Hays Travel - Bluewater Reviews 

I received a quick and efficient experience, I came in to book my travel insurance.

I asked for a quote for a trip to New Zealand. The quote came back within 24 hours. It was comprehensive, detailed and very reasonable. I have since booked the trip and look forward to working with the team to finalise the details.

We arrived at Hays Bluewater and was welcomed by Gracie. She was brilliant… she listened to all we wanted and searched everywhere she could for the best price and to cater for our wishes. We also had advice from another member of staff to share her personal experience of our chosen destination! Gracie was great from start to finish…. Would highly recommend Hays travel, nothing was too much. KB

We was meet at the door by Gracie who is lovely, she gave us all the time we needed and she absolutely knew what she was talking about, we only wanted a cheap getaway which she found for us, we got the impression it didn’t matter how much we were spending, she treated everyone the same.

The personal service we received was excellent. The holiday package we have booked has quite a large itinerary and has taken quite a while to put together but Hayes have sorted the whole package for us and made sure we are staying in good hotels and have taken the time to explain our package

Me and my partner went into the store with basically only a few ideas of where we wanted to go on holiday. Sadie was extremely helpful and patient with us! She was so lovely and made our holiday booking experience so easy! Thank you Sadie!

Friendly and very helpful staff at Bluewater.

Evie was a brilliant from start to finish. She created our dream holiday at the most amazing price. She was so thorough with the booking, answered all our questions. Would recommend .

We had a fantastic experience with Gracie who really knew the places and the best place for us to go as a family and things to do in that area. Thank you

Gracie and her colleagues were fantastic in helping me find and book a last-minute holiday to the Canaries - literally the week before! She was super patient as I decided on the best flight and hotel for my needs, and I felt looked after throughout the entire booking process. No detail was missed off and I left feeling ready to go away equipped with all of the information that I needed. I'll definitely be returning!

As always we got excellent service and friendly advice. We love our experience with Hays-nothing is too much trouble and we never feel rushed. Thank you.

Millie was very helpful and informative.
Process was seamless.

Went into Bluewater shop and saw Rhona who we usually see because she knows what we like and want. Her knowledge and expertise helped us to save over £2.000 on our holiday. You can imagine how delighted we are. Rhona is a great asset to the store as she is always friendly polite and helpful. Thank you Rhona

We always go to Hays to book our holidays. Staff are always friendly and knowledgeable. Karen who booked our holiday for us was so helpful. Thank you.

Lauren was amzing and we would of booked without her.

Very efficient

I had the help Millie to book my holiday, she was so helpful and ensured everything was set and ready for me to go! So stress-free and seamless booking process.