Hays Travel - Downham Market Reviews 

Always a pleasure to book a holiday at Hays. They do everything for us from booking the holiday to the car park. Nothing too much trouble.

We always travel with hays because we have exceptional service from Gemma in downhamarket
All the staff there are very special

Millie was really helpful and provided all the information we needed to choose the ideal holiday. Patient and friendly.

It would have been easier if your shop in Downham accepted contactless payments though. Maybe next time 🤞😁.

Excellent service

Emily at Hays Downham Market was very helpful.

We were dealt with by Millie who was very professional and made us very relaxed

Emily was knowledgeable and efficient on helping us to book our holiday. We returned to this branch as our last experience was also very positive. She is polite and helpful credit to your company.

Very welcoming, discussed where we were potentially looking to go and found hotel we had already looked at online x

It was great booking our holiday again with Hays have always had a brilliant holiday with them and they do look after you with everything

Gemma was so helpful and found out all the information I needed

I usually book my holiday independently but as I am travelling alone for the first time I wanted a bit more support. I first went in and spoke with Cheryl who tailored my needs and found me three options. I went home and did a bit more research and decided on one, then rang and spoke to Emily who booked it all for me, both ladies were very pleasant and helpful and informative. The whole process was easy and has left me feeling comfortable about travelling alone.

Cheryl and Emily were both fantastic in making our holiday booking and requirements pleasurable and explained everything in detail. We would highly recommend. Thank you again to Cheryl and Emily

Gemma is so helpful and has always taken the time to find me my perfect holiday

Gemma was very helpful and friendly. She answered all our questions about crushing as it was going to be our first time and didn’t hesitate to give us the time we needed.

Friendly and helpfull staff always got a smile on their faces .

Millie at Downham office was very helpful and patient, finding us options to choose from.

Cheryl are Downham market was a pleasure to deal with. We didn't really know what we wanted, but did know what we didn't!
She was lovely took all our details and showed us a few options. We couldn't decide so she e mailed them through. We went and booked with her the following morning. A real pleasure to deal with someone so customer focused and who listened.

Just the most helpful staff. Second holiday booked with this team and service amazing as always.
We needed to make a change the next day, and it was done? We are so grateful! Thank you so much!

Have dealt with Cheryl several times now and always receive a friendly, efficient and personalised service! The only agent I deal with, if I don’t use Hays/Cheryl i organise my trips independently