A great in person service where prices are cross checked against other holiday companies. You can't ask questions when on a website so the friendly and experienced service at Hays makes it so easy and... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
As always ithe 5 star treatment! Hays Travel are always there to help, organise my holiday tailored to my needs! Katie at Eltham Branch is so lovely, kind and considerate.very helpful and very profess... Toon meer
Bedrijf heeft geantwoord
Went in to make a family booking today it wasn't going to be an easy booking as it was a family holiday we sat down with Theresa and from start to finish she was brilliant she was very patient wi... Toon meer
Bedrijf heeft geantwoord
The assistant that we saw was so helpful to us in finding the cruise we purchased. Also she made the experience fun for us .
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
8-9 St Mary's Place, SE9 5DL, Eltham, Verenigd Koninkrijk
- 02039180747
4,9
Uitstekend
631 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Terri was very professional and very…
Terri was very professional and very helpful when we booked, all the staff were lovely, I will definitely be booking at hays again, lovely relaxed atmosphere, thank you hays and terri
4 april 2026
Antwoord van Hays Travel - Eltham
Thank you Julie for taking taking time to leave us feedback
We're so happy to hear you found our team professional and helpful during your booking experience. Thank you for your lovely feedback; we look forward to assisting you again!
Theresa
Assistant Manager
Very friendly staff and good service
Very friendly staff and good service. Everything arrived in time, very hassle free. I will definately use them again.
3 april 2026
Antwoord van Hays Travel - Eltham
We appreciate your kind words and are so glad to hear you had a hassle-free experience with our friendly staff and timely service. We look forward to serving you again!
Theresa
Assistant manager
Antwoord van Hays Travel - Eltham
We appreciate you taking the time to leave us feedback. We are so glad you found our staff friendly and helpful.
Theresa
Assistant Manager
Great Service
Teresa was so helpful, when booking our Cruise. She is very knowledgeable and gave us lots of hints & tips as it will be our first large ship cruise. Thanks so much!
26 maart 2026
Antwoord van Hays Travel - Eltham
We appreciate you booking your cruise with us. We're so glad to hear that you found our team member's expertise and advice helpful for your first large ship cruise!
Theresa
Assistant Manager
Antwoord van Hays Travel - Eltham
We appreciate you taking the time to share your experience with us. We are so glad that our staff met your needs effectively.
Theresa
Assistant Manager
Can no fault the girls at hays holidays…
Can no fault the girls at hays holidays from moment we walked in they mad us feel as a family reassured that we had chosen the right company to book our holiday with so thank you girls definitely the only place we will be booking our holidays with ⭐️⭐️⭐️⭐️⭐️
22 maart 2026
Antwoord van Hays Travel - Eltham
We're so happy to hear that you felt like family from the moment you walked in! It’s great to know we reassured you that you had chosen the right company. Thank you for your kind words!
Theresa
Assistant Manager
Teresa Ryan was very professional and…
Teresa Ryan was very professional and helped me pick an amazing holiday for an amazing price! I will definitely be returning to branch to book with Teresa again!
25 maart 2026
Antwoord van Hays Travel - Eltham
We appreciate you sharing your experience. We are happy to hear that you are pleased with the holiday we helped you pick, and its amazing price!
Theresa
Assistant Manager
All went well holiday booked staff was…
All went well holiday booked staff was friendly n knows her job
17 maart 2026
Antwoord van Hays Travel - Eltham
Yujiadut
Thank you for your positive feedback
and glad able to help get you booked and something to look forward too
Theresa
Assistant Manager
Relieved and happy
Tried to book holiday on line but it was not working so called Hays travel then called in. Got flight and hotel booked within an hour and no stress. Thank you for being there Hays.
22 maart 2026
Antwoord van Hays Travel - Eltham
Thank you Linda for taking time to send feedback and glad about get you booked and hopefully you will
be back to book your next one
Theresa
Assistant Manager
Laura at hays Eltham branch
Laura at hays Eltham branch
Thank you so much for help us book our holiday and made it easy as this is our first disabled holiday ever and your reassurance was appreciated.
