Great customer service. Answered any questions i had. Sorted everything from start to finish. Overall great!
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Lees wat reviewers zeggen
Have booked with michael previously,very professional,finds just what your looking for,he's prompt with bookings and sending info thru,I found 2 holidays,he came back with prices.Within half an hour... Toon meer
Could not thank Michael enough for promptly and efficiently sorting our holiday, was booked within minutes of asking and all required information sent, didnt have to worry about a thing. He was able... Toon meer
Bedrijf heeft geantwoord
Michael advertised a cruise for 2024 and we booked that through him Carnt wait. Then I gave him less than 4 weeks notice for a holiday to Egypt for my daughters 30th and a family of 7 : the booking pr... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
Personal Travel Consultant CarolMichael Carroll, SR4, Sunderland, Verenigd Koninkrijk
- 1914324722
4,9
Uitstekend
179 reviews
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Great customer service
Great customer service. Answered any questions i had. Sorted everything from start to finish. Overall great!
13 augustus 2026
Booking process easy with Michael
Booking process easy with Michael. Very knowledgable and very helpful
10 augustus 2026
Legendary service!!
Michael was just so fast at replying doing the number crunching to get us the best deal for our dream holiday he was so personable and really kind and friendly!
2 juli 2026
Excellent service as always
Excellent service as always. Helpful and knowledgeable, easy to book and always provides exactly what we are looking for.
9 juli 2026
Was Micheal that I was dealing with…
Was Micheal that I was dealing with excellent service can't do enough for you. Highly recommended will always be booking through Micheal and Carol service is second to none
1 juli 2026
Fantastic service as always
Michael is always super efficient and quick and booked my trip immediately. Got me the flight and holiday I wanted.
26 juni 2026
Very Helpful, Polite and Great Prices...
Michael was absolutely fantastic over the phone. He was friendly and helpful and even beat the price of our package holiday from another provider. Would highly recommend.
30 mei 2026
Excellent service as always
Excellent service as always, quick to find good deals and exactly what we wanted. Booked a couple of times now along with other family members and always had a great time away.
26 april 2026
Very helpful,got me exactly what I…
Very helpful,got me exactly what I needed.quick efficient service.
22 april 2026
I spoke to a man called michael
I spoke to a man called Michael who was very helpful suggesting hotels and dates without being pushy. Would definitely contact him again
3 april 2026
Top notch service with a fair price…
Top notch service with a fair price leaving me feeling I’ve booked with confidence having been disappointed with other travel agents in recent past. Thank you
2 april 2026
Great help to book my next holiday
Great help to book my next holiday. Super help, advice and well explained options
29 maart 2026
Nile Cruise
Michael was very professional and knowledgeable, very helpful at all times. Excellent service and I will definitely book with confidence in future.
28 maart 2026
Try this travel agent, he's lovely
I've been using Michael for a while now, he's so helpful and always gets the perfect trip for us.
Friendly and approachable and a canny sense if humour, carry on the good work.
Give him a try.
14 maart 2026
Excellent service
Replied to messages even when on holiday! Helpful information provided. Found out extra information to when requested which was very reassuring.
4 maart 2026
Amazing
I booked my first ever holiday last year with Micheal, he made it so easy and explained everything to me. He made booking my holiday so relaxed so much so I have just booked my 3rd.
Amazing customer service.
26 februari 2026
Michael always replies to email strait…
Michael always replies to email strait away. great service, he always looks for the best deals.
Thanks to Michael booking a holiday is easy..
3 februari 2026
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