Hays Travel - Clydebank Reviews 

Thanks to Donna at Hays in Clydebank for helping us to book our holiday for 2026.
10 out of 10.

My husband and I were drawn into the agency after seeing a river cruise advertised on the window. The staff member Ceilidh who dealt with us was superb. Very friendly, polite and extremely knowledgeable. She spent about an hour answering all of our questions, and checking out our requests and options. The cruise leaves from Tilbury Cruise Port which from Glasgow is not straightforward to reach. However she persevered and found us the best and most cost effective way to get there.
Excellent service. This is a very nice travel agency. All of the staff are friendly and very eager and willing to help customers. Highly recommend Hays Travel Clydebank, for whatever type of holiday you’re looking for.

Hays travel was very quick and easy, very friendly staff.

Great staff very helpful this is my first holiday abroad and they made me feel comfortable and confident

Young girl was vey helpful finding me what I wanted

Easy to talk to and understood my requirements. Helped make decisions and plan and looked for best deals and got back to me in good time. Very accommodating!

The staff were amazing and even told us about their own holidays and experiences before we booked anything, we have used you before and will definitely use you again

I was very anxious as I've never took my kids abroad and i will be taking them by myself. Carol in Hays was amazing and looked for something to suit myself and my kids. She was very friendly and got me the best deal for my needs. I told Carol my kids are both autistic so she put that in my booking. This will help in the airport to make the experience not so overwhelming for them. She's a star ✨️

Great service and friendly staff, very helpful and could not do enough to help.
Ceilidh was really good and explained everything very helpful and was easy to talk with.

We love booking through Hays Travel. They always go above and beyond when trying to find the best deal.

The girls, Hayley and Rachel were both very pleasant and helpful.

Your Staff made us very welcome and answered our questions in a friendly manner

Hi.my experience was great Rebecca was very helpful helping me choose my hotel also asking if I need assistance very kind and knowledgeable thank you .

Rebecca went through everything with us and was very noligable. Very polite and very good.

Rebecca in Clydebank was excellent and I will certainly be calling her again should I be booking any travel

I popped in one afternoon and Katie helped us first, and very helpful too, but was off sick and Donna picked it up from there. She was so helpful looking through lots of options to suit my granddaughters needs. She found us a great holiday at a great price, thanks Donna

The customer service was impeckable, Very helpful, ill be back to shop with Hays

Ceilidh was very helpful and shared her experiences of both the ship and destination.

Had a good experience with hays and Ceilidh was really informative and got me the best price. Hays were the most professional and least pushy of the agents in the shopping centre. Ceilidh still provided a great service as it took me a couple of weeks from initial contact from researching to find what i exactly needed. In store Ceilidh knew her stuff about cruise ships and took time to explain about the ship and also the excursions. She had a great knowledge. I normally book trips myself but in future will look at hays to see if they can find me anything better.

Customer Service from Rebecca was Excellent…Best service ever from a travel agent…So easy to speak to and no fuss or pressure to take on extras.