Hays Travel - Eastbourne Reviews 

Tania had V Good communication skills , friendliness, patience and knowledge .
But I must add that the chairs the client uses to sit during booking are v v uncomfortable! Booking is always time consuming and chairs are important!

Tina was amazing. She was knowledgeable, understanding and patient. She took the stress out of booking. The cost was slightly more than if we had booked independently but booking with Tina at Hays has given us full protection and someone to help us if things don’t go according to plan. We would 100% go to Hays again. Thank you Tina.

As always, Amanda was able to find exactly what I needed and came up with a great bespoke package holiday. I always buy my holidays at Hays Eastbourne.

Very friendly and professional, good and knowledgeable advice from the Eastbourne team, Amanda was very helpful and efficient.

We had two meetings with Tina at Eastbourne. My original enquiry about our trip was with Debbie, but she wasn’t in. Tina was so thorough and explained every detail. We were so impressed. She did most of the booking that day, but we hadn’t brought our passports along so came back the next day to finalise details and I wanted to change the Hotel booking in New York. Nothing was too much trouble for her. We can’t praise her enough for her help which to us was quite a complicated booking. Well done Tina, you’re a star! Sue & John Johnston. I hope this review reaches Hays Travel at Eastbourne

Helpful staff trying to provide a good competitive price, and whilst still making money for the company. The service makes us always refer back to Hays after we make a location decision even if the price only matches the online price.
Quality service is invaluable.

Prompt and 'interested' attention. Picked up exactly what we wanted straight away

took time to find right holiday for me
tania

Absolutely fantastic service.
We spoke with Amanda who was able to arrange our perfect holiday for a brilliant price.
Amanda was knowledgeable, kind, understanding of our needs and genuinely lovely.

I came into your travel agents in Eastbourne and sat down with Emily, she was so helpful and looking up different options for me and found my perfect flight for me. She arranged for the assistance I need at the airports and is going to arrange my seat for me. Very helpful and lovely. Will definitely arrange my next flight with her. Thank you.

All the staff here are excellent! We have booked a last minute holiday after 3 months of changing destination,, dates and type of accommodation! Throughout Lola has been quick to respond to all our queries and very patient with our dillydallying.
Declan completed our booking quickly and efficiently answering all our last minute concerns.
A big thanks to Lisa also, who welcomed us as old friends having served us well for over 10 years .Would highly recommend

Very helpful staff , interested in what we wanted from a holiday . Efficient in booking everything.

Was absolutely lovely booking our holiday in hays travel agents, so helpful and very friendly. Went above and beyond to meet our needs and everything explained clearly. Thank you

Emily was very efficient and found a nice hotel in our preferred location. All the paperwork was given to us and we were informed that our holiday voucher was ready to pick up. We have booked through Hayes’s for several years now at Eastbourne and always satisfied.

Emily was very professional, very informative and helpful guiding me to the best choices. She was very patient, took her time and was very personable.
The office was very clean and tidy with welcome air conditioning. Have used the office several times and always had first class service.

We have dealt with Hayes Travel for some years and have been delighted with the excellent Service. I was there yesterday to do my holiday Insurance in Eastbourne.I met one of your Staff called Emily who was delightful, so kind and polite and very efficient. I struggled a little with the phone and she was a huge help, I was so grateful, a very good experience!

Staffs are helpful polite patience and time understanding over all very professional good asset to the company.. Good day to you all ..

I had seen a deal online and emailed details across asking for a quote from Hays.
In the end, all six of us going on the cruise went into the branch to ask questions and book. Declan was very patient and helpful and we got the holiday we wanted at a good price.