We travel from Shaw Manchester to Brighouse's Hays travel as we've found no matter which server you see it's always excellent service. Each member of staff is well informed about which holiday you cho... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We found Rachel to be very helpful, she really did her best to put our cruise package together for us, very happy with the service received. Usually book travel myself over Internet, but I could not... Toon meer
Bedrijf heeft geantwoord
Very attentive service from Zoe. We were looking for inspiration for a land holiday as we normally cruise and we fancied a change. We wanted to go to mainland Spain but to somewhere we had never bee... Toon meer
Bedrijf heeft geantwoord
Always happy with the service at Hays Travel Brighouse. Zoe very competent in her job & very efficient finding us the best deals. Many Thanks Jayne Bloomer.X
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
19 Commercial Street, D6 1AF, Brighouse, Verenigd Koninkrijk
- 01484 818694
4,9
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Kept up to date with all issues with…
Kept up to date with all issues with air line attempts made try find a solutions ended up re booking another trip as was so good did. It fell pushed into booking another trip and met all the point we needed highly recommended
15 januari 2026
Antwoord van Hays Travel - Brighouse
Hi Lindsay, We appreciate your feedback and are so glad we could assist with airline issues and find an alternative trip that met your needs. Thank you for recommending us. Thanks, Ellen :)
Excellent service
Our first visit was very successful.
Emma listened carefully and found us a holiday promptly and efficiently.
Will use again in future
15 januari 2026
Antwoord van Hays Travel - Brighouse
Thank you for your lovely review, It was a pleasure to meet you both and find your holiday. I look forward to seeing you again :) x
Short break to Rome
Ellen was very knowledgeable about Rome, having first hand knowledge of a short break to the city. She helped us plan our itinerary and gave us useful advice.
11 januari 2026
Antwoord van Hays Travel - Brighouse
Thank you for your kind review. I was happy to help get a city break planned including attraction tickets for whilst you are in destination. We hope to see you instore again soon. Thanks, Ellen :)
Excellent and friendly customer…
Excellent and friendly customer service, very informative, great communication and very easy to book and not stress about thing. Nothing is too much trouble, Zoe is great at what she does and she’s such a friendly member of the Hays travel team! X
12 januari 2026
Antwoord van Hays Travel - Brighouse
Thank you so much for leaving 5* review! I really appreciate your support in booking your holidays with me and its always a pleasure. It is lovely to hear you found me informative & I look forward to seeing you again soon :) Zoe x
Very friendly
Very friendly, helped us as a family of 5 to book a holiday within our price range and specific dates, very helpful and was very easy to book.
3 januari 2026
Antwoord van Hays Travel - Brighouse
Thank you so much for leaving 5* review! It's great to hear you found Rachel very friendly & helpful and I will make sure to pass your lovely review on to her. Zoe :) x
Staff in Hays are easy to deal with and…
Staff in Hays are easy to deal with and very efficient. We have always booked our holidays through Hays and will continue to do so.
10 januari 2026
Antwoord van Hays Travel - Brighouse
Thank you so much for leaving 5* review! Its a pleasure to book your next trip away and was lovely to see you! See you again soon :) Zoe x
Very helpful knew what they where…
Very helpful knew what they where talking about and very informative
10 januari 2026
Antwoord van Hays Travel - Brighouse
Thank you so much for leaving 5* review! It is always a pleasure to book your next break away and appreciate your loyalty with me :) See you again soon, Zoe x
Antwoord van Hays Travel - Brighouse
Thank you so much for leaving 5* review! I really appreciate your feedback and great to hear you found Ellen friendly & I will make sure to pass your feedback on to her :)
Antwoord van Hays Travel - Brighouse
Thank you for leaving a 5* review! It was a pleasure to book your celebrity cruise and I look forward to seeing you again soon :) Zoe
Lanzarote trip
Told the travel consultant Rachel what we wanted, she did all the comparisons and came up with best price.
