Hays Travel - Bootle Reviews 

873
TrustScore 5 uit 5

4,9

154A Mariners Way, Strand Shopping Centre, L20 4SY Bootle, GB


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

What a fabulous hour we spent in the bootle shop Saturday, went in to discuss a first cruise and we had Jonny as our advisor...lovely caring, very informative, friendly. very professional and gave us... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

A lovely lady called Grace at the Bootle branch was excellent. Her advice, professionalism and customer service were commendable So happy I chose Hays Travel and was lucky enough to be connected to Gr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It was the staff, Lisa, the manager along with the other two ladies. very professional, friendly, happy, very informative. There was nothing we did not know about our holiday and future holiday. They... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Was looking for flights Manchester to Sydney spoke to a very pleasant natured person told her what i looking for and dates told me to leave it with her and would contact me same afternoon rang me with... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Reisbureau
  2. Cruiseorganisator
  3. Cruisereisbureau
  4. Culturele rondleidingen
  5. Geldwisselkantoor
  6. Reiszoekmachine

Geschreven door het bedrijf

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contactgegevens

  • 154A Mariners Way, Strand Shopping Centre, L20 4SY, Bootle, Verenigd Koninkrijk

  • 0151 4386475

4,9

Uitstekend

TrustScore 5 uit 5

873 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,9

Alle reviews

(873)

126.693 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Always good to deal with

Always good to deal with

4 februari 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hi Vincent,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Grace

Beoordeeld met 5 van de 5 sterren

Holiday

I went to your travel shop just to enquire at first, Sean was very helpful. He sorted everything out for me, even sorting assistance for my husband & myself. He sorted out seating too. I just have to call in next week for our tickets, so it's just waiting now to go away. All your staff are very helpful & have time to talk.

11 februari 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hi Christine

We appreciate your kind words!

We're happy that the assistance provided was helpful in planning your trip, including the seating arrangements and support for you and your husband.

I hope you have a wonderful time!

Sean
Hays Travel

Beoordeeld met 5 van de 5 sterren

Went in yesterday to book a holiday

Went in yesterday to book a holiday. All staff were friendly - Jonny was who I booked with. He was very patient, I was there for quite a while and other customers came in whilst I was there and the staff we lovely to them all. It only took a while because we had to sort out separate flights and a tour but Jonny was happy to spend the time getting everything sorted out properly.

11 februari 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hi Linda,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Jonny

Beoordeeld met 5 van de 5 sterren

In one day and a few phone calls Shaun…

In one day and a few phone calls Shaun had got the date flights and hotel I wanted.

10 februari 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hi Gary,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Sean :)

Beoordeeld met 5 van de 5 sterren

Dahla was exceptional in taking care of…

Dahla was exceptional in taking care of me. Nothing was too much trouble. She made booking a multiple destination holiday so easy. I felt she went over and above my expectations. Have booked another holiday with Hayes Travel because of Dahla.

10 februari 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hi Sharon,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes,

Dahla

Beoordeeld met 5 van de 5 sterren
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

​Hi James,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Jonny :)

Beoordeeld met 5 van de 5 sterren

Excellent service from Grace at Hays…

Excellent service from Grace at Hays Bootle
Thank you

7 februari 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hi Gill,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Grace :)

Beoordeeld met 5 van de 5 sterren

Booking with Hays was so easy.

DAHAL THE YOUNG LADY WAS VERY HELPFUL AND PLEASANT.
10out of 10.

6 februari 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hi Eileen ,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Dahla:)

Beoordeeld met 5 van de 5 sterren

The shop manager welcomed me

The shop manager welcomed me, and was very helpful with my holiday

30 januari 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hi Lin ,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Jonny :)

Beoordeeld met 5 van de 5 sterren

Customer service exceptional

Customer service exceptional

17 januari 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hi Susan,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Grace :)

Beoordeeld met 5 van de 5 sterren

The service was excellent and Kimberly…

The service was excellent and Kimberly could not do enough for us and it was a service with great big smile 😀 😊 😄 😁

3 februari 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hi Ian,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

kim :)

Beoordeeld met 5 van de 5 sterren

Friendly

Friendly, knowledgeable

25 januari 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hi John,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Lisa :)

Beoordeeld met 5 van de 5 sterren

Love going in the shop always friendly…like meeting friends

Love going in the shop always friendly and patient with us Grace goes the extra mile to make sure were well looked after very helpful and friendly could not speak more highly of the shop experience

31 januari 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hi Brian,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes
Grace :)

Beoordeeld met 5 van de 5 sterren

As soon as I walked through the door I…

As soon as I walked through the door I was welcomed.
Dahla the young lady who helped us was so helpful, she found the ideal package for us and made everything easier and stress free for me.

21 januari 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hi Tracey,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Dahla :)

Beoordeeld met 5 van de 5 sterren

Sean has done a great job helping us

Sean has done a great job helping us, making sure everything everything we need from assistance to what paperwork we need. Thank you Sean.

21 januari 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hi Donna & Brian,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Sean :)

Beoordeeld met 5 van de 5 sterren

Great travel agents Jonny couldn’t do…

Great travel agents Jonny couldn’t do enough for us

27 januari 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hi Marie ,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Jonny :)

Beoordeeld met 4 van de 5 sterren

Staff members were very helpful with my…

Staff members were very helpful with my request

27 januari 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hi Mark,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Grace :)

Beoordeeld met 5 van de 5 sterren

Really helpful

Really helpful, highly recommend, jonny was so helpful going through details with us , booked holiday which very happy about

26 januari 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hi Deborah,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Jonny :)

Beoordeeld met 5 van de 5 sterren

Sean was very good

Sean was very good

25 januari 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hi Garry,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Sean :)

Beoordeeld met 5 van de 5 sterren

Outstanding Customer Service from Lisa

Outstanding customer service from Lisa in helping us to book New York for our daughter's 21st! Lisa went over and above in finding us suitable options at a great price! The whole team at the Strand Shop are just brilliantly helpful and want to help you to find the best deal! Can't thank you enough Lisa, the 0% deposit and paying monthly is the icing on the cake, we will be back to book with you again !

16 januari 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hi Helena,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Lisa :)

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer