We will only use Hays in Colwyn Bay for our holiday bookings. Our previous experiences with them have been so very good, and this time was no exception. We were looked after and advised so well by Tra... Toon meer
Bedrijf heeft geantwoord
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I had a brilliant experience booking my Japan holiday with Hays Travel. A special thank you to Lilie and Christina, who were both amazing throughout the whole process. They were friendly and prof... Toon meer
Bedrijf heeft geantwoord
Extremely helpful, friendly and knowledgeable staff. They spent over 2 hours making all the arrangements for our holiday in one visit, and absolutely nothing was too much trouble - hotel, flights, t... Toon meer
Bedrijf heeft geantwoord
The young lady, lilie, was very helpful and knowledgeable the lady next to her offered her support where needed, with excellent advice. 1dt time using your company, up to now cannot fault it.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
Unit 10 Bay View Centre, LL29 8DG, Colwyn Bay, Verenigd Koninkrijk
- 01492 445024
4,9
Uitstekend
674 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The staff are very friendly and…
The staff are very friendly and efficient, Justine at the Colwyn bay branch, very helpful made it easy to book our holiday for 2027 . great
21 augustus 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Very helpful lady had patience trying…
Very helpful lady had patience trying to find me a solo holiday not always easy
21 augustus 2026
Antwoord van Hays Travel - Colwyn Bay
To Deborah,
Thank you for your wonderful review! We are so pleased to hear that our colleague was patient and helpful in finding your solo holiday and look forward to seeing you again.
Kind Regards
Hays Travel Colwyn Bay
Tracey
Antwoord van Hays Travel - Colwyn Bay
To Mrs Cridge,
Thank you for your wonderful review! We are so pleased to hear that you consistently receive excellent service and appreciate your kind words about our team's patience.
Kind Regards
Hays Travel
Colwyn Bay
Tracey
Excellent service as always by Kemal…
Excellent service as always by Kemal Gleeson answering all our queries always with a smile putting us at ease with the problem we had
18 augustus 2026
Antwoord van Hays Travel - Colwyn Bay
To Sandra,
Thank you for your wonderful 5-star review! We are so pleased to hear that our manager Kemal was able to assist you with your queries and put you at ease.
Kind Regards
Hays Travel
Colwyn bay
Antwoord van Hays Travel - Colwyn Bay
To David,
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our team helpful and the booking process easy. We truly appreciate your positive feedback.
Kind Regards
Hays Travel Colwyn bay
The staff in the travel agency are great
The staff in the travel agency are all friendly from the manager Kamal down.
We were dealt with by Justine who listened to our criteria and found us a holiday that met most of our wants, which we booked
16 augustus 2026
Antwoord van Hays Travel - Colwyn Bay
Hi Martin,
Thank you for your review - we look forward to welcoming you back into branch soon
Kind regards,
Kemal and Team Hays Colwyn Bay
great service
1 augustus 2026
Antwoord van Hays Travel - Colwyn Bay
To Michael,
Thanks again for booking and we look forward to seeing you when your tickets are ready.
Many Thanks
Colwyn bay
Tracy very helpful as usual
14 augustus 2026
Antwoord van Hays Travel - Colwyn Bay
To Ian,
Thank you for your continued support in booking here with us at Colwyn Bay
Kind Regards
Hays Travel
Colwyn Bay
saw tracy to book discussed earlier…
saw tracy to book discussed earlier with justine both very helpful and friendly
13 augustus 2026
Antwoord van Hays Travel - Colwyn Bay
To Mr Cope,
Thank you for your wonderful feedback! We are so pleased to hear that our team was helpful and friendly. We appreciate you choosing us and look forward to seeing you again
Kind Regards
Hays Travel Colwyn Bay
Tracey above & beyond as usual fabulous …
Tracey was fabulous as usual couldn’t do enough to help us
5 augustus 2026
Antwoord van Hays Travel - Colwyn Bay
Hi Christine,
Thank you for your lovely review - we look forward to welcoming you back into branch soon
Thank you,
Kemal and Team Hays Colwyn Bay
First time customer
The young lady, lilie, was very helpful and knowledgeable the lady next to her offered her support where needed, with excellent advice.
1dt time using your company, up to now cannot fault it.