7 januari 2026
Antwoord van Hays Travel - Brighouse
I'm happy to hear that I was able to help you find the best price by doing the comparisons you wanted. Thank you for your review! I hope you have a wonderful time and will look forward to seeing you again soon. Rachel
Zoe at the brighouse Branch was so…
Zoe at the brighouse Branch was so helpful.
She went through the holiday methodically with Elaine & myself. Jet 2 had put voucher codes on line which Zoe used. The savings were quite impressive, example, seats on the plane. To sit at the front, extra legroom, going & coming back saved Elaine & myself £120.00 in total. Thank you Zoe.
6 januari 2026
Antwoord van Hays Travel - Brighouse
Thank you so much for leaving a 5* review! I am really pleased to hear you found me helpful and we was able to get you some really good discount! See you again soon :) Zoe
we have never booked with hays travel…
we have never booked with hays travel before as we usually fly with tui however we wanted to use jet 2 holidays and we was recommended to use hays. We used the Brighouse branch and was helped by Rachel who couldn't have been anymore helpful nothing was too much trouble for her even though it was busy she spent time explaining everthing .We will definitely use them again. Excellent service
5 januari 2026
Antwoord van Hays Travel - Brighouse
Thank you so much for leaving 5* review! I really appreciate your feedback and great to hear that Rachel helped you through the process and nothing was too much trouble, I will make sure to pass your lovely feedback on to her :) Zoe
Hays for wonderful holiday days
Ellen who looked after us was really professional and friendly very very helpful sorted our insurance everything I AV been in selling most of my working life and Ellen was one of the best all staff very friendly 🙂
3 januari 2026
Antwoord van Hays Travel - Brighouse
Thank you so much for your lovely review! It was a pleasure helping you plan your next holiday. We look forward to welcoming you back in-store soon. 😊
Best wishes, Ellen
Excellent service from Zoe at the…
Excellent service from Zoe at the Brighouse branch found what I was looking for gave me three allter prices to match my requirements.
2 januari 2026
Antwoord van Hays Travel - Brighouse
Thank you so much for leaving 5* review! I am really pleased to hear you found my service excellent and was lovely to book you your next adventure. I look forward to seeing you again soon :) Zoe
Hayes Brighouse team - absolute stars 🌟
Another trip to see my favourite team. All the staff are so friendly and helpful whenever we go in. Nothing is ever too much for them. The knowledge they have is second to none. It really is my happy place - well after the holiday!!
28 december 2025
Antwoord van Hays Travel - Brighouse
Thank you so much for leaving a 5* review! Its always a pleasure to have you in store & book your next trip away! We are grateful for you loyalty with us and look forward to seeing you again soon :) Zoe x
All the girls are great very friendly…
All the girls are great very friendly and knowledgeable.
Zoe book our holiday
3 januari 2026
Antwoord van Hays Travel - Brighouse
Thank you so much for leaving 5* review! I am really pleased you found us friendly & knowledgeable and appreciate you booking with me, I look forward to seeing you again :) Zoe
Antwoord van Hays Travel - Brighouse
Thank you so much for leaving 5* review! I am pleased to hear you found our staff friendly and helpful and I will make sure to pass your lovely words on! Zoe :)
Antwoord van Hays Travel - Brighouse
Thank you so much for leaving a 5* review! I am really pleased to hear you found Rachel knowledgeable and courteous and I look forward to seeing you again soon :)
Antwoord van Hays Travel - Brighouse
I appreciate your continued support and I'm happy to hear you were once again pleased with my service, Merry Christmas and I will look forward to seeing you again in the New year. Rachel :) x
It's always a pleasure happy holidayo see the…
It's always a pleasure to see the Brighouse staff, they are so welcoming and make any booking feel easy and just popping in to say hello your made welcome.
21 december 2025
Antwoord van Hays Travel - Brighouse
Thank you so much for leaving 5* review! We appreciate your kind words! It means a lot to us that you feel so welcome and at ease when booking with our team. We are happy to hear that. I look forward to seeing you again soon :) Zoe x
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.