Excellent service from Liam in Chester first time I have booked through an agents in a long time, took all the stress of booking separate deals. Definitely the way I book in the future.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Nikki was efficient and friendly. We were booking last minute so challenging but she found us something. Hopefully a great holiday ahead.
Bedrijf heeft geantwoord
Liam at chester branch was so helpful and informative our holiday was booked, paperwork sorted, and without any hassle in such a short time, just how we like it to be.
Bedrijf heeft geantwoord
Excellent service , helpful friendly staff . Found a perfect holiday , great choice and flexible payments if you need it . Would highly recommend Chester store .
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
9 Bridge Street, CH1 1NG, Chester City, Verenigd Koninkrijk
- 01244 456786
4,9
Uitstekend
857 reviews
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Antwoord van Hays Travel - Chester
Thank you for your lovely comments and booking with us again. Kind regards, Team Chester
Faye was amazing!
Faye was amazing!! She helped us book an amazing holiday with great advice and pointers for location and hotels. She really understood what we were asking for and made it all super simple to book. I would definitely recommend Hays for a travel agents and specifically Faye for all your girls holiday bookings needs!
4 april 2026
Antwoord van Hays Travel - Chester
Thank you so much for your lovely review! I'm so glad to have helped you both 😊
Louise was excellent and helped us…
Louise was excellent and helped us through the booking process
1 april 2026
Antwoord van Hays Travel - Chester
We appreciate you taking the time to leave us such a wonderful review. We are so glad that our booking process was helpful for you.
Kind regards
Hays Travel
Very helpful and knowledgeable
Very helpful and knowledgeable, helped booking my holiday a joy instead of struggling at home on my laptop 🙈
1 april 2026
Antwoord van Hays Travel - Chester
We are so happy we could assist you with your holiday booking and make the process enjoyable, instead of a struggle. Thanks for your feedback!
Kind regards
Hays Travel
From the moment we walked into Hays ,we…
From the moment we walked into Hays ,we were made to feel welcome and stress free knowing we were in safe hands.Every thing went smooth,Louise is a very good listener and found exactly what we were looking for,this is our second holiday this year,and we are looking forward to it with confidence.
1 april 2026
Antwoord van Hays Travel - Chester
We're happy to hear that you felt welcome and stress-free with us. It's great to know we could find exactly what you were looking for and that you're looking forward to your holiday with confidence.
Kind regards
Hays Travel
Hays Chester is super friendly with…
Hays Chester is super friendly with great staff who aways deliver when it comes to booking are family holiday
22 maart 2026
Antwoord van Hays Travel - Chester
Hi John,
Thank you so much for your lovely review, we're so happy to have booked your family holiday:)
Always very helpful and understanding
Always very helpful and understanding.
I wear two deaf aids and appreciate there response to talk slowly and clearly on telephone.
28 maart 2026
Antwoord van Hays Travel - Chester
Thank you John for this lovely review and our pleasure to help. Thanks for booking with us, Faye
The problems with the war in the middle…
The problems with the war in the middle East and Sanem got Emirates to refund our money so we booked and paid for Madiera holiday and a Japan cruise for March 2027 well done Hayes Travel and Sanem
21 maart 2026
Antwoord van Hays Travel - Chester
We're happy to hear that you were able to book your Madeira holiday and Japan cruise. Thank you for sharing your positive experience; we appreciate your feedback.
Kind regards
Hays Travel
it was a great experience Faye was very…
it was a great experience Faye was very helpful and did not push holiday on us she was very patient and answered all our questions
24 maart 2026
Antwoord van Hays Travel - Chester
We appreciate you sharing your experience. We're happy to hear that our team member was helpful, patient, and answered all of your questions.
Kind regards
Hays Travel
Antwoord van Hays Travel - Chester
We appreciate you sharing your kind words regarding our team's helpfulness and expertise; it means a lot to us.
Kind regards
Hays Travel
Very helpful but we did know what we…
Very helpful but we did know what we wanted to book before we arrived
16 maart 2026
Antwoord van Hays Travel - Chester
We're happy to hear that our assistance was helpful. Thank you for the review :)
Excellent service
Excellent service. We had previously called into the Broughton branch and had such a poor experience that we nearly didn’t stop in Chester. I’m so glad we did. We had total flexibility on location , a budget and a room requirement, something which we’d been told in Broughton we’d need to narrow down before they could help. Nicola however was more than up for the challenge and within 20mins we’d booked. It was interest to observe that all of the obstacles presented to us in Broughton were easily overcome by Nicola, she just had to work the system a little bit harder but she was more than happy to do so, telling us it was her job to do it and give is inspiration!
16 maart 2026
Antwoord van Hays Travel - Chester
We're happy to hear that you had such a positive experience in Chester! We appreciate you bringing the previous experience to our attention. It's great to know that our team member was able to assist you and find the perfect booking. Thank you for your feedback.
Family holiday with Hays
We were planning a family holiday. The range of offers and the scale is both outstanding. Ms Faye Cameron was brilliant in making sure we got what we wanted. Thank you Hays…
22 maart 2026
Antwoord van Hays Travel - Chester
We're happy to hear that you found our offers outstanding and that you got what you wanted for your family holiday. Thank you for your positive feedback!
A nice relaxing atmosphere with no…
A nice relaxing atmosphere with no pressure to make an instant decision. Clear and helpful assistance in a professional environment.
18 maart 2026
Antwoord van Hays Travel - Chester
We appreciate your kind words! It's great to hear you found our environment relaxing and our assistance helpful. Thank you for your review.
Hays Travel
Good service
We found Ruby to be very professional and helpful making our booking experience enjoyable. Holiday booking
16 maart 2026
Antwoord van Hays Travel - Chester
Thank you for your lovely comments and booking with us. Ruby
Looking for help with a holiday…
Looking for help with a holiday destination we had yet to visit. We were ably assisted and advised on location. It was such a relief to be able to clear our minds and reach a new holiday arrangement that we could really look forward to experiencing.
4 maart 2026
Antwoord van Hays Travel - Chester
We appreciate you sharing your experience. We're so glad we could assist you in planning your holiday and that you are looking forward to it. Thank you for your review.
Sanem was fantastic!
Sanem made choosing and booking so easy, personal and caring. I raised concerns to her as first time travelling with our neurodivergent teenagers, Sanem asked what we required and took the time so she understood what and why we had to have certain conditions. Sanem then went above and beyond to arrange additional assistance that will really make our travel easier
12 maart 2026
Antwoord van Hays Travel - Chester
We appreciate your kind words! We are so glad we could help make your travel arrangements easier, especially with the additional assistance needed for your teenagers. Thank you for your feedback.
Antwoord van Hays Travel - Chester
We appreciate you taking the time to leave us such a wonderful review! We are so happy to hear about your positive experiences.
Hays Travel
The lady who sorted out my holiday was…
The lady who sorted out my holiday was fantastic very knowledgeable
8 maart 2026
Antwoord van Hays Travel - Chester
We're so happy to hear that the arrangements for your holiday met your expectations! Thank you for sharing your positive experience with us.
Hays Travel
Our first experience with Hays travel…
Our first experience with Hays travel was very good.
7 maart 2026
Antwoord van Hays Travel - Chester
We are so happy to hear that you had a very good first experience with our services. Thank you for sharing your positive feedback.
Hays Travel
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