Hays Travel - Bootle Reviews 

871
TrustScore 5 uit 5

4,9

154A Mariners Way, Strand Shopping Centre, L20 4SY Bootle, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

What a fabulous hour we spent in the bootle shop Saturday, went in to discuss a first cruise and we had Jonny as our advisor...lovely caring, very informative, friendly. very professional and gave us... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

A lovely lady called Grace at the Bootle branch was excellent. Her advice, professionalism and customer service were commendable So happy I chose Hays Travel and was lucky enough to be connected to Gr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It was the staff, Lisa, the manager along with the other two ladies. very professional, friendly, happy, very informative. There was nothing we did not know about our holiday and future holiday. They... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Was looking for flights Manchester to Sydney spoke to a very pleasant natured person told her what i looking for and dates told me to leave it with her and would contact me same afternoon rang me with... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Reisbureau
  2. Cruiseorganisator
  3. Cruisereisbureau
  4. Culturele rondleidingen
  5. Geldwisselkantoor
  6. Reiszoekmachine

Geschreven door het bedrijf

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contactgegevens

  • 154A Mariners Way, Strand Shopping Centre, L20 4SY, Bootle, Verenigd Koninkrijk

  • 0151 4386475

4,9

Uitstekend

TrustScore 5 uit 5

871 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(871)

125.952 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Customer advisor was great and helpful

Customer advisor was great and helpful

22 maart 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Charlie,

We appreciate you sharing your experience and are so happy to hear that our advisor was helpful to you during your visit with us.

Kind regards
Kim

Beoordeeld met 5 van de 5 sterren

Staff were great very helpful

Staff made are visit very pleasant. They made it very easy for us thank you.

27 maart 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hi Henry,

We are so happy to hear that our staff made your visit pleasant and easy. Thank you for your kind words and for taking the time to share.

Kind regards
Ruby
Hays Travel

Beoordeeld met 5 van de 5 sterren

Lisa made me feel very welcome

Lisa made me feel very welcome, helped with my personal choices for the add on's available, other staff on duty also had knowledge of my holiday making it easy for me to choose exactly what it was I wanted.

22 maart 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hi Susan,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Lisa :)

Beoordeeld met 5 van de 5 sterren

Very helpful staff (Lisa)

Very helpful staff (Lisa)

22 maart 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

HI John,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Lisa :)

Beoordeeld met 5 van de 5 sterren

Kim was excellent

Kim was excellent, she was very professional and informative. The whole experience was so friendly and easy to understand. We are very pleased with the whole process and would highly recommend Hays Travel

21 maart 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Thank you so much for this lovely feedback and for booking with us again, Look forward to seeing you both soon, Kim

Beoordeeld met 5 van de 5 sterren

Very helpful excellent service very…

Very helpful excellent service very friendly staff

18 maart 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hi Dawn,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Dahla :)

Beoordeeld met 5 van de 5 sterren

Spoke to Jonny regarding booking a…

Spoke to Jonny regarding booking a cruise. He was so knowledgeable helpful and explained everything with patience. Very professional and a brilliant representative of your company.

18 maart 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hi Elaine,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Jonny :)

Beoordeeld met 5 van de 5 sterren

flight

good service

7 maart 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hi James,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Lisa :)

Beoordeeld met 5 van de 5 sterren

Myself and my family use heys travel…

Myself and my family use heys travel every year the staff are friendly and very helpful in finding good deals staff are also professional and polite

12 maart 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hi Jaine,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Sean :)

Beoordeeld met 5 van de 5 sterren

Kim was extremely friendly,knowledgable…

Kim was extremely friendly,knowledgable and helpful.I was advised of surrounding area,tranfers and currency card.Everything printed off as well as online,thoroughly impressed with customer service

13 maart 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hi Joan,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Kim :)

Beoordeeld met 5 van de 5 sterren

Holidays through hayes

We always book our holidays with heyes because they take time to show us different hotels and different places we r going to Turkey in may and tenrife in September and Spain for new year and they are so helpful and will always answer us to anything we ask. We deal with shaun.

11 maart 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hi Ann

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Sean :)

Beoordeeld met 5 van de 5 sterren

Both staff members Lisa and Sean were fantastic were…

Both staff members Lisa and Sean were hugely helpful especially Lisa who took the proactive step of phoning the hotel to clarify certain things we need for our week away

4 maart 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hi Sally,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Lisa: & Sean )

Beoordeeld met 5 van de 5 sterren

The staff at Hayes travel in Bootle are…

The staff at Hayes travel in Bootle are best especially Lisa they all go above and beyond to hepl

3 maart 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hi Linda,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Lisa:)

Beoordeeld met 5 van de 5 sterren
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hi Diane,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Jonny :)

Beoordeeld met 5 van de 5 sterren

Friendly and helpful

They sorted our holidays for a long time always been a good experience

4 maart 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hi Barbara,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Grace :)

Beoordeeld met 5 van de 5 sterren

The representative was friendly

The representative was friendly, helpful and efficient.

10 februari 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hi Christina,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together.

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Sean :)

Beoordeeld met 5 van de 5 sterren

Very relaxing atmosphere in store and…

Very relaxing atmosphere in store and staff so friendly and helpful. Had a good laugh while booking our dream holiday

24 februari 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hi Janet,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Sean :)

Beoordeeld met 5 van de 5 sterren

Dahla was very kind

The lady Dahla was very kind and did repeat when I did not hear her. Then kept asking if I understood what was being said. ( I'm heard of hearing)

1 maart 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hi Karen,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Dahla :)

Beoordeeld met 5 van de 5 sterren

Absolutely brilliant couldn’t do…

Absolutely brilliant couldn’t do without her help found us a beautiful holiday can’t wait to pack suitcases and get on the plane

1 maart 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hi Adele & Jeffrey,

Thank you for your lovely words and kind feedback I'm so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday to Egypt we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Kim :)

Beoordeeld met 5 van de 5 sterren

Lisa was brilliant

Lisa was brilliant. Very knowledgeable and made the entire experience a pleasure. She found me a holiday that was £100’s cheaper by searching criteria i wouldn’t have thought to have done at home. 100% worth the trip, even if you think you know what you want looking at home. Thanks

28 februari 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hi Damien ,

Thank you for your kind words and lovely feedback. I'm so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together to Cyprus?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Lisa :)

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