We had a fantastic experience booking our holiday with Hays Travel in Cramlington, and especially want to mention Macey, who was absolutely amazing from start to finish. Macey was so friendly,... Toon meer
Locatie
Wijzig locatieK2 Dudley Court, Manor Walks Shopping Centre, NE23 6UT Cramlington, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Our family wouldn’t use any other travel agents …. The Cramlington Branch is our favourite Lisa the Manager and her staff are so helpful and patient 100%the best !!!!
I went into my local branch & was greeted by Macy. I already knew the details of what I wanted, so I advised her & I came away very happy, booked on a Cruise of a lifetime. I was handed a pouch with... Toon meer
Bedrijf heeft geantwoord
Consultant Max was really good, he listen to want we wanted .He had patience as waiting time for booking the assistants for airport took time.Overall I would always go to hayes travel,they always give... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
K2 Dudley Court, Manor Walks Shopping Centre, NE23 6UT, Cramlington, Verenigd Koninkrijk
- 01670 897395
5,0
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Once again a very professional team who…
Once again a very professional team who understood my situation and were able to help the booking process took no time at all with a very polite and helpful young lady
15 juli 2026
Antwoord van Hays Travel - Cramlington
Thank you for leaving such a lovely review, im so glad you had the best experience in store!
Thanks Amelia :)
Faye and the other staff were very…
Faye and the other staff were very informative, friendly and professional which made the whole process very quick and easy.
14 juli 2026
Antwoord van Hays Travel - Cramlington
Thank you for leaving such a lovely review, im so glad you had the best experience in store!
Thanks Faye :)
Just like to say Amelia,Masiy& Bridget
Just like to say Amelia,Masiy, Bridget but everyone are so helpful fining us what we need for what we want and the always find is great deals even the travel insurance
12 juli 2026
Antwoord van Hays Travel - Cramlington
Thank you for your wonderful review! We are so pleased to hear that our team consistently provides helpful service and finds great deals for your travel needs. We truly appreciate your kind words.
Kind Regards
Amelia, Macey & Jersey :)
We love Hays Travel service always first class
We love Hays Travel , always book our holiday with you , customer service is always great extremely helpful in giving us what we are looking for .
12 juli 2026
Antwoord van Hays Travel - Cramlington
Thank you for leaving such a lovely review, im so glad you had the best experience in store!
Thanks Jersey :)
We wanted to book a holiday with…
We wanted to book a holiday with friends for 2028 Max in the Cramlington branch was very helpful, he arranged it so we coukd defer our payments till November 2026. We always use Hays because all the staff sometimes ho above and beyond to help you have a wonderful holiday experience
11 juli 2026
Antwoord van Hays Travel - Cramlington
Thank you for leaving such a lovely review, im so glad you had the best experience in store!
Thanks Macey :)
GREAT SERVICE FROM TWO HAYS SHOPS…
We originated our last booking in september 2026 in Hays Morpeth office and finalised it in Cramlington office.
In both cases, excellent service
11 juli 2026
Antwoord van Hays Travel - Cramlington
Thank you for leaving such a lovely review, im so glad you had the best experience in store!
Thanks Macey :)
Antwoord van Hays Travel - Cramlington
Thank you for leaving such a lovely review, im so glad you had the best experience in store!
Thanks Jersey :)
The staff always go above and beyond
The staff always go above and beyond, very welcoming and happy to see you.
Got my holiday sorted no problem
Always had good experience with Hays Cramlington
7 juli 2026
Antwoord van Hays Travel - Cramlington
Thank you for leaving such a lovely review, im so glad you had the best experience in store!
Thanks Jess :)
Antwoord van Hays Travel - Cramlington
Thank you so much for leaving such a kind review, your lovely words really matter to us!
Thanks Max :)
Antwoord van Hays Travel - Cramlington
Thank you so much for leaving such a kind review, your lovely words really matter to us!
Thanks Lisa :)
Good service
Good service, recommend, staff friendly and like this the office dog welcome.
Thanks
8 juli 2026
Antwoord van Hays Travel - Cramlington
Thank you so much for leaving such a kind review, your lovely words really matter to us!
Thanks Jess :)
Staff are brilliant so helpful no need…
Staff are brilliant so helpful no need to go anywhere else
7 juli 2026
Antwoord van Hays Travel - Cramlington
We always strive to give the best service and are so glad you received just that. Thank you for taking the time to leave a review
Thanks Macey :)
Cunard 2027 Here WeCome ! Friendly and caring and patient
Friendly and caring and patient
5 juli 2026
Antwoord van Hays Travel - Cramlington
Thank you for your kind words!
Thanks Amelia :)
A very friendly office in Cramlington
A very friendly office in Cramlington.
You are remembered as a frequent customer.
All necessary adaptions and assistance are also remembered. Advice and information of the booking chosen given.
Excellent service and very friendly and informative staff.
29 juni 2026
Antwoord van Hays Travel - Cramlington
Thank you so much for your lovely review, we love our repeat customers, see you again soon!
Thanks Lisa :)
Antwoord van Hays Travel - Cramlington
Pauline,
Thank you for taking the time to leave this lovely review. We are so pleased to hear you received friendly and efficient service. ^Richey
Antwoord van Hays Travel - Cramlington
J L,
Thank you for your wonderful feedback! We are so pleased to hear that our Macey was very helpful and provided good advice. ^Richey
Antwoord van Hays Travel - Cramlington
Mr Michael Dunwoody,
Thank you for your wonderful feedback! We are so pleased to hear that Macey was friendly and helpful in getting your holiday booked. ^Richey
Been booking with hays for many years
Been booking with hays for many years, as always top notch service with Lisa holiday sorted 👌 great price and flight times. All the staff are brilliant, wouldn't want to go anywhere else, thanks again hays, as Tina says you're simply the best ❤️
1 juli 2026
Antwoord van Hays Travel - Cramlington
Thank You so much for your kind words, we always appreciate our loyal customers
Thanks Lisa :)
Antwoord van Hays Travel - Cramlington
Thank you so much for taking the time to leave a lovely review, we appreciate your kind words,
Thanks Macey :)
very pleasant and helpful
30 juni 2026
Antwoord van Hays Travel - Cramlington
Thank you for your wonderful review! We are so pleased to hear that our team provided such polite, efficient, and knowledgeable service. We truly appreciate your kind words.
Bridget :)
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.