Hays Travel - Donna Payne Reviews 

Donna is always very helpful

Donna was great and managed to secure a great price for us

Donna was very professional got us the holiday we had asked for totally professional service from start to finish wouldn't think twice about booking with Donna again

Donna got back to me straight away with dates, prices, accommodation and choices of payment plans. This made my booking completely hassle free. Plus, Donna has been there to answer any questions I’ve had. Feels like a very personal service, which I love, because Customer Service is very important to me.

Made booking a holiday easy in a fast and professional manner, would definitely recommend to family and friends

We have used Donna when previously booking holiday, she is always extremely helpful, knowledgeable, and because we have used booked holidays from her in the past she understands our requirements, and leads us accordingly.

We had an excellent service from Donna from Hayes Travel.
One phone call and everything done and explained fully to us. Followed up by email confirmation of all the arrangements for our holiday.

Donna was very helpful and got our holiday sorted with ease

Donna is amazing. We have booked so many holidays and cruises with her. Above and beyond every time.

Donna Payne was exceptional from start to finish. Nothing being of too much trouble.
She is an asset to Hays Travel. Would highly recommend!
Thank you for all your help, patience and support in finding us our dream holiday.

Donna checked everything we wanted and asked for sent us different options then sent us everything over to check we were happy before she booked definitely the best person to book with

Donna as always goes above and beyond. Nothing is a problem

Donna is first class responds quickly and goes above and beyond always go to her first before anywhere else.

First class service as always!

Great communication

Clear prompt communication.
Donna is extremely efficient.
All requests booked and completed promptly. Very knowledgeable and helpful.

Excellent service as always from Donna

Stress free from booking to returning from your amazing trip, Donna is always working for you and you will not find a more helpful excellent travel agent.

Donna is highly knowledgeable and professional in her field. She provided excellent guidance and was extremely patient while I considered my options. Her expert suggestions, attention to detail, and competitive pricing made the whole experience smooth and enjoyable. I would highly recommend Donna and would not hesitate to use her services again.

I have used Donna for a number of years now and would never use anyone else . She is simply the best