Cameron was fantastic he saved our cruise. Due to a mishap on the way to the airport we missed our flight for the cruise. Explained what had happened to Cameron and then he weaved the Hays magic. With... Toon meer
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Big birthday cruise. Danielle was so helpful when we were looking to make a booking for a future cruise explaining everything that was on offer. We got a great price and a brilliant cruise can't wait... Toon meer
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We are so impressed with Owen our travel agent, he went above and beyond to help us plan our trip to America. Nothing was too much trouble & he was so accommodating, helpful & informative througho... Toon meer
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As always the staff at Hays travel are helpful, polite and have great knowledge which makes booking with them a pleasure. Today Sam not only helped book our next trip she also gave some very useful in... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
40 High Row, DL3 7QW, Darlington, Verenigd Koninkrijk
- 01325 609021
4,9
Uitstekend
2K reviews
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Sam was brilliant
Sam was brilliant. She helped us get the best out of our budget and choices of locations.
17 augustus 2026
Antwoord van Hays Travel - Darlington
Thankyou for this review! I will make sure this gets passed over to Sam:)
Antwoord van Hays Travel - Darlington
Thankyou for the lovely review!
Never used a Travel company before
Never used a Travel company before. Service & contact / communication was excellent. Took all the worry out of trying to organise a multi island stay with transfers & ferries.
Would recommend using Hays again.
15 augustus 2026
Antwoord van Hays Travel - Darlington
Thank you for your wonderful feedback! We are delighted to hear that our service and communication made your multi-island stay stress-free. We truly appreciate your kind words and recommendation.
The Lady that dealt with my booking was…
The Lady that dealt with my booking was very pleasant and helpful. It was much appreciated
16 augustus 2026
Antwoord van Hays Travel - Darlington
Thank you for taking the time to leave us a review and for your lovely comments!! They are much appreciated :)
Owen
Sophie was helpful in every thing we…
Sophie was helpful in every thing we asked her to look for and found exactly what we wanted
15 augustus 2026
Antwoord van Hays Travel - Darlington
Thank you for your lovely comments i will make sure they are passed on to Sophie
Amazing customer service
Cameron was fantastic he saved our cruise. Due to a mishap on the way to the airport we missed our flight for the cruise. Explained what had happened to Cameron and then he weaved the Hays magic. Within an hour he had liased with the cruise company and secured flights for us to join the cruise at one of the ports of call. Absolutely fantastic customer service.
14 augustus 2026
Antwoord van Hays Travel - Darlington
Thank you for the feedback, glad I could help! I hope the rest of the holiday goes amazing
Great service in store with Cameron
Great service in store with Cameron, very helpful from answering a query online to booking our trip & a few extras. Very impressed.
13 augustus 2026
Antwoord van Hays Travel - Darlington
Thank you for the lovely feedback, I hope you have a lovely time!
Dropped in about a query. Booked there & then
Went in to enquire about Rome. Amy listened to where we wanted to fly from & where to stay. She looked into the types of hotels available, gave us 3 choices pricing each & we booked there & then. Fab efficient service. Thank you
10 augustus 2026
Antwoord van Hays Travel - Darlington
Thank you so much for your kind feed back :) We are so happy to hear you got booked up for Rome. Look forward to seeing you in the future. Thanks! :)
Friendly helpful staff
Friendly helpful staff. Really go the extra mile to make sure you get a good holiday for a great price
28 juli 2026
Antwoord van Hays Travel - Darlington
Thank you for the amazing feedback!
Antwoord van Hays Travel - Darlington
thankyou for the lovely review! Team Darlington Centre
Very pleasant staff
Very pleasant staff , Sophie looked into our needs and we very happy with the experience always good
10 augustus 2026
Antwoord van Hays Travel - Darlington
Thankyou for taking the time to leave Sophie a review! We appreciate your feedback! Thanks, Team Darlington
Antwoord van Hays Travel - Darlington
Thankyou for taking the time to leave a review! Team Darlington Centre
Big birthday cruise
Big birthday cruise. Danielle was so helpful when we were looking to make a booking for a future cruise explaining everything that was on offer. We got a great price and a brilliant cruise can't wait.
The staff always greet you with a smile 😃 excellent customer service 👏
11 augustus 2026
Antwoord van Hays Travel - Darlington
Thank you so much for your lovely feedback :D It was an absolute pleasure to book your cruise, What a fab way to celebrate a special birthday. Look forward to seeing you in the future
Thanks Dannielle :) X
Always had a great experience
Always had a great experience, amazing as they show us where we are and help with planning on what we’d like to see and best ways to do this -recommend 100%
9 augustus 2026
Antwoord van Hays Travel - Darlington
Thankyou so much for taking the time to leave such a lovely review! It was a pleasure to get you booked! Thanks, Kirsten & Team Darlington
Walked in with an idea where we wanted…
Walked in with an idea where we wanted to go. Your team member pulled it out of the hat. Excellent service and fast.
10 augustus 2026
Antwoord van Hays Travel - Darlington
Thankyou for leaving these lovely comments, it is much appreciated!
Always use hays travel…Owen listened to…
Always use hays travel…Owen listened to what we wanted and found exactly what we needed…probably better than our expectations…would definitely recommend
3 augustus 2026
Antwoord van Hays Travel - Darlington
Thankyou for leaving these lovely comments, I will make sure these get passed over to Owen :)
Realy helpfull kirsten was great
9 augustus 2026
Antwoord van Hays Travel - Darlington
Thankyou for taking the time to leave such a lovely review!
Lots of effort put in by Kirsten to…
Lots of effort put in by Kirsten to find the right holiday for us and was successful
7 augustus 2026
Antwoord van Hays Travel - Darlington
Thankyou so much for taking the time to leave such a lovely review. It was a pleasure getting you booked up again! Thanks, Kirsten & Team Darlington
Sam made us feel at ease and she…
Sam made us feel at ease and she listened to everything we wanted. We came away with a better holiday than we could have hoped for.
7 augustus 2026
Antwoord van Hays Travel - Darlington
Thank you for the lovely feedback!
I always get the best from the staff.
I always get the best from the staff.
I have been going to Hays Travel for many years now
as I fly to the USA all the time.
THEY DO A GOOD JOB.
7 augustus 2026
Antwoord van Hays Travel - Darlington
Thank you for the amazing feedback and hope to see you again!
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