We came here after going to a local travel agent whos customer service was shocking. We dealt with Laura and honestly couldnt have asked for better. We felt like she listened to us and what we w... Toon meer
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Lees wat reviewers zeggen
Laura at the Braehead store was very friendly and helpful from start to finish. She was able to answer any questions we may have had regarding our booking. We will definitely be returning to this sto... Toon meer
My wife and I made an impromtu decision to book a holiday. We knew the rough dates and that was all. Amy was your Rep in Braehead store who handle the booking, She was very helpful and patient with u... Toon meer
Went into Hays Braehead looking for a October week holiday, Ayisha showed our granddaughter holidays that she thought would suit Lily and between them sorted out a holiday that should make for a great... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
Unit 3 The Braehead Shopping Centre, G51 4BP, Braehead, Verenigd Koninkrijk
- 01413198933
4,9
Uitstekend
1K reviews
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Great
Great, friendly experience which added to the excitement of booking a holiday. Our staff member Diane from Hays at Braehead was extremely helpful, friendly and very knowledgeable.
18 mei 2026
Antwoord van Hays Travel - Braehead
thank you for the kind words this will be passed onto the agent
Antwoord van Hays Travel - Braehead
thank you for the kind words this will be passed onto the agent
Would definitely recommend Hays Travel
Laura was really helpful, friendly and knowledgeable. She took the time to chat and listen what we were looking for. The booking process was quick and easy.
10 mei 2026
Antwoord van Hays Travel - Braehead
thank you for the kind words this will be passed onto the agent
Thanks to Laura And Diane
having been let down badly by a company called destination2 the team at Hays (Breahead Branch) helped us sort out a last minute booking
we were assisted by both Laura and Diane both were friendly ,informative and a pleasure to deal with
9 mei 2026
Antwoord van Hays Travel - Braehead
thank you for the kind words this will be passed onto the agent
Very professional and very good service
6 mei 2026
1st time using Hays Travel. I spoke to one of your travel agent's
I spoke to one of your travel agent's, Michaela, and she helped me get my holiday package at a competitive price. It is difficult to get suitable flights to and from Jersey C.I. She phoned the hotel directly to find out if the room had a walk in shower as I was concerned. Michaela was very professional and friendly towards me. She is a credit to your Company. It was my first time dealing with your Company and I will use again.
5 mei 2026
Excellent Service
This is the 2nd Holiday we have booked at the Braehead Shop in a matter of weeks. The service from Laura was exceptional. She went the extra mile to ensure all our hoiliday needs were met. Her communications were timely and appropriate. Such a helpful, knowledgeable and personable member of staff - A real asset!!
6 mei 2026
Antwoord van Hays Travel - Braehead
thank you for the kind words this will be passed onto the agent
I enjoy going into travel agents very…
I enjoy going into travel agents very comfortable with agent and got what I needed and booked knowledgeable about holiday and extremely helpful
6 mei 2026
Antwoord van Hays Travel - Braehead
thank you for the kind words this will be passed onto the agent
Michaela was fantastic
Michaela was fantastic. She was very helpful and made the whole process of booking easy. We have the comfort of knowing that if we have any questions or need help we can contact them at anytime
3 mei 2026
Antwoord van Hays Travel - Braehead
Thank you so much for your lovely feedback! We hope you have a fabulous holiday when it comes!
Excellent support.
Excellent support.
Followed up an interest for a ski trip for 2027
Looked at previous bookings and confirmed dates and requirements for next year.
Fiona and colleagues very helpful
30 april 2026
Antwoord van Hays Travel - Braehead
We're happy to hear that you're all sorted - Thanks for coming back to us again! :D
2027 Cruises
From the start, the process was 10/10
Our advisor Michaela was amazing and gave up her time to sort out a huge party of us.
Thank you
22 april 2026
Antwoord van Hays Travel - Braehead
Thanks so much for the great feedback - Its always appreciated - The countdown is on! :D
Antwoord van Hays Travel - Braehead
Tracy Marshall,
We appreciate you sharing your positive experience with us. We're so glad you were happy with our service!
Kind Regards
Hays Travel Braehead
everything was explained very easy and…
everything was explained very easy and i got a lot of help with my booking and got a good holiday amazing staff x
23 april 2026
Antwoord van Hays Travel - Braehead
Thank you so much for your kind comments - they are much appreciated x
Excellent service friendly staff
14 april 2026
Antwoord van Hays Travel - Braehead
Thank you so much Agnes your kind comments are much appreciated
Antwoord van Hays Travel - Braehead
Thanks Alex appreciate your kind comments
Always get great advice and lots of…
Always get great advice and lots of holiday options at Hays. Never a problem.
20 april 2026
Antwoord van Hays Travel - Braehead
Thanks for your kind comments Alan much appreciated
Amazing
Amazing! Girls were so helpful 💙 got the holiday we wanted booked in seconds !! Thanks again
10 april 2026
Antwoord van Hays Travel - Braehead
Thanks for your kind comments Lisa - our pleasure :)
The young lady Laura who dealt with us…
The young lady Laura who dealt with us was very helpful, and spent some time explaining how everything worked. And the cruise we booked was excellent value.
19 april 2026
Antwoord van Hays Travel - Braehead
So glad you were happy with our service and the cruise you booked- thanks for your nice comments
Great and quick performance
Great and quick performance. Came recommended and certainly didn’t disappoint.
16 april 2026
Antwoord van Hays Travel - Braehead
Thank you John we appreciate your nice comments
Easy to talk about booking very helpful…Easy booking
Easy to talk about booking very helpful when asked about anything 👌
13 april 2026
Antwoord van Hays Travel - Braehead
Thank you so much for your lovely review Charles- we appreciate it
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