Hays Travel - Brentwood Reviews 

Alfie made everything very easy to book my holiday. Great employee and outstanding customer service.

Excellent help, delivered exactly what we needed

As usual- excellent service from Carol

Excellent service and very knowledgeable staff. Always come here to book a holiday

We were looked after and Dan was especially great.

Becky at Hays in Brentwood has been looking after us for some years, both for straightforward sun holidays, and travelling packages across America, and just last month, an amazing two weeks in Japan.
The time, and attention to detail that Becky provides is second to none, nothing is too much trouble, and we are constantly grateful to her for her help.

Leann, your agent was great. She managed my preferences for a short break, came back promptly with a tailored solution & ideas, was professional & interested in our needs.
Great experience !

Hays of Brentwood, the staff are friendly and helpful and always find the right holiday for me.

Very good. If I had booked this hotel myself, I wouldn't have known that my passport would have been declined in Greece, as I was unaware that you couldn't travel to Greece if the issue date was later than 9 years and 9 months before the date of travel.

Customer Service agent Dan covered all aspects of my booking including airline price comparissions. I'm now awaiting receipt of my flight tickets from head office.

I went in to the Hays travel in brentwood and was welcomed with a friendly hello by the 3 ladies that were sitting at there desks, I was a little anxious however all 3 ladies made me very relaxed , I was offered a lovely cup of tea and biscuits whilst booking a first family trip with my 2 children to Majorca. All the ladies were so kind and put me at ease and I left feeling very good and confident. I’d like to thank Samantha for booking my holiday and thank you to Carol and Leanne for making me feel at ease and making me laugh

Very helpful, looked for our requirements for us.

Staff always friendly and very helpful. They put themselves out to get the best value.

Due to the extreme efficency, polite and genuine people we have now booked again and have started to consider being a regular. Great stuff everyone 🙌🙌

Thought Carol was very professional, helpful and cheerful and went on to explain everything to us.
Ellen Phillips

Excellent and helpful experience booking with Sam who understood our requirements.

We received friendly and helpful advice as soon as we walked in the shop. We was not rush at all. All our questions were answered. She was very knowledgeable about resort we wanted to go to. Also very efficient when booking holiday. All in all a very good experience.

Dan Pule booked my holiday for me .. he’s always polite, excellent customer service. Knowledgable and nothing is too much for him. Thank you.

Always helpful with excellent knowledge and experience. Well done Dan, again.