Hays Travel - Eastleigh Reviews 

626
TrustScore 5 uit 5

4,9

21 High Street, SO50 5LF Eastleigh, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Always a pleasure dealing with staff at Eastleigh. They are all so helpful and patient especially Linda who makes sure we have every detail taken care of.

Beoordeeld met 5 van de 5 sterren

I want to give a massive shout out to Sienna for helping us get a holiday finally booked! Me and my wife have spent about a month trying to find and tick all the boxes for a relaxing holiday. We decid... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Hello Hayes It’s always a pleasure to phone Hayes Travel in Eastleigh and talk to the Happy staff , who listen to exactly what I am wanting and given me all their time . Again I have booked an... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The staff at the Eastleigh branch are always kowledgeable and efficient. It only took 90 minutes to advise and book 2 cruises and deal with a query on a 3rd (already booked) cruise holiday.... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Reisbureau
  2. Cruiseorganisator
  3. Cruisereisbureau
  4. Culturele rondleidingen
  5. Geldwisselkantoor
  6. Reiszoekmachine

Geschreven door het bedrijf

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contactgegevens

  • 21 High Street, SO50 5LF, Eastleigh, Verenigd Koninkrijk

  • 023 8061 8415

4,9

Uitstekend

TrustScore 5 uit 5

626 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(626)

125.952 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Helpfully advice and quick booking…

Helpfully advice and quick booking confirmation

25 augustus 2026
Logo Hays Travel - Eastleigh

Antwoord van Hays Travel - Eastleigh

Thank you for you kind words, I will make sure these are passed on to Emma. We hope you have an amazing cruise.

Beoordeeld met 5 van de 5 sterren

A 2027 cruise booking

A great level of service from Linda and all the team who explained and made sure all our questions were answered when booking our 2027 cruise. Making sure everyone in our group booking was happy. Thank you all

21 augustus 2026
Beoordeeld met 5 van de 5 sterren

All done with a smile...nicely relaxed…

All done with a smile...nicely relaxed & details & questions fully explained 🌹

21 augustus 2026
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Antwoord van Hays Travel - Eastleigh

Thank you for your kind reply. So pleased booking was so easy. We hope you have an amazing time. :-)

Beoordeeld met 5 van de 5 sterren

Great service from Sinead in Eastleigh…

Great service from Sinead in Eastleigh branch, always going above and beyond to find the perfect holiday. We will definitely be booking with Hays again

19 augustus 2026
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Antwoord van Hays Travel - Eastleigh

Hi Kath, thank you for your wonderful feedback! We are so pleased to hear that Sinead went above and beyond to assist you in finding the perfect holiday. We truly appreciate your kind words. Kind regards, Hays Travel Eastleigh

Beoordeeld met 5 van de 5 sterren

Sinead was friendly

Sinead was friendly , helpful and knowledgeable and we are very pleased with our booking , we can highly recommend hays and Sinead , thank you !

19 augustus 2026
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Antwoord van Hays Travel - Eastleigh

Hi Vanessa, thank you for your wonderful feedback! We are so pleased to hear that Sinead was able to assist you in finding the perfect holiday. She is on holiday at the moment but we will be sure to pass these kind words onto her. Kind Regards, Hays Travel Eastleigh

Beoordeeld met 5 van de 5 sterren

Staff very helpful and very…

Staff very helpful and very friendly.very informative and could not ask fr more.The service was excellent.

18 augustus 2026
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Antwoord van Hays Travel - Eastleigh

Thank you so much for your wonderful feedback! We are so pleased to hear that our team provided you with excellent service. We truly appreciate your kind words.

Beoordeeld met 5 van de 5 sterren

A Happy Hayes Customer

Hello Hayes
It’s always a pleasure to phone Hayes Travel in Eastleigh and talk to the Happy staff , who listen to exactly what I am wanting and given me all their time .
Again I have booked another cruise for 2027 with the very helpful Sienna ,and as always I received all the Confirmation in the post and by Email . Thankyou Hayes
Mo

8 augustus 2026
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Antwoord van Hays Travel - Eastleigh

Thank you for your wonderful feedback! We are so pleased to hear you are happy with the service. We truly appreciate your loyalty and are delighted you've booked another cruise with us.

Beoordeeld met 5 van de 5 sterren

Excellent all around

I want to give a massive shout out to Sienna for helping us get a holiday finally booked! Me and my wife have spent about a month trying to find and tick all the boxes for a relaxing holiday. We decided to pop into Hays to see if they can help and 2 hours later we had it all booked. Sienna worked hard to find something that really accommodated our needs and importantly our budget. We're now flying to Crete next year in a lovely little hotel and can't wait for our trip. Massive thank you for Sienna for helping us get over the line with no pressure!

9 augustus 2026
Logo Hays Travel - Eastleigh

Antwoord van Hays Travel - Eastleigh

Thank you so much for such a lovely review! I'm so glad to hear that you are looking forward to it and that we found something so perfect, especially after your month-long search. It was lovely meeting you both! We all hope you have an amazing time!

