Led us through our holiday derails really well. They did not have a book on the holiday however we managedto get one from our local shop als9 a hayes travel.
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I was undecided about where to go and changed my mind a few times….I initially dealt with Gavin but also spoke to Hope and then finally booked with the help of Megan and another staff member..so sor... Toon meer
Bedrijf heeft geantwoord
Knowledgeable and competent agent who understood precisely what I wanted and completed the transaction rapidly, including issue of the boarding pass. Cheerful and no attempt to pressurise me in any... Toon meer
Bedrijf heeft geantwoord
The Dorchester Team have been very patient with us whilst we changed our minds several times from our initial enquiry. Hope has helped us come up with new ideas/destinations and always wanted to... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
26 South Street, DT1 1BY, Dorchester, Verenigd Koninkrijk
- 01305 266061
4,9
Uitstekend
689 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Nothing is to much trouble.
Nothing is to much trouble.
The team at the Hays store in Dorchester is always friendly & helpful. We have booked many holidays & short trips with them.
Highly recommend Gavin & the team
5 maart 2026
Antwoord van Hays Travel - Dorchester
Good afternoon Georgina, Thank you so much for your lovely review :)
Took away my angst!
A booking that I was trying to make on my laptop proved very difficult to me, but Hays researched the possibilities and booked it for me. Wonderful!
2 maart 2026
Antwoord van Hays Travel - Dorchester
Hi, thank you for this lovely review. I am glad i could get everything sorted for you :)
Very helpful
Just booked a cruise with Shannon and she was very friendly and helpful as it was our first cruise she gave us lots of information.
28 februari 2026
Antwoord van Hays Travel - Dorchester
Good Afternoon Deborah, Thank you so much for your lovely review, it was a pleasure booking your Cruise for you! - Shannon :)
Antwoord van Hays Travel - Dorchester
Hi Steve, thank you for this lovely review. I am glad i could get everything sorted for you. :)
Everything was explained in full detail…
Everything was explained in full detail and Shannon was so helpful
26 februari 2026
Antwoord van Hays Travel - Dorchester
Good afternoon Kevin, Thank you so much for your lovely review it was a pleasure booking your holiday :) - Shannon
Eleanor from the the moment we walked…
Eleanor from the the moment we walked through the door was friendly, professional, informative and went through options to meet our requests. Printed of 3 options for us to think about. NOW BOOKED
25 februari 2026
Antwoord van Hays Travel - Dorchester
Hi Nikki, thank you for this lovely review. I am glad i could get your cruise sorted for you! :)
Prefer to deal with same faces all the…
Prefer to deal with same faces all the time and face to face to get the personal touch. Also hate apps .
24 februari 2026
Antwoord van Hays Travel - Dorchester
Hi Sheila, thank you for this lovely review. I am glad i could get everything sorted for you. :)
Very professional and friendly!
I went into the Dorchester Branch to find a holiday in Spain. I had some stipulations regarding departure airport, holiday area, length of stay, etc. Megan, who helped me was extremely attentive and very friendly.
We looked at various hotels and she advised on the relative merits of each. I booked and paid for our holiday there and then. I was very impressed with the professional but friendly approach.
22 februari 2026
Antwoord van Hays Travel - Dorchester
Good afternoon , Thank you so much for your lovely review , It was a pleasure booking your holiday :)
Very friendly and extremely helpful…
Very friendly and extremely helpful nothing was to much trouble
22 februari 2026
Antwoord van Hays Travel - Dorchester
Thank you again for such a lovely review :) , It was a pleasure booking your holiday for you - Shannon :)
We love the way the staff recognise us…
We love the way the staff recognise us when we pop in, and nothing is too much trouble, thank you Georgia.
21 februari 2026
Antwoord van Hays Travel - Dorchester
Hi Tim, thank you for this lovely review. I am glad i could get everything sorted for you! :)
Georgia was very helpful
Georgia was very helpful, quick with the booking. Very happy.
21 februari 2026
Antwoord van Hays Travel - Dorchester
Hi Ruth, thank you for this lovely review. I am glad i could help :)
Wouldn't go anywhere else
Wouldn't go anywhere else, consistent high level of knowledge coupled with exemplary customer service skills.
7 februari 2026
Antwoord van Hays Travel - Dorchester
Hi Morag, thank you for this lovely review. I am glad i could help you! :)
Dorchester staff are fabulous!
We going the staff in Hays Dorchester, extremely knowledgeable, polite & helpful. They supported us well with all subsequent questions.
12 februari 2026
Antwoord van Hays Travel - Dorchester
Hi Sarah, thank you for this lovely review. I am glad we could get everything sorted for you! :)
Travel Insurance
I am so happy that Hays Travel were able to take out my Travel Insurance for me.
18 februari 2026
Antwoord van Hays Travel - Dorchester
Hi Kenneth, thank you for this lovely review. I am glad i could get your insurance sorted for you :)-Eleanor
Rhodes Holiday
The staff at Hays travel are as usual very professional and knowledgeable at Dorchester.I still have more to do with travel card etc but everything is going smoothly.To all at Hays thank you very much.
10 februari 2026
Very knowledgeable and helpful.
8 februari 2026
Travel agent was so helpful and patient
Your travel agent was so helpful and patient with us. She went out of her way to make sure we have booked the best holiday for us.
15 februari 2026
Antwoord van Hays Travel - Dorchester
Good evening Bob, Thank you so much for your lovely review :)
Very welcoming and polite .
Very welcoming and polite ,friendly atmosphere quite happy to listen and meet your needs.
6 februari 2026
Sunshine days
Excellent service, the staff were knowledgeable and found us a great holiday
1 februari 2026
Antwoord van Hays Travel - Dorchester
Hi Shirley, thank you for this lovely review! I am glad i could get everything sorted for you :)
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.