Hays Travel - Colne Reviews 

Was made to feel very welcome
Knew what holiday I wanted to go on and it was booked and dealt very efficiently.
Definitely would recommend Hays to anyone looking to book a holiday

Great team, relaxed atmosphere. Took the time to help us reach our requirements.

Very helpful couldn’t do enough. I just like to say thank you

I have never booked a big holiday before and from the initial phone call to hays it was made easy from every member of staff we came in contact with. Harry is so patient and helpful, everyone was fantastic. We won’t go anywhere else again

Every professional and every informative and helpful and made me feel welcome and comfortable and helpful with me being dislexic

Found what we wanted, very helpfully and efficiently

Fantastic service, have booked numerous holidays at this branch .all the staff are so helpful, professional and patient can't thank them enough, all of them an asset to your company

Was helped by Nicole and Jess , both lovely helped us pick out a beautiful holiday

I’ve just booked my fourth trip to Club Mac in Alcudia, Majorca, through Hays Travel (Colne) and once again they made the whole process effortless and enjoyable.

This time, Neive handled my booking and she was absolutely brilliant from start to finish. She listened to what we wanted, quickly sent over a great selection of options that suited our dates and preferences and before I knew it, everything was confirmed – the whole thing was sorted in under 90 minutes! Super efficient, friendly, and really helpful without any hard sell.

Huge thanks to Neive and the Hays Travel team for another smooth booking. We’ll definitely be back again. Highly recommend! 😊✈️

Very pleasant young lady who dealt with us very helpful

Nieve was very nice and friendly, gave us lots of information and recommendations. Everyone in the shop was friendly and we got a cuppa tea which was nice.

Great advice and listened to what we wanted

All was excellent from the start to finish thanks for everything

Friendly helpful staff. Experienced having been to the hotel or resort. Office seems organised and accommodating also warm.

The staff are always welcoming and pleasant. The store is pleasantly set out and clean
However difficult it is to find the right holiday they never give the impression that they are not going to find one for you
It's always a satisfying experience

Very helpful and friendly staff also good knowledge of area we were looking at. Holiday booked.

Very helpful friendly girl who served us and explained the pit falls of travelling with Ryanair !
She spent plenty of time ensuring that we got exactly what we were looking for and explored alternatives.

We have a ongoing complaint regarding an earlier trip. The Manager is now going to escalate the complaint to your central support team.

We then booked 2 more trips with great input / advice and time fom your Advisor. As we have used Hays on a number of occasions the team understand our requirements.

It was very quick to book our cruise and the shop was open on Sunday which we liked

Very attentive and as helpful as ever. My one stop shop for all my holiday needs.