Extremely helpful and knowledgeable. Gave her our wishlist and she explored so many options for us. Got us a brilliant package with exactly what we wanted including great flight times, lovely hotel... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Demi from the Bromley branch made the whole holiday booking experience so easy! She was professional and got my holiday a lot cheaper than I thought! Will be booking with her again next year.
This was our first visit to Hays. We had emailed the Bromley beforehand and we're in conversation with Mia, who responded quickly and with all the information we need. Later that day we popped into... Toon meer
What an amazing experience my husband and I had at your Bromley store. We was served by Stacie the branch manager she was outstanding with her excellent customer service she listened and was very en... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
114 High Street, BR1 1HG, Bromley, England, Verenigd Koninkrijk
- 02039309757
4,9
Uitstekend
314 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
We booked a trip to florida for 9 of us…
We booked a trip to florida for 9 of us recently with Lily from the Bromley Branch. She was so friendly and listened to exactly what we wanted. She is newer to the role so anything she didn't know she would ask Ruby, who was another wonderful travel agent.
Both were fantastic!
We've now found our new travel agent! Keep it up Lily!
10 april 2025
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Yet again Hays came up trumps
Yet again Hays came up trumps, the service my wife and I had from Stacie was second to none, she spent in excess of two hours going through the various cruises assisting in flights, destinations and value for money.
5 april 2025
Antwoord van Hays Travel - Bromley
Hello Both, thank you so much for your lovely review. it was my absolute pleasure, it was lovely chatting with you both and i am so happy we found you the perfect cruise
Thank you
Stacie
Good integration with with the workers
Good integration with with the workers. Great service I will recommend more people to business with them
6 april 2025
Very helpful, polite and efficient.
The young lady (Ruby) we spoke to was very polite,friendly and helpful. It was a very good experience. Everything was explained and our questions answered clearly and efficiently. The price we paid was the same as the online price and she helped us with an upgrade that we required. Would thoroughly recommend Hays Travel and will certainly use them in the future.
1 april 2025
Antwoord van Hays Travel - Bromley
Hello Kenneth, Thank you for your lovely review. I hope you have a lovely holiday, thank you Stacie
Staff are lovely and helpful especially Mia
Staff are lovely and helpful
Mia has been excellent
They listen to what you want, advise/ suggest
Great prices for travel
Recommend.
1 april 2025
Antwoord van Hays Travel - Bromley
Thank you so much for the lovely review, it's always a pleasure to help with your big adventures! (:
Hays dreams come true
The ladies are so welcoming and approachable. They were very helpful and reassuring to my choices of travel etc.
I find it stressful to book anything on line especially flights etc and I like to be able to deal with people face to face.
I started using Hays Travel last year and I am very grateful for all the advice etc.
I love to travel and Hays makes it easier for me to enjoy the whole experience from my dreams ,to plans, to actually get to my destinations
1 april 2025
Antwoord van Hays Travel - Bromley
Hello Mary, thank you for your review. i am so pleased to hear you had a great experience, we are always here to help
Thank you Ruby
Staff are so friendly and welcoming
Staff are so friendly and welcoming. So helpfull in finding what you want on your budget. Highley recomend using them.
22 maart 2025
Antwoord van Hays Travel - Bromley
Hi Amy
Thank you for your lovely review.
Thank you
Stacie
My experience with Hays was very good…
My experience with Hays was very good Mia was excellent originally I went in for advice on my trip Mia took time to explain and explore all the different aspects of travelling for me and my budget I was then able to go away and think about what I wanted to do needless to say I returned and booked my flight thanks Mia I think you're exceptional friendly and helpful I have recommended you to all my family and friends
22 maart 2025
Antwoord van Hays Travel - Bromley
Thank you so much Diana, it was a pleasure helping you, I hope the wedding goes okay :)
see you soon - Mia
Antwoord van Hays Travel - Bromley
Thank you for your review, we hope you have an amazing holiday :)
Thank you
Ruby
Had a lovely experience
Had a lovely experience. Sana was very patient with me nothing was too much trouble for her.
21 maart 2025
Antwoord van Hays Travel - Bromley
Thank you for this lovely review, I will pass it onto Sana.
Thank you
Ruby
Very nice experience did a lot of…
Very nice experience did a lot of laughing Booking no problem lovely experience
21 maart 2025
Antwoord van Hays Travel - Bromley
Thank you for your review, we hope you have an amazing holiday :)
Thank you,
Ruby
Good experience
Sana was very helpful in helping me choose a summer holiday for my family.
26 februari 2025
Antwoord van Hays Travel - Bromley
Thank you for your amazing review, I hope you have a brilliant holiday.
Thank you,
Ruby
All staff in the Bromley Hays travel…
All staff in the Bromley Hays travel store were friendly Sana travel agent who I was lucky to work with was professiona, tenacious and patience spent to search, respond to question and explain and book my city break
1 maart 2025
Antwoord van Hays Travel - Bromley
Thank you for your review, I hope you have an amazing holiday.
Thank you
Ruby
Sorting it out
Friendly, professional and didn't rush us, answered all our queries. Reassuring service.
27 februari 2025
Very friendly
Very friendly, helpful and explained everything as we went along. We left there with a holiday booked.
27 februari 2025
Fantastic customer service from Stacie
Fantastic customer service from Stacie. She was very helpful,patient and spent a lot of time helping me plan my holiday, making sure it was exactly what we wanted.
20 februari 2025
Antwoord van Hays Travel - Bromley
Hello Debbie, thank you so much for your lovely review. its was an absolute pleasure helping you both :)
Thank you Stacie
Knowledgeable staff and pleasant Staff
Knowledgeable staff and pleasant manner. Answered and my questions and found exactly what we were searching for.
25 februari 2025
Very good service
Very good service, shame price went up up £75 in 2 hours because of no card.
14 februari 2025
The lady who assisted us was…
The lady who assisted us was professional, polite and very helpful. She understood our needs and sourced our requirements with ease.
16 februari 2025
Antwoord van Hays Travel - Bromley
Hello Merrill, thank you for your lovely review. i am so happy we were able to help you find your perfect holiday
Thank you
Stacie
The Bromley shop is run well and…
The Bromley shop is run well and anything we asked Ruby to look up she did for us
2 februari 2025
Antwoord van Hays Travel - Bromley
Hi, Lynne thank you for your review. We are always happy to help. Ruby :)
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.