So lovely and helpful and happy to take our time and make the right choice, thank you for that will definitely recommend this company and ive forgotten the lady's name but she was fantastic. Im travel... Toon meer
Bedrijf heeft geantwoord
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Very happy with the assistance from Janine when our river cruise was cancelled and she found us another holiday for the days we had planned to be away. Enjoying it very much now. 😊
Bedrijf heeft geantwoord
The agent listened to what we wanted and put together a wonderful itinerary and made the booking process easy .She was a very kind person.
Bedrijf heeft geantwoord
Went in not knowing what to do and came out with a trip to Vietnam and Cambodia looking forward to it next year....
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
7 Bradford Road, BD19 5AG, Cleckheaton, Verenigd Koninkrijk
- 01274965964
4,8
Uitstekend
464 reviews
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Antwoord van Hays Travel - Cleckheaton
Jayne brandwood,
We truly appreciate your kind words.
Kind Regards
Hays Travel
I go in to book a holiday the whole…
I go in to book a holiday the whole time I feel rushed and she didn’t really look through hotels she looked at 3 which I didn’t really find helpful anyways I book the holiday which was very expensive for 3 nights it was extortionate I leave everything booked and later I get a call saying I can’t book because of my age which is fine I understand but they then said I won’t get my deposit back when you guys should know the age limitations, I got annoyed because 1. I can’t book my holiday 2 I have just lost 60£ so I ask her to try get my deposit back anyways I am getting my deposit back but the whole process was rubbish
24 mei 2026
Antwoord van Hays Travel - Cleckheaton
Anonymous,
We are truly sorry to hear about the difficulties you experienced with your booking. We appreciate you bringing these concerns to our attention. We are reviewing our internal processes to prevent similar situations in the future.
Kind Regards
Hays Travel
Slyvia was really helpful and sorted…
Slyvia was really helpful and sorted everything out. Cleckheaton branch
22 mei 2026
Antwoord van Hays Travel - Cleckheaton
thankyou so much for your lovely feedback hope to see you soon.
Sylvia
Claire was very helpful and friendly
Claire was very helpful and friendly. Gave us a few options for the Area we wanted to go to. Price matched the Tui website and also sorted out Aspire Lounge at Manchester Airport for us to boot. Made it very easy to book our Holiday to the Dom Rep in December.
15 mei 2026
Antwoord van Hays Travel - Cleckheaton
thank you so much for your lovely review, we hope we see you again :)
Booking a holiday at Hays
The staff were extremely helpful and knowledgeable. They took their time and explained everything and answered all our questions.
2 mei 2026
Antwoord van Hays Travel - Cleckheaton
Thank you for booking with us and for your kind review!! We look forward to seeing you again soon:)
Antwoord van Hays Travel - Cleckheaton
Thank you June for your review, we cant wait to see you again soon! :)
Usual great service
Use Hays Travel all the time so as usual we received the best service.
30 april 2026
Antwoord van Hays Travel - Cleckheaton
Thank you or your booking and kind review, we look forward to seeing you again soon :)
The staff were well informed and the…
The staff were well informed and the process was very easy
30 april 2026
Antwoord van Hays Travel - Cleckheaton
thank you for such kind words, we hope to see you again soon :)
Antwoord van Hays Travel - Cleckheaton
Thankyou so much for your review. So glad you have had a good experience with us.
Faye and Silvia always look after us…
Faye and Silvia always look after us very well all staff give a warm welcome
30 april 2026
Antwoord van Hays Travel - Cleckheaton
Thankyou so much for your lovely feedback.
hope to see you soon.
Antwoord van Hays Travel - Cleckheaton
Thank you for your kind review! We look forward to seeing you again soon! :)
Faye at Cleckheaton is fabulous
Faye at Cleckheaton is fabulous! Superb experience, would highly recommend! will certainly be going again!
29 april 2026
Antwoord van Hays Travel - Cleckheaton
Thank you for booking with us and thank you for your kind review! We look forward to seeing you again soon! :)
I got a young girl called faye in the…
I got a young girl called faye in the cleckheaton branch what a lovely person she was very efficient looked at all prices until we got the best results has this is going to be my first solo travel
18 april 2026
Antwoord van Hays Travel - Cleckheaton
Thak you for your booking with us and thank you for kind review, we look forward to seeing you again soon! :)
Patient and helpful
Sylvia was very good very helpful tool time to listen and help us pick out a destination very happy with the service recieved
22 april 2026
Antwoord van Hays Travel - Cleckheaton
Thank you for your kind review!
Started with me just messaging for some…
Started with me just messaging for some availability, Mia contacted me and asked my requirements, she got me several different quotes and destinations to whitch i booked one on Saturday with Claire. Every step was clear and very professional great team at Cleakheaton.
19 april 2026
Antwoord van Hays Travel - Cleckheaton
thank you for your kind review!
mia(travel agent)
overall great service with our booking, quick an easy made the experience with mia travel agent very good
12 april 2026
Antwoord van Hays Travel - Cleckheaton
Thank you for your kine review, we look forward to seeing you again soon!
Very good experience
Very good experience. Mia was extremely helpful and very professional
Our travel documents were photocopied for us at the time of booking and Mia gave us some helpful advice. We were not rushed into a booking. All in all we found the experience simple and easy.
19 april 2026
Antwoord van Hays Travel - Cleckheaton
Thank you for you kind review!
Holiday booked quickly& easily & Mia…
Holiday booked quickly& easily & Mia even added both the hays
& jet2 app onto my phone!
12 april 2026
Antwoord van Hays Travel - Cleckheaton
Thank you for your kind review, we look forward to seeing you again soon!
We were welcomed by all the staff in…
We were welcomed by all the staff in the Cleckheaton branch. Faye made our booking making sure it was everything that we needed.
12 april 2026
Antwoord van Hays Travel - Cleckheaton
Thank you for your kind review! We look forward to seeing you again soon!
Staff always friendly
Staff always friendly. Always happy and smiling and a pleasure to deal with.
8 april 2026
Antwoord van Hays Travel - Cleckheaton
Thank you!
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