Karen talked us through different options when we visited on Sunday and was very helpful in aiding us in choosing where we wanted to go. She stayed late on the Monday to help us book our dream holiday... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieBluewater shopping centre, Bluewater Shopping Centre, DA9 9SJ Bluewater, GB
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Lees wat reviewers zeggen
Very good service l always get good service over the past 4 years l pay a visit with a plan for a holiday and your staff put my plan into reality. The staff at your bluewater branch are very professio... Toon meer
Bedrijf heeft geantwoord
We arrived at Hays Bluewater and was welcomed by Gracie. She was brilliant… she listened to all we wanted and searched everywhere she could for the best price and to cater for our wishes. We also had... Toon meer
Bedrijf heeft geantwoord
I had previously spoken to Milly on the phone and she was available in store. She was very thorough, professional and amiable, a very good job so book our holiday for us.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
Bluewater shopping centre, Bluewater Shopping Centre, DA9 9SJ, Bluewater, Verenigd Koninkrijk
- 01322518798
4,9
Uitstekend
1K reviews
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Antwoord van Hays Travel - Bluewater
Thank you so much for your lovely review.
Kind regards
Millie
Warm Welcome
So far so good. I had a warm welcome when I entered the store at Bluewater and was greeted by Kathleen the branch manager. We had a chat about my destination and she negotiated a good deal with the travel company Just You.... and I booked the holiday.
6 mei 2026
Antwoord van Hays Travel - Bluewater
Thank you so much for your lovely review.
Kind regards
Millie
Antwoord van Hays Travel - Bluewater
Thank you for your lovely review.
Kind regards,
Louisa
Came in to pay a balance and book our…
Came in to pay a balance and book our 2028 Cruise
Once again great service from Kath, always friendly and helpful...nothing too much trouble
5 mei 2026
Antwoord van Hays Travel - Bluewater
Thank you so much for your lovely review.
Kind regards
Karen
Gracie was amazing
Gracie was amazing so friendly and knowledgeable she made the whole booking experience so personal! Rhona was also extremely helpful and supportive !
2 mei 2026
Antwoord van Hays Travel - Bluewater
Thank you for your lovely review.
Kind regards,
Gracie
Once again excellent service.
Once again excellent service.
Very pleased with the service we received whilst booking our holiday
18 april 2026
Antwoord van Hays Travel - Bluewater
Thank you so much for your lovely review.
Kind regards
Millie
Excellent service and with a smile
22 april 2026
Antwoord van Hays Travel - Bluewater
Thank you so much for your lovely review.
Kind regards
Millie
Karen Jarrett at your a Bluewater…
Karen Jarrett at your a Bluewater branch is a real asset to your company. She was informative and patient and dealt with our booking with upmost efficiency.
21 april 2026
Antwoord van Hays Travel - Bluewater
Thank you so much for your lovely review.
Kind regards
Millie
Gracie was ace
Gracie at the Bluewater store was really knowledgeable and we appreciated her advice. Looking forward to our holiday! Booking process was simple.
18 april 2026
Antwoord van Hays Travel - Bluewater
Good afternoon,
Thank you so much for your lovely review.
Kind regards
Karen
My friends and I were looking to book a…
My friends and I were looking to book a holiday, but we weren’t sure where to go, and we had a specific date and budget in mind. None of this was an issue for Rhona at Hayes Bluewater—her knowledge and experience were truly invaluable. She happily spent nearly three hours helping us find the perfect holiday.
We’re so grateful we chose Hayes, as Rhona’s customer service was incredible from start to finish. Thanks to her, we now have a holiday to look forward to that we simply wouldn’t have found on our own.
Thank you, Rhona, for all your help and for taking the time to really listen to us.
19 april 2026
Antwoord van Hays Travel - Bluewater
Good afternoon,
Thank you so much for your lovely review.
Kind regards
Karen
Great Holiday Service
Hays made the booking of my first cruise straight forward and their knowledge and patients from the staff was lovely.
12 april 2026
Antwoord van Hays Travel - Bluewater
Good afternoon,
Thank you so much for your lovely review.
Kind regards,
Lauren
friendly and knowledgeable
Clear and friendly Gracie - talked us through our options and various hotels and countries suitable for our budget and wishes.
12 april 2026
Antwoord van Hays Travel - Bluewater
Good morning,
Thank you so much for your lovely review.
Kind regards
Karen
Jocelyn who looked after us was kind…
Jocelyn who looked after us was kind friendly and extremely patient with us. I felt thoroughly looked after. Very helpful service.
12 april 2026
Antwoord van Hays Travel - Bluewater
Good morning,
Thank you so much for your lovely review.
Kind regards
Karen
I had an idea of the holiday that I…
I had an idea of the holiday that I wanted, and explained it to the advisor, Rhona, who was very knowledgeable, friendly and professional, and after going through lots of different options Rhona found the holiday that suited me.
9 april 2026
Antwoord van Hays Travel - Bluewater
Good morning,
Thank you so much for your lovely review.
Kind regards,
Jocelyn
A bright young lady.
I found the young lady that served my request, polite and efficient. My experience was excellent.
9 april 2026
Antwoord van Hays Travel - Bluewater
Good afternoon,
Thank you so much for your lovely review.
Kind regards,
Gracie
Hays travel agents
Hays travel agents, Bluewater are fantastic. they look after you from beginning to end very very efficient. Recommend to anyone and it works out cheaper than if doing it yourself you can’t beat their deals. Staff are very friendly.
7 april 2026
Antwoord van Hays Travel - Bluewater
Thank you for your lovely review.
Kind regards
Karen
Antwoord van Hays Travel - Bluewater
Thank you for your lovely review.
Kind regards
Karen
Layla was very patient with our request…
Layla was very patient with our request and helped us achieve our wishes
5 april 2026
Antwoord van Hays Travel - Bluewater
Thank you for your lovely review.
Kind regards
Karen
Antwoord van Hays Travel - Bluewater
Thank you for your lovely review,
Kind regards,
Millie
Booking Canaries for2027
The ladies that I spoke to were very helpful and ensured our booking went smoothly
3 april 2026
Antwoord van Hays Travel - Bluewater
Thank you for your lovely review,
Kind regards,
Millie
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