Tried to book online with jet 2 but payment would not go through so contacted Hays. Sorted the holiday out and all booked and paid within a couple of hours - perfect. Have to mention trainee Erin w... Toon meer
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Lees wat reviewers zeggen
The whole service from start to finish was very professional and all the staff are so helpful and friendly which made booking our trip so easy. Aimee was a star offering different options and she mana... Toon meer
Bedrijf heeft geantwoord
We just popped into the Elgin branch as we had half an hour to spare and we’re thinking of booking a cruise for our honeymoon. Left details of what we were thinking about and within half an hour Lea... Toon meer
Bedrijf heeft geantwoord
Ammie was very patient, she listened to our requested & she went the extra mile & looked up transport links for the area we would be staying at. We are happy with our holiday booking.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
142 High St, IV30 1BD, Elgin, Verenigd Koninkrijk
- 01343320008
4,9
Uitstekend
509 reviews
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Allways helpfull
10 juni 2026
Antwoord van Hays Travel - Elgin
Thank you for your lovely review, glad we could have been of help :)
Leigh is a truly amazing member of…
Leigh is a truly amazing member of your staff very knowledgeable nothing was a problem for her - very chatty and pleasant s teal asset to your Elgin branch.
20 juni 2026
Antwoord van Hays Travel - Elgin
Aww thank you it was such a pleasure to book you! :)
It was the usual great experience
It was the usual great experience. Your rep Leigh could not have been more helpful, she went the extra mile to achieve the best deal for me. As always it was a five star experience, thank you Leigh.
19 juni 2026
Antwoord van Hays Travel - Elgin
Aw it was a pleasure! Was nice to meet you and glad we managed to get you sorted for your trip!
Leigh :) x
We felt like you listened to what it…
We felt like you listened to what it was that we actually wanted rather than what other travel groups wanted to sell. One of our large party is disabled and they could give us the reassurance we needed about the accommodation suitable unlike TUI who said they wouldn’t have an answer for me until 6 months before we travel. Which is no use when you’re planning a large family holiday well in advance. They couldn’t have been more friendly and helpful, they also called back when they said they would.
16 juni 2026
Antwoord van Hays Travel - Elgin
Thank you for such a lovely review :) I am so happy we managed to get you booked up and now you can look forward to your family holiday with no stress! :)
The staff and booking so smoth and got…
The staff and booking so smoth and got it all explained
18 juni 2026
Antwoord van Hays Travel - Elgin
Thank you for you kind review Margaret! Always a pleasure :)
Friendly and efficient
When Dianne spoken to us we immediately knew that we would be very happy for her assistance. We already knew which holiday we wanted to book and she dealt with both us, and the Riviera Travel representative on the telephone, with such a friendly and efficient manner. We would have no hesitation in contacting Dianne again and using Hays Travel.
16 juni 2026
Antwoord van Hays Travel - Elgin
Thank you so much for your lovely feedback. We're delighted to hear that Dianne provided such friendly and efficient service and helped make your booking experience so smooth. We’ll be sure to pass on your kind words to her. Thank you for choosing Hays Travel, and we look forward to helping you plan your next holiday!
Excellent
Just like to thank Emma and her colleagues in Elgin. Emma was friendly,helpful and very efficient advising and organising everything for the holiday during the booking process.
14 juni 2026
Antwoord van Hays Travel - Elgin
Hi Michael,
Thank you for your wonderful 5-star review! We are so pleased to hear you had such a positive booking experience with us.
Kind Regards
Hays Travel
Diane was very helpful when we went…
Diane was very helpful when we went into book a cruise
14 juni 2026
Antwoord van Hays Travel - Elgin
We appreciate your kind words about the helpful service you received!
Kind Regards
Hays Travel
This is our second holiday booked with…
This is our second holiday booked with hays was comfortable setting explained everything easily to us younge girl we booked with was polite and very friendly can’t remember her name blond hair Pandora bracelets
11 juni 2026
Antwoord van Hays Travel - Elgin
Thank you so much for your lovely review! It was a pleasure helping you book your holiday. The countdown is officially on now — I hope you have the most amazing time! - Aimee 😊
Purchased a gift card
Purchased a gift card, receipt emailed the next day. Staff in Elgin store were extremely helpful
9 juni 2026
Antwoord van Hays Travel - Elgin
Thank you for the lovely review. We are glad we were able to help!
-Team Elgin 😊
Leigh was very helpful and…
Leigh was very helpful and knowledgeable and helped us choose our next holiday.
9 juni 2026
Antwoord van Hays Travel - Elgin
Thank you for your lovely review. Leigh will be delighted to hear your kind feedback, and I’ll make sure to pass it on.
-Team Elgin
Antwoord van Hays Travel - Elgin
Thank you for the lovely comments! - Team Elgin :)
Emma was first class from start to…
Emma was first class from start to finish.
All staff were very polite that's why I like going there
4 juni 2026
Antwoord van Hays Travel - Elgin
Thanks so much for your lovely review! We're so pleased to hear Emma looked after you so well. It's great to know our friendly team keeps you coming back – we'll be sure to pass your kind words on to Emma and the rest of the staff. Looking forward to seeing you again soon!
Very friendly and helpfull
Very friendly and helpfull, nothing was any trouble. I will visit them again for my next booking.
28 mei 2026
Antwoord van Hays Travel - Elgin
Thank you for your lovely feedback. We're delighted to hear you found our team friendly and helpful. We look forward to seeing you soon for your next booking. 😊
Team Elgin
Karen was very helpful and…
Karen was very helpful and knowledgeable. Booking our holiday went very smoothly. The ladies at Hays Travel in Elgin are always helpful.
31 mei 2026
Antwoord van Hays Travel - Elgin
Thank you for the lovely comments, we appreciate it so much and will pass this onto Karen! Team Elgin :)
The lady who served us was polite and…
The lady who served us was polite and very patient with my husband and i
24 mei 2026
Antwoord van Hays Travel - Elgin
Thank you for the lovely comments, we appreciate it so much!
Friendly
Deal with the same person now. Very helpful and friendly. She helps us when we can't figure stuff out! Thank you Aimee! xx
31 mei 2026
Antwoord van Hays Travel - Elgin
Thank you for the kind review, I appreciate it! - Aimee x
Leigh is a lovely girl and couldn’t do…
Leigh is a lovely girl and couldn’t do enough for you. Second time at Hays Travel and wouldn’t go anywhere else.
23 mei 2026
Antwoord van Hays Travel - Elgin
Thank you for the lovely review, we appreciate the lovely comments! We will pass this onto Leigh :) Team Elgin
Antwoord van Hays Travel - Elgin
Hi George,
Thank you for your review! We hope you have a wonderful holiday!
Kind Regards
Hays Travel
Went in to book to go to Majorca
Went in to book to go to Majorca. Met with Aimee,.what a lovely person.She was so bubbly,very helpful ,and nothing seems too much .
23 mei 2026
Antwoord van Hays Travel - Elgin
We're so glad you had such a positive experience with us! I appreciate your kind words and look forward to helping you again. - Aimee
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