We had a fantastic experience booking our holiday with Hays Travel in Cramlington, and especially want to mention Macey, who was absolutely amazing from start to finish. Macey was so friendly,... Toon meer
Locatie
Wijzig locatieK2 Dudley Court, Manor Walks Shopping Centre, NE23 6UT Cramlington, GB
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Lees wat reviewers zeggen
Our family wouldn’t use any other travel agents …. The Cramlington Branch is our favourite Lisa the Manager and her staff are so helpful and patient 100%the best !!!!
Very helpful knowledgeable and friendly love to book my holidays with this shop. Richard has the most wonderful attitude and patience when we ask him to find us a holiday ! Thanks again Richard 😊
Consultant Max was really good, he listen to want we wanted .He had patience as waiting time for booking the assistants for airport took time.Overall I would always go to hayes travel,they always give... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
K2 Dudley Court, Manor Walks Shopping Centre, NE23 6UT, Cramlington, Verenigd Koninkrijk
- 01670 897395
4,9
Uitstekend
2K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Yet another holiday booked staff…
Yet another holiday booked staff excellent price was right hays travel at Cramlington the best
22 augustus 2026
Antwoord van Hays Travel - Cramlington
We appreciate you as a loyal customer and taking the time to leave a lovely review for me, look forward to seeing you for your next getaway
Thanks Debs :)
very helpfull friendly service no…
very helpfull friendly service no problem s at all
15 augustus 2026
Antwoord van Hays Travel - Cramlington
Thank you for taking the time to leave your review, i am always happy to help.
Thanks Max :)
Macey at cramlington hays was patient…
Macey at cramlington hays was patient as I change mind twice but didn't mind and was helpful as my daughter is disabled and needs to sort things out for her .
22 augustus 2026
Antwoord van Hays Travel - Cramlington
So glad you were happy with my service and we were able to get this all sorted for you, hope you have a lovely time away with your family.
Thanks Macey :)
Very good customer service
I went into my local branch & was greeted by Macy. I already knew the details of what I wanted, so I advised her & I came away very happy, booked on a Cruise of a lifetime. I was handed a pouch with all my details printed for me & notes of specific important dates for completing Visa's, making payments etc. Very happy with the service.
22 augustus 2026
Antwoord van Hays Travel - Cramlington
Thank you so much for taking the time to leave such a lovely review about me, i appreciate your kind words. It was a pleasure to book your cruise.
Thanks Macey :)
We had a very helpful young lady who…
We had a very helpful young lady who was in the process of training a young man, they were both very helpful and professional.
21 augustus 2026
Antwoord van Hays Travel - Cramlington
Thank you so much for leaving such a lovely review, we appreciate your feedback and patience when Daniel is just learning .
Thanks Macey & Daniel :)
Winter holiday
Always book with hays travel, they are friendly and helpful.
The booking process is very easy
21 augustus 2026
Antwoord van Hays Travel - Cramlington
Thank you so much for your lovely review Allison , we appreciate you as a loyal customer to us.
Thanks Amelia :)
Excellent service From Masey
Excellent service From Masey
Very pleasant and knowledgeable
Thank you
20 augustus 2026
Antwoord van Hays Travel - Cramlington
Thank you so much for your lovely review Norma im so glad you were pleased by my service.
Thanks Macey :)
Antwoord van Hays Travel - Cramlington
Hi Jessica , if you give us a call we can talk you through how you manage to get logged in.
Thanks Macey :)
Antwoord van Hays Travel - Cramlington
Thank you for leaving such a lovely review, im so glad you had the best experience in store!
Thanks Debs :)
Deb was very helpfull and friendly this…
Deb was very helpfull and friendly this is my first time booking a holiday, she went by step by step and said to come in at anytime
16 augustus 2026
Antwoord van Hays Travel - Cramlington
Hello,
Thank you for your wonderful 5-star review! I am so pleased to hear that your first holiday booking experience was so positive and that our team was helpful.
Kind Regards
Debs
Antwoord van Hays Travel - Cramlington
Thanks for your 5* Review. We pride ourselves on giving you all of the information to make an informed decision when booking your holiday - Have a wonderful trip
Faye.
The young girl who took my booking was…
The young girl who took my booking was very friendly and helpful.
16 augustus 2026
Antwoord van Hays Travel - Cramlington
Mrs Gunn,
Thank you so much for your wonderful feedback! We are delighted to hear that Jersey was friendly and helpful during your booking process. We appreciate you taking the time to share your positive experience.
Kind Regards
Hays Travel Hastings
Richard was so helpful and kind your…
Richard was so helpful and kind your staff seem genuinely friendly giving amazing service
16 augustus 2026
Antwoord van Hays Travel - Cramlington
Thank you so much for your kind review Mrs Mitchell. I hope you have a fantastic holiday and come back to see us again :)
Richard
Very efficient and straightforward…
Very efficient and straightforward service
Friendly staff
16 augustus 2026
Antwoord van Hays Travel - Cramlington
Hi Valerie,
Thank you so much for your wonderful feedback! We are delighted to hear that you found our service efficient. We look forward to booking you again in the future.
Have a fantastic holiday.
-Jersey
A special thank you to Richey for all…
A special thank you to Richey for all his help.
16 augustus 2026
Antwoord van Hays Travel - Cramlington
Thank you so much Claire for your kind review, It's always a pleasure to help with all of your amazing holidays. - Looking forward to hear all about it!
Richey
Richard is a huge asset to Hays Travel
Richard is so helpful, attentive and a huge asset to Hays Travel
16 augustus 2026
Antwoord van Hays Travel - Cramlington
Thank you so much for your fantastic review! Its always a pleasure to help with your holidays! :)
Richard
It’s a pleasure to walk into Hays at…
It’s a pleasure to walk into Hays at Cramlington . Staff always pleasant and helpful. I especially like to see Lisa who has always been very helpful and always tries to help as much as possible . Thank you again Lisa
14 augustus 2026
Antwoord van Hays Travel - Cramlington
Thank you for leaving such a lovely review, im so glad you had the best experience in store!
Thanks Lisa :)
Ameila is the most amazing agent ive…
Ameila is the most amazing agent ive come across. As regular customer we always strive to reach out to her 1st. Shes friendly and amazing knowledgeable on her subject
15 augustus 2026
Antwoord van Hays Travel - Cramlington
Thank you for leaving such a lovely review, im so glad you had the best experience in store!
Thanks Amelia :)
Holiday Planning
Lisa at Hays travel Cramlington is.always very helpful and informative.
6 augustus 2026
Antwoord van Hays Travel - Cramlington
Thank you for leaving such a lovely review, im so glad you had the best experience in store!
Thanks Lisa :)
The guys were great at the Cramlington…
The guys were great at the Cramlington branch so knowledgeable of all the holidays and everyone had a smile
14 augustus 2026
Antwoord van Hays Travel - Cramlington
Thank you for leaving such a lovely review, im so glad you had the best experience in store!
Thanks Amelia :)
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