For many years we've booked through the internet but this time went to the Travel agent and I'm so glad we did. I felt more confident booking with your staff the lady who served us was brilliant she a... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Excellent knowledge and support choosing a last minute get away from Anna. Happy to listen and make searches as we narrowed options down. Provided further advise on ticket collection, seat booking an... Toon meer
Bedrijf heeft geantwoord
We spotted a short break deal whilst booking our summer holiday. One phone call and we received all the relevant information from Anna. A quick and easy process over the phone, holiday booked. Excelle... Toon meer
Bedrijf heeft geantwoord
Sat with a lovely young lady Jessie, she was so helpful, nothing was to much trouble even though we kept her busy with our questions. She was polite, with a very good attitude and very friendly,she... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
35 West Mall Upper Level Crystal Peaks, S20 7PN, Sheffield, Verenigd Koninkrijk
- 01144075198
5,0
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Helpful advice
Jessie guided us through the booking procedure offering friendly, knowledgeable advice. Excellent service
19 augustus 2026
Antwoord van Hays Travel - Crystal Peaks
Thank you so much for your lovely review! It was all my pleasure :)
Jessie
Back to Travel agent
For many years we've booked through the internet but this time went to the Travel agent and I'm so glad we did. I felt more confident booking with your staff the lady who served us was brilliant she answered our question and left us feeling quite at ease with our holiday.
12 augustus 2026
Antwoord van Hays Travel - Crystal Peaks
Thank you so much for giving us a try. We look forward to booking you many more holidays. Michelle
As usual Hays Travel came up trumps
As usual Hays Travel came up trumps, Abigail was excellent, I got the holiday I wanted at the right price, Abigail explained the holiday to me in great detail and she was impressed by the holiday I had chosen.
20 augustus 2026
Antwoord van Hays Travel - Crystal Peaks
Graham Morris,
Thank you for your wonderful review! We are so pleased to hear that you received excellent service and got the holiday you wanted at the right price. We appreciate your kind words!
Abi
Excellent knowledge and support…
Excellent knowledge and support choosing a last minute get away from Anna. Happy to listen and make searches as we narrowed options down. Provided further advise on ticket collection, seat booking and currency also provided. Really enjoyable experience.
17 augustus 2026
Antwoord van Hays Travel - Crystal Peaks
Deborah Snook,
Thank you for your wonderful feedback! We are so pleased to hear that you had such an enjoyable experience and that I was able to assist you with your last-minute getaway.
Kind Regards
Anna
Always good service
Always good service from David and Rihanna and Louise at Hays travel Crystal Peaks
16 augustus 2026
Antwoord van Hays Travel - Crystal Peaks
That's lovely to hear, thank you so much. David
We was seen by David and as usual we…
We was seen by David and as usual we got a very good response from him.We went through several options till we found the right one for us.Well done David and Hays.
18 augustus 2026
Antwoord van Hays Travel - Crystal Peaks
Thank you so much, always a pleasure. David
No waiting to be served
No waiting to be served. Efficient friendly agent Annalie. Matched prices we had found. All booked with relevant paperwork very quickly.
18 augustus 2026
Antwoord van Hays Travel - Crystal Peaks
Thanks for the lovely feedback, Glad we were able to help and get you booked. Annalie.
Very helpful and informative young lady…
Very helpful and informative young lady who made you feel you were talking to a friend.
17 augustus 2026
Antwoord van Hays Travel - Crystal Peaks
Thank you so much for your lovely words. Abi
all o k
all work done for you, knowing everything isstraight forward no need to worry about anything, very proffesional and friendly staff
12 augustus 2026
Antwoord van Hays Travel - Crystal Peaks
Thank you so much for the lovely review. We love having the opportunity to take care of everything for you. Thanks for booking with us. Dave.
Jo was amazing she is so knowledgeable…
Jo was amazing she is so knowledgeable and tailored my holiday to exactly what I was looking for
16 augustus 2026
Antwoord van Hays Travel - Crystal Peaks
Ingrid,
Thank you so much for your fantastic 5-star review! I really appreciate your kind words.
Kind Regards
Jo
Hays Travel
Being 80 year old cant get out much…
Being 80 year old cant get out much made inquire and was qoted £806.Tried to get through to office next two days on phone very busy.
Next day only time been able to get in shop.Finished up paying£960 each.No problem with staff brilliant.just improve
Phone service holiday made expensive
8 augustus 2026
Antwoord van Hays Travel - Crystal Peaks
Hi Ronald, thank you for your review. We apologise for the difficulties you experienced trying to reach us via our phone lines, however, we are glad we could get the holiday booked for you. Thanks, Natalia
Cathy went above and beyond as…
Cathy went above and beyond as always,would recommend for all your travel requirements
15 augustus 2026
Antwoord van Hays Travel - Crystal Peaks
Hi Neil, thank you for your lovely review! It really does mean a lot. Please contact me if there's anything else I can help with. Thanks, Cathy
Nothing was too much trouble for…
Nothing was too much trouble for Jessie, even though we didn't get into the shop until nearly closing.
13 augustus 2026
Antwoord van Hays Travel - Crystal Peaks
I am so glad i could help, if you need anything please let us know - Jessie
Amazing customer service
Amazing customer service from start to end also managed to price match the holiday I had found online
13 augustus 2026
Antwoord van Hays Travel - Crystal Peaks
Thankyou for your lovely review, we are pleased to hear you had a good experience!
Antwoord van Hays Travel - Crystal Peaks
What a lovely thing to say, thankyou! - Millie
Antwoord van Hays Travel - Crystal Peaks
Christine Wilcox,
Thank you for your wonderful feedback! We are so pleased to hear that you found our staff to be helpful and that the booking process was easy for you.
Kind Regards
Hays Travel Crystal Peaks
Sat with a lovely young lady Jessie
Sat with a lovely young lady Jessie, she was so helpful, nothing was to much trouble even though we kept her busy with our questions.
She was polite, with a very good attitude and very friendly,she really made the experience pleasurable.
Would highly recommend her to family and friends.
12 augustus 2026
Antwoord van Hays Travel - Crystal Peaks
Julie,
Thank you for your wonderful feedback! We are so pleased to hear that our colleague made your experience so pleasurable and that you would highly recommend them.
Kind Regards
Hays Travel Crystal Peaks
Short notice break
We spotted a short break deal whilst booking our summer holiday. One phone call and we received all the relevant information from Anna. A quick and easy process over the phone, holiday booked. Excellent service again from the Crystal Peaks branch and Anna especially.
11 augustus 2026
Antwoord van Hays Travel - Crystal Peaks
Paul Watts,
Thank you for your wonderful review! It's fantastic to hear that booking your holiday was a quick and easy process, and that you received excellent service. We truly appreciate your kind words.
Kind Regards
Hays Travel
Kathy was an absolute gem helping me…
Kathy was an absolute gem helping me choose and book a holiday, so patient and very informative, really appreciated her help
11 augustus 2026
Antwoord van Hays Travel - Crystal Peaks
Mrs Barbara Kacak,
Thank you for your wonderful feedback! Always a pleasure to book your holidays.
Kind Regards
Cathy
Hays Travel
Helpful and pleasant staff
Lengthy and very helpful service by Jessie to find our holiday requirements with a pleasant manner throughout
10 augustus 2026
Antwoord van Hays Travel - Crystal Peaks
Frances Calpin,
Thank you for your wonderful 5-star review! We are so pleased to hear that our team member provided lengthy and very helpful service with a pleasant manner throughout, finding your holiday requirements.
Kind Regards
Hays Travel
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.