Called into the Carlisle branch for information on one of the advertisement’s for a cruise we were very pleased with Jess who gave us great in-depth information on the cruise we were looking at she e... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Booked holiday with Hays again and as usual there were no problems. Claire answered all questions and nothing was too much trouble,she made the whole experience very enjoyable, and will be using Hays... Toon meer
Bedrijf heeft geantwoord
Lucy has arranged a few holidays for me,she shares good tips and has good knowledge about so many countries. She's very bubbly and patient and I would recommend her to anyone considering a holiday
Bedrijf heeft geantwoord
Olivia was just great very helpful and very professional at her job . But also didn’t rush we actually had a cuppa while choosing my holiday. Tbh all the staff in the Carlisle branch are great . That’... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
13-15 English Street, CA3 8JW, Carlisle, Verenigd Koninkrijk
- 01228264653
5,0
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The team are always so helpful and…
The team are always so helpful and knowledgeable.
16 augustus 2026
Antwoord van Hays Travel - Carlisle
Thanks so much for booking with us again, we really do appreciate it.
Kind regards
Claire
Lucy has arranged a few holidays for…
Lucy has arranged a few holidays for me,she shares good tips and has good knowledge about so many countries. She's very bubbly and patient and I would recommend her to anyone considering a holiday
18 augustus 2026
Antwoord van Hays Travel - Carlisle
Thankyou for your kind words and for booking with us again, we really appreciate it.
Many Thanks
Lucy
Helpful and very friendly
18 augustus 2026
Antwoord van Hays Travel - Carlisle
Thankyou for booking your holiday with us, it was a pleasure to help with your plans.
Many Thanks
Jess
Antwoord van Hays Travel - Carlisle
Thankyou for your kind words and for booking your trip with me.
Kind regards
Bethan
Martin was absolutely fantastic
Martin was absolutely fantastic. Excellent service from him found us a beautiful hotel in Turkey. Also found us great flight times too.
17 augustus 2026
Antwoord van Hays Travel - Carlisle
Thanks for booking with us again and for your kind words, it was a pleasure to assist with your plans.
Many Thanks
Martin
Fast efficient serviceas usual racheal…
Fast efficient serviceas usual racheal chechecked hotel for us which could have been no good too us for for walking about as on a cliff she even got in touch with the hotel to vrrify things s o we then reebooked another favourite of ours over the phone all good sorted thankyou hayes carlisle once again a1 service per usual
9 augustus 2026
Antwoord van Hays Travel - Carlisle
Thanks so much for your kind review. It is always a pleasure to book your holidays. Thanks again Rachel
Great advice and service In the Carlisle branch
Called into the Carlisle branch for information on one of the advertisement’s for a cruise we were very pleased with Jess who gave us great in-depth information on the cruise we were looking at she explained everything in detail and answered all questions we had asked.We booked our cruise with Jess and would like to thank her for her great service she is a credit to the branch
Thank you Jess
16 augustus 2026
Antwoord van Hays Travel - Carlisle
Many thanks for your kind words both and your repeat business, Its always a pleasure booking your holidays =-)
Jess
Best travel group -Hays Carlisle
We always use Hays travel to book our holidays they are experienced, polite and helpful every single time .
16 augustus 2026
Antwoord van Hays Travel - Carlisle
Thank you for your kind words and repeat business.
Liv :)
Enjoyable experience at Hays Carlisle.
Booked holiday with Hays again and as usual there were no problems. Claire answered all questions and nothing was too much trouble,she made the whole experience very enjoyable, and will be using Hays again in the future.
2 augustus 2026
Antwoord van Hays Travel - Carlisle
Thank you for booking with us again and for your kind comments. It was a pleasure to assist with your plans.
Kind regards
Claire
Booking a holiday made easy
Booking a holiday made easy. Well looked after by Lucy 10 out of 10.
15 augustus 2026
Antwoord van Hays Travel - Carlisle
Thankyou for booking with us again, we really do appreciate it.
Many Thanks
Lucy
As usual when we go into Hayes we are…
As usual when we go into Hayes we are treated with respect. Once again Clare was able to provide us with the information and book us the holiday we wanted.
15 augustus 2026
Antwoord van Hays Travel - Carlisle
Thankyou for your kind comments and for booking with us again. It was a pleasure to assist with your plans.
Kind regards
Claire
Olivia was just great very helpful and…
Olivia was just great very helpful and very professional at her job . But also didn’t rush we actually had a cuppa while choosing my holiday. Tbh all the staff in the Carlisle branch are great . That’s why people keep going back .
14 augustus 2026
Antwoord van Hays Travel - Carlisle
Thank you for your kind review John, it is always a pleasure to book your holiday.
Liv :)
Bethan was very knowledgeable
Bethan was very knowledgeable, patient and understanding of our needs. She found us the perfect holiday and we couldn’t be happier. Excellent service.
13 augustus 2026
Antwoord van Hays Travel - Carlisle
Thank you for your kind words , please don't hesitate to make contact for anything else you need , Bethan
Antwoord van Hays Travel - Carlisle
Thank you for your kind words , please don't hesitate to make contact for anything else you need , Bethan
Antwoord van Hays Travel - Carlisle
Thank you for your kind review, it was a pleasure booking your holiday.
Liv :)
Excellent friendly and informative will…
Excellent friendly and informative will use Hays again for future holidays.
3 augustus 2026
Antwoord van Hays Travel - Carlisle
Hi guys,
Thanks for lovely review - I hope you enjoy your trip.
Kind regards
Hayley
Bethan is amazing
Bethan is amazing. Helpful, patient and efficient. It gives us confidence in the bookings we've made.
7 augustus 2026
Antwoord van Hays Travel - Carlisle
Thank you for your kind words , please don't hesitate to make contact for anything else you need , Bethan
Hayley was so helpful and friendly
Hayley was so helpful and friendly, with no hard sell 😀
2 augustus 2026
Antwoord van Hays Travel - Carlisle
Thank you for kind review
Very helpful great staff.
I knew what I wanted and explained to Jess she had everything booked within minutes. Jess was lovely knew exactly what we needed. Will always recommend Hays travel Carlisle. Thank you.
31 juli 2026
Antwoord van Hays Travel - Carlisle
Many thanks for your kind words Jacqueline and your repeat business =-)
Top class from Clair
7 augustus 2026
Antwoord van Hays Travel - Carlisle
Thankyou for booking with us again instore, we really appreciate it.
Kind regards
Claire
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.