Beoordeeld met 5 van de 5 sterren
Logo Hays Travel - Eastleigh

Antwoord van Hays Travel - Eastleigh

Hi Malcolm, thank you for taking the time to share your positive experience with us. Sienna isn't in today but we will be sure to pass these kind words onto her. Kind Regards, Hays Travel Eastleigh

Beoordeeld met 5 van de 5 sterren

Holiday

Very helpful and got us exactly what we needed

4 augustus 2026
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Antwoord van Hays Travel - Eastleigh

Hi Lee, Thank you for your fantastic 5-star review! I am pleased to hear that I was able to assist you and provide exactly what you needed. I hope to see you all at some point in the future. Kind regards, Lewis

Beoordeeld met 5 van de 5 sterren

The staff in Eastleigh are all happy…

The staff in Eastleigh are all happy and welcoming.
We were talked through the insurance details before purchase and our requests were all dealt with promptly.
While in the store our travel documents were printed and we were also able to purchase Euros.

1 augustus 2026
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Antwoord van Hays Travel - Eastleigh

Always a pleasure to see you in store and we hope you have a wonderful cruise. Sienna.

Beoordeeld met 3 van de 5 sterren

Good service but cannot use all the…

Good service but cannot use all the facilities on the Jet2 app as have to go back to Hays. Price went up yet the price on the Jet2 website stayed the same. For the saving it is better to book direct.

6 augustus 2026
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Antwoord van Hays Travel - Eastleigh

Thank you for your comments, i am sorry that the price changed instore and this was reflected in the final costing to you. The Jet2 App can still be accessed by yourself and we will manage the booking for you in store and complete all the required actions to ensure your booking is looked after smoothly.

Beoordeeld met 5 van de 5 sterren

Siobhan was very helpful nothing was…

Siobhan was very helpful nothing was too much trouble for her when sorting a holiday for us we have used Hays several time and always found then helpful

5 augustus 2026
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Antwoord van Hays Travel - Eastleigh

Hi David, thank you for your wonderful feedback! We are so pleased to hear that Sinead was very helpful and that nothing was too much trouble when sorting your holiday. We appreciate your continued loyalty. I will be sure to pass these kind words onto her. Warm regards, Hays Travel Eastleigh.

Beoordeeld met 5 van de 5 sterren

Excellent service and very helpful

Excellent staff great from start to finish

26 juli 2026
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Antwoord van Hays Travel - Eastleigh

Thank you so much for your wonderful 5-star review! We are so pleased to hear that we provided excellent service from start to finish. I'll pass these kind words onto my colleague Sinead. Kind Regards, Hays Travel Eastleigh.

Beoordeeld met 5 van de 5 sterren

We always have great and friendly…

We always have great and friendly service from hays Eastleigh.
Thanks to Matt and all the They are a
Credit to the company.

29 juli 2026
Logo Hays Travel - Eastleigh

Antwoord van Hays Travel - Eastleigh

Thank you for your wonderful review! We are so pleased to hear that you consistently receive great and friendly service from our team and we look forward to continuing to help in the future.

Beoordeeld met 5 van de 5 sterren

Brilliant service thanks

Sinead was helpful, efficient and found us just what we were looking for. Brilliant service. Hays staff are always lovely to deal with

26 juli 2026
Logo Hays Travel - Eastleigh

Antwoord van Hays Travel - Eastleigh

Thank you for your fantastic review. It was a pleasure to find and book your holiday together :)

Beoordeeld met 5 van de 5 sterren

Excellent Service

The staff at the Eastleigh branch are always kowledgeable and efficient. It only took 90 minutes to advise and book 2 cruises and deal with a query on a 3rd (already booked) cruise holiday.

I always use Hays even though I could book direct as I prefer face to face interaction over impersonal websites.

27 juli 2026
Logo Hays Travel - Eastleigh

Antwoord van Hays Travel - Eastleigh

Thank you for your wonderful review! We are so pleased to hear that our team are knowledgeable and efficient in helping you with your cruise bookings and we truly appreciate your loyalty.

Beoordeeld met 5 van de 5 sterren

Great customer service and excellent…

Great customer service and excellent helpful team there at Eastleigh branch

28 juli 2026
Logo Hays Travel - Eastleigh

Antwoord van Hays Travel - Eastleigh

Thank you for taking the time to leave a great review. We are delighted to hear you had a positive experience with our team :)

Beoordeeld met 5 van de 5 sterren

Great service,queries sorted.

Great service,queries sorted.
I had a problem with a recent cruise booking when information sent to me from P and O cruises was out of date and causing me some stress.Linda was able to sort this out for me immediately.
I find that by using a travel agent for my holidays is so convenient, they have the job of sorting out the problems that occur.I was also able to book another cruise for next year and I know that Hays will give me all the info needed plus supply any hard copies,boarding passes, currency etc.Thank you Linda.

24 juli 2026
Logo Hays Travel - Eastleigh

Antwoord van Hays Travel - Eastleigh

Thank you for your lovely review! Linda isn't in today, but we will make sure this gets passed on. We are so pleased to hear that Linda was such a big help. We look forward to arranging your next holiday with us and hope you have a lovely time away!

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