23 maart 2026
Antwoord van Hays Travel - Eltham
Kim,
We're so happy we could assist you in booking your holiday and making the process easy. We appreciate your kind words, especially regarding our reassurance.
Theresa
Assistant Manager
Theresa was so helpfull she needs a…
Theresa was so helpfull she needs a medal sorting out our holiday well done
21 maart 2026
Antwoord van Hays Travel - Eltham
Jean,
We are so happy to hear that our team member was helpful in planning your holiday! We appreciate your kind words and are grateful for the feedback.
Theresa
Assistant Manager
I spoke with Mel in Ethan shop and she…
I spoke with Mel in Ethan shop and she dune every thing for me thanks for that
20 maart 2026
Antwoord van Hays Travel - Eltham
Toney Cohen,
We're happy to hear that you had such a positive experience. We appreciate you taking the time to share your feedback with us.
Theresa
Assistant Manager
Our agent Terri was brilliant!
Terri was brilliant - friendly & efficient....she sorted our holiday for us & left us smiling!! Brilliant service!
17 maart 2026
Antwoord van Hays Travel - Eltham
Bob,
We're so happy to hear that our team member was able to provide such friendly and efficient service, leaving you smiling after sorting your holiday!
Theresa
Assistant Manager
As always friendly helpful (not…
As always friendly helpful (not pushy!!!) advice.
Laura was great and answered our qustions
Thanks
18 maart 2026
Antwoord van Hays Travel - Eltham
Thank you Dave
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found the advice helpful and not pushy.
Theresa
Assistant Manager
Very helpful and friendly staff
Very helpful and friendly staff, good advice and follow up, served by Teresa, thankyou
4 maart 2026
Antwoord van Hays Travel - Eltham
Thank you Tom
We appreciate your kind words! We are so glad our team was helpful, friendly, and provided good advice. Thank you for your feedback.
Theresa
Assistant Manager
I visited the eltham branch a couple of…
I visited the eltham branch a couple of times, the staff were always friendly and helpful, Theresa helped us with our holiday and we are all booked now and looking forward to it. I would recommend going there to family and friends.
3 maart 2026
Antwoord van Hays Travel - Eltham
Julie
I am so happy to hear that our store is friendly and helpful during your visits. It's great you are booked and looking forward to your holiday. We appreciate your recommendation!
Theresa
Assistant Manager
Antwoord van Hays Travel - Eltham
Thank you Patience
Thanks for taking time to feed back and hope you have an amazing time for your birthday
Theresa
Assistant Manager
I know its not the shops fault but the…
I know its not the shops fault but the company they use (vista holidays ) are very expensive
After I booked my holiday I then found it on love holidays for £900 cheaper
25 februari 2026
Antwoord van Hays Travel - Eltham
We appreciate you bringing this to our attention. We're sorry to hear about the price difference you found with Vista Holidays. We'll look into this matter. Thanks for your feedback.
Theresa
Assistant Manager
Christine and family
Service was excellent took time with us making sure we picked the right holiday.We always go to Hayes in Eltham they are very friendly and kind and don’t rush us and when we leave we are happy with the whole experience.
A big thank you to Hayes in Eltham
1 maart 2026
Antwoord van Hays Travel - Eltham
Christine Mullard,
We appreciate you taking the time to share your kind words. We're happy to hear that our team ensured you found the right holiday and that you felt valued throughout the process.
Theresa
Assistant Manager
Nearly never went.
Booked holiday with Terri who was professional throughout. 3 days later my friend had to cancel so it was just me going was extremely worried about not being able to afford this, but Terri found me another holiday same destination but for a 'Single Superior' room which was a lot cheaper, there was a little set too with Tui re the flights, as i had upgraded to 'business class' but once again Terri was spot on and resolved this, as i was going to cancel the whole thing. I look forward to booking my next holiday.
27 februari 2026
Antwoord van Hays Travel - Eltham
Jacki,
We're happy to hear that we could assist you with your booking and find a suitable alternative after your friend's cancellation. We appreciate you taking the time to share your experience, and we look forward to helping you with your next holiday!
Theresa
Assistant Manager
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