel - Blackwood
Thank you for taking time to give Susan a lovely review, we will make sure that she sees this :)
Holiday booked effortlessly
Sue , provided expert knowledge and sorted our holiday out effortlessly . A perfect experience
13 augustus 2026
Antwoord van Hays Travel - Blackwood
Thank you for taking time out and giving Susan a lovely review, i will make sure that she sees this - :)
Sydney was a true professional
Sydney was a true professional. Thank you for your kindess and moreso patience.
11 augustus 2026
Antwoord van Hays Travel - Blackwood
Good morning, thank you for booking with us and taking the time to leave this feedback. We will pass your comments on to Sydney :)
Antwoord van Hays Travel - Blackwood
Good morning, thank you for booking with us and taking the time to leave this feedback. We will pass your comments on to Lorna :) - Olivia
Excellent service
Excellent service, brilliant staff. Wouldn't book my holiday with anyone else.
11 augustus 2026
Antwoord van Hays Travel - Blackwood
Hi Clare, thank you so much for booking with us once again &taking the time to leave this feedback. We will pass your comments on to Susan :) - Olivia
Antwoord van Hays Travel - Blackwood
Thank you for the review Lee, its always a pleasure booking your holiday with us in Blackwood, you are a very valued customer and thank you for your continued support!
Travel agent we dealt with was helpful…
Travel agent we dealt with was helpful and informative.Very friendly
8 augustus 2026
Antwoord van Hays Travel - Blackwood
Thank you so much for the lovely feedback, we really do appreciate it
Olivia is always so helpful nothing is…
Olivia is always so helpful nothing is to much trouble for her and always explains everything to us & makes sure we understand everything
9 augustus 2026
Antwoord van Hays Travel - Blackwood
Good afternoon, thank you for booking with me once again & leaving this feedback. It is always a pleasure to book your holidays :) - Olivia
When we arrived at Hay's in Blackwood…
When we arrived at Hay's in Blackwood we were greeted by Finley, who was polite and happy to look for a holiday for us.
Finley took time to ask as which holiday we were looking for and he viewed several places for our budget.
Thank you Finley and Hays holidays.
1 augustus 2026
Antwoord van Hays Travel - Blackwood
Hi John, thank you so much for booking with us & taking the time to leave this feedback! We hope you have an amazing holiday! :) -Finlay
Very helpfull staff
31 juli 2026
Antwoord van Hays Travel - Blackwood
Thank you for taking time out to give us your feedback, we really do appreciate :)
Olivia was very patient while booking 3…
Olivia was very patient while booking 3 cruises for 3 different couples
6 augustus 2026
Antwoord van Hays Travel - Blackwood
Hi Pamela, thank you so much for booking with us & taking the time to leave this feedback! We hope you have an amazing holiday! :) - Olivia
Honestly couldn’t believe how helpful
Honestly couldn’t believe how helpful
The staff was they sorted an explained every part start to finish of our holiday can’t wait
30 juli 2026
Antwoord van Hays Travel - Blackwood
Hi Jamie, thank you so much for booking with us & taking the time to leave this feedback! We hope you have an amazing holiday!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.