the staff member who dealt with us, Gemma, went well beyond what I expected, and all the staff in the shop were helpful. They all contributed with their own experiences for the place we were booking.... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Excellent experience as usual. You could do with better equipment as the computer kept going off the young girl who dealt with us was a star.
Bedrijf heeft geantwoord
Sarah - As always the personal touch. Aware of our preferences. Already done some background research before we came in so booking process smooth and efficient and above all else friendly. Gillian
Bedrijf heeft geantwoord
As usual our booking was effortless, brilliant expediente service. Superb staff giving us exactly what we wanted in a very knowledgeable and helpful way. It couldn't possibly be surpassed.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
St Andrews Court, BL1 1LD, Bolton, Verenigd Koninkrijk
- 01204 397367
4,9
Uitstekend
963 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Friendly and welcoming staff.
Friendly and welcoming staff.
Always eager to help with all your needs
23 augustus 2026
Antwoord van Hays Travel - Bolton
Thank you for your wonderful feedback! We are so pleased to hear that our team was friendly, welcoming, and eager to help with your needs. We truly appreciate you taking the time to share this.
My go to travel agent!
Great communication, very knowledgeable and go the extra mile to make you 💯 happy ! My go to travel agent
22 augustus 2026
Antwoord van Hays Travel - Bolton
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience and that our team went the extra mile to make you happy. We truly appreciate your kind words and look forward to assisting you with your future travel plans.
Exceptional Service
Claire is so knowledgeable and is always so helpful and accommodating and goes the extra mile to make our holiday arrangements work .
She is very communicative and always tries to find ways of making our holiday peace together .
I have been a client of Hayes travel for over 30 years and I will always request Claire assists me .
22 augustus 2026
Antwoord van Hays Travel - Bolton
Thank you so much for your lovely comments, it is always a pleasure booking your holidays, take care Claire x
Accommodating and informative
21 augustus 2026
Antwoord van Hays Travel - Bolton
Thank you, we hope you enjoy your first cruise
Great customer service
20 augustus 2026
Antwoord van Hays Travel - Bolton
Thank you for your very kind words and for taking the time to review our service. We hope to see you again soon :)
Very friendly and great service
18 augustus 2026
Antwoord van Hays Travel - Bolton
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our service friendly and great. We truly appreciate your kind comments.
Antwoord van Hays Travel - Bolton
Thank you so much for your kind words! We are delighted to hear that you experienced such friendly service and that nothing was too much trouble. We truly appreciate your positive feedback.
Talia was so friendly and very…
Talia was so friendly and very efficient organising the perfect package for us. Amazing price.
19 augustus 2026
Antwoord van Hays Travel - Bolton
Thank you for your fantastic 5-star review! We are so pleased to hear that our team member was friendly and efficient in organizing your perfect package at an amazing price
Fantastic
Staff at Bolton store was very helpful, polite & listened to everything what we would like on our holiday would highly recommend.
8 augustus 2026
Antwoord van Hays Travel - Bolton
Thank you for your lovely review! We are so pleased to hear that our team was helpful and polite, and listened to your holiday preferences. We truly appreciate your recommendation.
Antwoord van Hays Travel - Bolton
Thank you for your wonderful 5-star review! We are so pleased to hear that your holiday booking process was easy and problem-free. We appreciate your kind words.
Antwoord van Hays Travel - Bolton
Thank you very much for your kind words
Very helpful and friendly ,helpful…
Very helpful and friendly ,helpful sorting out my holiday for next year and getting me an excellent price for my family, Sarah the person I spoke with was very helpful and friendly, would recommend speaking to Sarah.
14 augustus 2026
Antwoord van Hays Travel - Bolton
Thank you for your lovely feedback and for choosing to book again with us. We're glad to hear Sarah was able to get your family holiday sorted for the price you wanted. We hope you have an amazing time!
Great Service Bolton Branch
As always great service from Gemma and her team at the best Hays travel company Bolton branch
14 augustus 2026
Antwoord van Hays Travel - Bolton
Thank you for your lovely feedback and for choosing to book again with us. We're glad to hear your comments about the Bolton team. We hope you have an amazing holiday!
Advisers were very helpful with the…
Advisers were very helpful with the booking process for my Alaska cruise. They contacted the cruise line directly and sorted out the cabin I wanted. They seemed very knowledgeable and kept me updated throughout the whole process.
13 augustus 2026
Antwoord van Hays Travel - Bolton
Thank you for your lovely feedback. We're glad to hear Amanda was able to get your Alaska cruise sorted with the cabin that you were wanting. We hope you have a great holiday!
Well my Tui River cruise was cancelled
Well my Tui River cruise was cancelled, however Brandon found an alternative ocean cruise and I’m over the moon.
8 augustus 2026
Antwoord van Hays Travel - Bolton
Hi Louise, I am just so glad that we managed to find you an alternative cruise. I'm sure you will both have a great time :)
Wonderful being able to sit down with…
Wonderful being able to sit down with travel agent face to face and not just a voice at the end of a telephone and discuss what our requirements are for our next holiday
This company could not have been more helpful and price driven would certainly recommend them
8 augustus 2026
Antwoord van Hays Travel - Bolton
Thank you for your wonderful feedback! We are so pleased to hear that you appreciated the face-to-face service and found our team helpful and focused on getting you the best price for your next holiday.
Professional and friendly service.
5 augustus 2026
Antwoord van Hays Travel - Bolton
Thank you for your wonderful feedback! We are so pleased to hear that you experienced professional and friendly service.
Very Nice to speak to Sarah about the…
Very Nice to speak to Sarah about the Holiday in Sicily she's as polite and knowledgeable and helpful as ever 😀 👍. Many thanks.
5 augustus 2026
Antwoord van Hays Travel - Bolton
Thank you for your fantastic review! We are so pleased to hear that you found our colleague polite, knowledgeable, and helpful while discussing your holiday to Sicily. We truly appreciate your kind words.
we have used Hays beforeandhas always…
we have used Hays beforeandhas always very very good
6 augustus 2026
Antwoord van Hays Travel - Bolton
Thank you for your fantastic 5-star review! We are so pleased to hear that you have consistently had very good experiences with us. We truly appreciate your continued support.
Antwoord van Hays Travel - Bolton
Thanks for your review, it means a lot
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.