What a fabulous hour we spent in the bootle shop Saturday, went in to discuss a first cruise and we had Jonny as our advisor...lovely caring, very informative, friendly. very professional and gave us... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
A lovely lady called Grace at the Bootle branch was excellent. Her advice, professionalism and customer service were commendable So happy I chose Hays Travel and was lucky enough to be connected to Gr... Toon meer
Bedrijf heeft geantwoord
It was the staff, Lisa, the manager along with the other two ladies. very professional, friendly, happy, very informative. There was nothing we did not know about our holiday and future holiday. They... Toon meer
Bedrijf heeft geantwoord
Was looking for flights Manchester to Sydney spoke to a very pleasant natured person told her what i looking for and dates told me to leave it with her and would contact me same afternoon rang me with... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
154A Mariners Way, Strand Shopping Centre, L20 4SY, Bootle, Verenigd Koninkrijk
- 0151 4386475
4,9
Uitstekend
871 reviews
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Great service
Great service! We were asked what we were looking for , your representative found us exactly that, and at a great price
He was Very knowledgeable about the resort , and gave excellent advice about trips? and places we could visit independently
30 mei 2026
Antwoord van Hays Travel - Bootle
Hello Mary
Thank you so much for your kind words & I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday to Rhodes we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Jonny :-)
I had to change my flight due to a…
I had to change my flight due to a bereavement ivwas told I had to do it myself because it was Ryanair even though I had booked through you
My daughter has now sorted it for me
28 mei 2026
Antwoord van Hays Travel - Bootle
Hello Linda
Thank you for your comments.
As I explained to you in the store your city break was booked TUI however they use third party airlines like Ryanair to enable their customers to travel from their local airports.
As Ryanair have very restrictive terms & conditions on amendments to their flights once booked, TUI's terms and conditions change as you are flying with a third party airline.
As you are aware when you called into the store to make the amendment, Ruby called TUI on your behalf and was advised by their agent that as the flights were operating with Ryanair and your departure was so close they were unbale to help us and we advised you, that they advised, you will have to change the flight yourself with the reference number on your TUI paper work.
I fully appreciate this can be frustrating and when your relative called the branch for more clarification on the situation this was clearly explained to her and I even offered to do it on your behalf in the branch but was advised it was clearly understood and they would make the change for you.
Again please accept my apologies for any misunderstanding.
I hope you have a fantastic trip!
Kindest regards
Jonny - Branch Manager
Your Hays representative was excellent…
Your Hays representative was excellent , helpful and friendly.
21 mei 2026
Antwoord van Hays Travel - Bootle
Finbarr, Thank you for your kind review!
I really appreciate it if you need anything from now till your holiday please don't hesitate to get in touch!
Thank you,
Dahla
The colleague who helped me get on…
The colleague who helped me get on board and booked onto queen Elizabeth for the 4 queens , was very quick in sorting it , polite and efficient
20 mei 2026
Antwoord van Hays Travel - Bootle
Hi,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Sean
Antwoord van Hays Travel - Bootle
Hi Margaret,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Ruby
Sean was very attentive in my wishes…
Sean was very attentive in my wishes and got me the best price for my holiday, nothing was a problem as when booking holiday I am very fussy so thanks Hays
24 mei 2026
Antwoord van Hays Travel - Bootle
Hi Belinda,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Sean
Antwoord van Hays Travel - Bootle
Hi,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Dahla
Great.only went in for euros...came out…
Great.only went in for euros...came out with a holiday x
23 mei 2026
Antwoord van Hays Travel - Bootle
Hi Anthony,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Sean
Staff was very helpful
Staff was very helpful. Didnt have to wait long. Booking process was good. Booked a cruise for 4 people to norwegian fjords april 28. Bokked on 15/05/2026.
16 mei 2026
Antwoord van Hays Travel - Bootle
Hi Pauline,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Ruby
Antwoord van Hays Travel - Bootle
Hi John,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Jonny
Antwoord van Hays Travel - Bootle
Hi Joanne,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Dahla
Antwoord van Hays Travel - Bootle
Hi Karen,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Ruby
August 2027
My experience with Hays Travels Bootle everytime when I need to book a holiday which I have for the last 10yrs plus is the staff are friendly and polite very helpful to acomdate your needs with in your holiday smiles on their faces they take time to listen explain everything in detail to you am very Happy with my experience over all
20 mei 2026
Antwoord van Hays Travel - Bootle
Hiya Joanne,
Thank you for your lovely review and your feedback and it's great to know you were happy with my service here in branch.
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us again. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Grace & the team x :-)
Member of staff extremely great…
Member of staff had great knowledge. Very helpful would definitely recommend. 👌
16 mei 2026
Antwoord van Hays Travel - Bootle
Hi Michelle,
Thank you for your lovely review and your feedback and it's great to know you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday to Gumbet we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us again. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Jonny x :-)
The sales guy was very helpful
The sales guy was very helpful, took the time to search and meet our criteria.
17 mei 2026
Antwoord van Hays Travel - Bootle
Hi Sue,
Thank you for your lovely review and your feedback and it's great to know you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your Tenerife we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us again. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Sean x :-)
Helpful and informative
Johnny was very helpful and informative. We have booked with Hays Travel many times and have always been satisfied.
16 mei 2026
Antwoord van Hays Travel - Bootle
Hi Pauline,
Thank you for your lovely review and your feedback and it's great to know you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your Greek Islands Cruise we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us again. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Jonny x :-)
Antwoord van Hays Travel - Bootle
Hi Susan,
Thank you for your lovely review and your feedback and it's great to know you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us again. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Sean :-)
Went into the hayes shop in Bootle…
Went into the hayes shop in Bootle strand and spoke with Kim. She was very helpful and found us the holiday we where hoping for. Took 30 mins, very easy . Thank you
5 mei 2026
Antwoord van Hays Travel - Bootle
Hi Rebecca,
Thank you for your lovely review and your feedback and it's great to know you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us again. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Kim :-)
The man who looked after me was…
The man who looked after me was wonderful very friendly made me feel special.
28 april 2026
Antwoord van Hays Travel - Bootle
Hi Emsall,
Thank you for your lovely review and your feedback and it's great to know you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us again. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
sean :-)
Antwoord van Hays Travel - Bootle
Hi Michael,
Thank you for your lovely review and your feedback and it's great to know you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us again. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
KIM :-)
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