Thank you to Emilie for helping us to plan and book our summer holiday for next year. She was so efficient and helpful. There were other staff present who also offered suggestions and advice on hotels... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit E, Richmondshire Walk, Catterick Garrison, DL9 3EN Catterick, GB
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Lees wat reviewers zeggen
I would like to say a massive thank you to Brodie for helping me with my travel insurance. Everything was explained clearly and patiently, and I never felt pressured into choosing anything I didn’t n... Toon meer
Bedrijf heeft geantwoord
My wife and I do a few trips a year, this time was a 7 night Christmas cruise. We spoke to Bethany and she helped us all the way. Very good knowledge of cruising and so very helpful. My wife was going... Toon meer
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All staff are excellent in going above and beyond to ensure you get the best holiday experience for your needs. A special mention to Emilie for patiently looking through deals for us and arranging... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
Unit E, Richmondshire Walk, Catterick Garrison, DL9 3EN, Catterick, Verenigd Koninkrijk
- 01748448021
4,9
Uitstekend
805 reviews
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Antwoord van Hays Travel - Catterick
Thank you very much for leaving a lovely review for Bethany and Danny. It was our pleasure to get your fantastic holiday booked, we hope you have an amazing time away. :) Kind Regards, Bethany and Danny
Antwoord van Hays Travel - Catterick
Thank you for taking the time to leave a kind review. I hope you have an amazing time away. We will look forward to seeing you in store again soon. :) Kind Regards, Emilie
They were friendly and polite when…
They were friendly and polite when asking questions
11 april 2026
Antwoord van Hays Travel - Catterick
Thank you so much for your lovely review :) It was a pleasure to book your holiday. I hope you have a fantastic time. Thank you Tyler :)
Very helpful
10 april 2026
Antwoord van Hays Travel - Catterick
Thank you for your lovely review :) We hope you have a great holiday. Thank you Laura :)
Great service
Laura was competent and handled my booking in a friendly and professional manner.
8 april 2026
Antwoord van Hays Travel - Catterick
Thank you so much for your lovely review :) It was a pleasure to book your holiday. Thank you Laura :)
Very helpful staff
Went in with a list of things and Ellie managed to find everything I required. Cheaper booking through Hays it saved me £200.
11 februari 2026
Antwoord van Hays Travel - Catterick
Thank you so much for your lovely review, it was a pleasure to get your holiday booked. I hope you have a fantastic time! Thank you Emilie :)
Great staff
Great staff, always friendly and helpful.
Sort the best value for money holiday they can for you.
Daniel was our advisor on this visit, very knowledgeable and helpful.
Lovely team of people.
2 april 2026
Antwoord van Hays Travel - Catterick
Thank you for your lovely review Helen, I really appreciate your comments and I'm glad we could you get this amazing trip sorted for you both!
Danny
Friendly and knowledgeable service
We needed help and advice on choosing and booking our first cruise. Laura was very friendly and knowledgeable and offered great guidance in helping us to make our choice
31 maart 2026
Antwoord van Hays Travel - Catterick
Thank you so much for this kind feedback. It was my pleasure helping you make the choice for your first cruise for such a lovely birthday celebration! Thanks again, Laura :)
Antwoord van Hays Travel - Catterick
Thank you so much for your lovely review :) I hope you have a fantastic holiday! Thank you Emilie :)
Antwoord van Hays Travel - Catterick
Thank you for taking the time to leave this review. I am glad I was able to help getting your holiday booked. I hope you have a great time. Thanks, Beth :)
Very friendly and efficient lady dealt…
Very friendly and efficient lady dealt with my booking
26 maart 2026
Antwoord van Hays Travel - Catterick
Thank you for taking the time to leave this review. It was lovely having you in store and getting your flights booked. Thanks, Brodie :)
Excellent thank you to brodie really…
Excellent thank you to brodie really was very helpful credit to hays customer service is perfect
19 maart 2026
Antwoord van Hays Travel - Catterick
Thank you for leaving this lovely review. It was a pleasure getting your holiday all booked for you. Hope you have a fab time. Kind Regards, Brodie :)
Service was very good
Service was very good, explained everything as new to cruising....looking forward to trip next year....
18 maart 2026
Antwoord van Hays Travel - Catterick
Thank you for taking the time to leave a review. It was my pleasure to get your holiday booked. I hope you have an amazing time. Kind Regards Brodie. :)
Very friendly and helpful answers all…
Very friendly and helpful answers all questions professionally
17 maart 2026
Antwoord van Hays Travel - Catterick
Thank you for taking the time to leave this review. I am glad I was able to get your flights booked. Kind Regards, Brodie :)
The lovely girl that dealt with us…
The lovely girl that dealt with us couldn’t have done more, she was excellent. As was the young man who also helped book our taxi as my mum cannot get on to a coach.
14 maart 2026
Antwoord van Hays Travel - Catterick
Thank you for leaving this lovely review. I am so glad I was able to get your holiday booked. I hope you have an amazing time. Kind Regards Tyler :)
Amazing staff at Hays Travel Catterick
Amazing staff at Hays Travel Catterick. I wouldn’t go anywhere else.
5 maart 2026
Antwoord van Hays Travel - Catterick
Thank you so much for your lovely review :) It is always a pleasure to have you in store. Thank you Beth :)
Friendly and very helpful
Friendly and very helpful. Going through all the details of the flight.
11 maart 2026
Antwoord van Hays Travel - Catterick
Thank you so much for your lovely review :) It was a pleasure to get your flight booked. Thank you Danny
Tyler and Brody were both so helpful
Tyler and Brody were both so helpful. We were fairly awkward customers with very specific objectives but they got us the holiday which fitted the bill for all concerned. They were very patient, professional and dedicated thank you.
11 maart 2026
Antwoord van Hays Travel - Catterick
Thank you for taking the time to leave this lovely review :) It was a pleasure to book your cruise, I hope you have an amazing time! Thank you Tyler :)
All the information given by Brodie was…
All the information given by Brodie was clear and we knew everything before and after booking.Very friendly staff.
8 maart 2026
Antwoord van Hays Travel - Catterick
Thank you so much for your lovely review :) It was a pleasure to book your cruise for you. Thank you Brodie :)
Very happy 😊
We spoke to Bethany who was really lovely and helpful and guided us through the different stages of booking a fly/cruise with P&O Cruises. Highly recommended, thank you 😄
1 maart 2026
Antwoord van Hays Travel - Catterick
Thank you so much for your lovely review :) It was a pleasure to book your cruise I hope you have a fantastic time! Thank you Beth :)
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