9 augustus 2026
Antwoord van Hays Travel - Colwyn Bay
Good morning Ann,
Thank you so much for leaving a lovely review/words, I will pass your feedback over to Lilie. We look forward to welcoming you back into store very soon
Thanks again,
Kemal and Team Hays Colwyn Bay
Friendly helpful advice for the people…
Friendly helpful advice for the people who have a hard time finding the right place to start looking for a holiday.
3 augustus 2026
Antwoord van Hays Travel - Colwyn Bay
Good morning Jillian,
Thank you so much for leaving a lovely review - we look forward to welcoming you back into store very soon
Thanks again,
Kemal and Team Hays Colwyn Bay
Very helpful staff
7 augustus 2026
Antwoord van Hays Travel - Colwyn Bay
Good Afternoon,
Thank you for your lovely review - we look forward to welcoming you back into branch soon
Kind regards,
Kemal and Team Hays Colwyn Bay
The Staff are always very helpful and…
The Staff are always very helpful and friendly and professional in booking our holidays, recommended for great service
30 juli 2026
Antwoord van Hays Travel - Colwyn Bay
To Michael,
Thank you for your wonderful feedback! We are so pleased to hear that our team is always helpful, friendly, and professional when booking your holidays. We truly appreciate your recommendation for our great service.
Kind Regards
Hays Travel Colwyn Bay
Very helpful staff,young girl training
Very helpful staff,young girl training, couldn't be more helpful with booking holiday, car parking and renuing holiday insurance with confident,great travel shop ,allways go there for our holidays booking ,staff are great .
4 augustus 2026
Antwoord van Hays Travel - Colwyn Bay
Mrs Bartlett,
We are so pleased to hear that our team, especially our young trainee Lillie , provided such excellent service in booking your holiday, car parking, and renewing your insurance. We truly appreciate your loyalty and kind words!
Kind Regards
Hays Travel Colwyn Bay
Excellent service from start to finish
I had a brilliant experience booking my Japan holiday with Hays Travel. A special thank you to Lilie and Christina, who were both amazing throughout the whole process.
They were friendly and professional, taking the time to listen to what I wanted and making sure everything was arranged perfectly. Their knowledge and attention to detail made booking such a special trip feel simple and stress-free.
I really appreciate all the help they gave me, and I’m now so excited for my Japan adventure. I would highly recommend Hays Travel, especially Lilie and Christina, to anyone looking to book a holiday. Thank you both for making the experience such a positive one!
27 juli 2026
Antwoord van Hays Travel - Colwyn Bay
To Kay,
Thank you so much for your wonderful feedback! We are thrilled to hear that you had such a brilliant experience booking your Japan holiday. It's fantastic to know that our team was friendly and professional, and that their knowledge and attention to detail made your booking simple and stress-free. We hope you have an amazing adventure!
Kind Regards
Hays Travel Colwyn Bay
Excellent service from all the staff as…
Excellent service from all the staff as ALWAYS , lovely atmosphere and helpful staff , excellent place to go and book a holiday or to find a holiday
4 augustus 2026
Antwoord van Hays Travel - Colwyn Bay
To Gary,
Thank you for your wonderful feedback as always We are so pleased to hear that you consistently receive excellent service and appreciate the lovely atmosphere and helpfulness of all the staff.
Thank You
Hays Travel
Colwyn Bay
Tracey was great at helping us and…
Tracey was great at helping us and sorting out our booking for our first cruise holiday.
2 augustus 2026
Antwoord van Hays Travel - Colwyn Bay
Hi Christine,
Thank you for your lovely review - I will pass your comments onto Tracey
Thank you,
Kemal and Team Hays Colwyn Bay
Always a friendly welcome in store.
Always a friendly welcome in store.
Got cruise we wanted at the advertised price.
Lilie was great and helped us choose a cabin.
Easy process as always
Thank you
31 juli 2026
Antwoord van Hays Travel - Colwyn Bay
Hi Christine,
Thank you for your lovely review - I will pass your comments onto Lilie
Thank you,
Kemal and Team Hays Colwyn Bay
Lilly in Colwyn Bay was very helpful…
Lilly in Colwyn Bay was very helpful and knowledgeable would recommend her to help you choose the right holiday
30 juli 2026
Antwoord van Hays Travel - Colwyn Bay
To Noella,
Thank you for your wonderful feedback! We are so pleased to hear that your experience was made easier and more enjoyable and will pass it on to Lillie.
Kind Regards
Hays Travel Colwyn Bay
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