Hays Travel - Bromborough Reviews 

Very good customer service. Quickly found our ideal holiday. Answered all our questions and explained the payment options available.

Fantastic service by Kirsty, she knows or needs and requirements. Always goes above and beyond for us as she did on this booking.

Myself and partner booked a very special holiday with Gill, she was very professional and thorough with all the information and figures. However seemed excited and happy for us, you would of thought Gill was coming with us haha.
All in all a wonderful experience and will definitely be back to book our next holiday with Gill at the Bromborough shop.
Thank you so much for a beautiful service ❤️

⭐⭐⭐⭐⭐

We had a fantastic experience with Hays Travel. We initially dealt with Kirsty over email, who was incredibly helpful from the very beginning. After finding a holiday elsewhere, we took the details into Hays Travel, and Kirsty managed to book exactly the same holiday for us at an even better price.

She was informative, welcoming, and took the time to make sure we understood everything throughout the booking process. Nothing was too much trouble, and her customer service was outstanding.

We couldn't recommend Kirsty and Hays Travel highly enough and will definitely be using them again in the future!

⭐️⭐️⭐️⭐️⭐️ Outstanding Service at
Hayes Travel, Bromborough
We wouldn't dream of booking our holidays anywhere else but Hayes Travel in Bromborough - and it's all down to the absolutely brilliant Gill!
This is at least the second or third time she's looked after us, and every single time she is simply amazing. Gill is so polite, incredibly knowledgeable, and truly goes above and beyond. Nothing is ever too much trouble - she listens to exactly what we want, works tirelessly to find us the perfect holiday, and always goes that extra mile to get everything just right.
It's such a relief to have someone we can trust completely, who takes all the stress out of booking and genuinely cares about getting it right for us. Gill is a total asset to Hayes Travel - we'll keep coming back time and time again, and we cannot recommend her highly enough!

Once again staff very pleasant and able to answer our questions , very good 😀

Gillian was absolutely amazing. Her dedication, knowledge, patience were exceptional. Due to family circumstances Gill and I ended up looking at all sorts of places - around the world in 5 days. She did not give up and found us an amazing deal. She was realistic in relation to costs and always checked in. Her mentorship and guidance to other team members was admiral and outstanding. We can't thank Gillian enough. She is dedicated to travel and providing the highest standard of care to all her customers. Hays travel you are lucky to have her - what an absolute legend.

Always efficient, knowledgeable, friendly people.
A pleasure to talk to.

Always book with hays travel Bromborough through Gillian very helpful nothing is to much trouble for her, just booked another holiday with Gillian for 2027.she is great so friendly.

Agent was very helpful, took the time to find exactly what I wanted for my holiday

Staff were so friendly, super helpful and their knowledge was amazing.
From the booking process and answering all our questions was second to none.
Cannot wait now to experience this adventure 🙂

Staff at Bromborough branch going above and beyond my expectation in order to get the best possible deal for me!

Knowledge staff provided suggestions and then sorted the booking for us when we had made our choice.

Repeat customer. Gillian was excellent.
Assisted throughout booking process, only issue I had was Easyjet increasing fare over weekend by £100 per person.
One for memory not to use again.
However I will use Hays again due to help received.

So impressed with Gill and Kirsty at Bromborough. Explained exactly what I wanted, and Gill came back within 15 minutes, flight times, price point, absolutely spot on. Gill then rang back to say, bring your passports in and we will print off all necessary documents. How fabulous it that for service. Definitely recommend Hayes for future trips.

It was the second time we've booked at Hays, Bromborough so that in itself should tell you something. Well informed staff took us smoothly through the whole booking process without any hitches.
Many thanks to Kirsty.

We have booked with you many times. Always informative. Have the time to look at different options.
Really helpful

Kirsty in bromborough did everything for us she was amazing taking all the worry away from us

Booked holiday
Booked fight seats
Booked nice rooms
Booked meal options
Checked us in
Booked airport lounge
Booked car park
Will definitely book through Hayes in the future