Hays Travel - Bury St Edmunds Reviews 

As always our regular travel agent Gemma at the bury st Edmund’s. Branch booked our holidays for us as she has done for quite a few years now, even if she is not available we get fantastic service from One of her colleagues

Very gd as usual, altho the shop was short staffed we were not made to feel rushed regarding our queries.

Dora was exceptionally helpful

Really great team at Bury St Edmunds store, so helpful and full of great tips and advice, nothing was too much trouble.

Very enthusiastic, experienced and knowledgeable staff at the Bury St Edmunds branch equals excellent customer services!

Gemma was patient and very helpful with our requirements so much so we have booked 2 fabulous holidays with her on our visit to the bury st Edmunds branch, can’t recommend her enough.😎 G&J Hall

The staff at hays Bury St Edmunds are and have always been very helpful in assisting us in booking our flights , understanding and nothing is too much trouble

Tallulah made deciding on and booking my holiday very easy. Without any pressure she understood my requirements, gave me all the information I needed to decide, was happy for me to return later and patiently answered all my questions. A truly personal service.

Gemma with her wide knowledge, patience and kindness.
She also saw me on her day off at a mutually convenient time. A real star for Hays Travel.

Amazing service, lovely Gemma kept our toddler entertained & managed to do our booking so well. She found great price for our cruise and managed to get exact cabins we wanted! Lovely service & thank you so much!

Friend staff and no hassle in arranging the holiday I required

Danielle was great, very helpful and friendly!

Very helpful, friendly staff .
Great communication.
Would very much recommend.
Found much better price than another company!

Always helpful wouldn’t go anywhere else ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Danielle was friendly, professional and supplied the required information promptly.

Excellent service and good knowledge of cruise I was booking. I would not have been able to find all the information provided easily without them. They were able to advise on cabin areas to avoid if we did not want excess noise or obstructive views from our balcony. I am so pleased with the service and would certainly use Hayes Travel again.

Excellent customer care from Tallulah who provided everything we asked for in the holiday. That's why we always go to this branch as no matter who we see they always really helpful and friendly.

Very helpful and friendly staff in Bury St Edmunds. Katie was very helpful booking our special holiday to celebrate our 25th anniversary.

Katie at bury st Edmund’s shop
Always finds us the best holiday to suit all our needs, friendly and always so happy to deal with us xx

Katie was so helpful and got us just what we needed she sorted everything out for us everyone is so friendly and we felt looked after we will use hays travel again.