Hays Travel - Emma Byford Reviews 

I asked Emma for her help to find us a holiday, we gave her the relevant information, she sent over some really good options of which we picked one, she did the rest.....from enquiring to booking in an hour or so, we wouldn't hesitate in recommending Emma.

Once again I went to my go to lady Emma Byford to book my holiday.
Emma is an amazing young lady who always goes above and beyond to ensure her clients have the holiday of their dreams. Nothing is ever too much trouble for her, bless her heart.
Emma is such a wonderfully organised and caring person that many of her clients, like myself will only ever organise their holiday through her.
Emma is an exemplary professional in every aspect of her role.
I always feel truly blessed to have Emma’s help and support when booking a holiday.
I always return home from holiday to a Welcome Home postcard from Emma. Such a beautiful personal touch♥️
It gives me the greatest pleasure to recommend Emma and feel Hays Travel are extremely lucky to have her on their team.

Yet again excellent customer service from Emma this is our 3rd holiday we have booked with her.
Always very helpful, efficient and friendly. Thank you Emma 😊

Always a pleasure booking through emma

Emma has been brilliant as always, nothing is ever too much for her. Excellent service

I have booked a cruise with Emma Byford of Hays travel who I have booked with before.
Emma is very knowledgeable and booked the cabin of our choice.
I would recommend Emma for any type of holiday.

Whenever we book through Emma we are never disappointed. Always listens to our preferences and gives us 3 or 4 options

A very thorough experience with Emma who went out of her way to help us.

Emma was amazing. The whole process was so easy thanks to her. I’d definitely go through Emma again to book.

Emma made the whole experience super easy! I just gave her a few details and she was quickly back in touch with some great suggestions which made it hard to choose! Really helpful and nothing was a bother if I had a question or a query. Thank you Emma for making us smile and have something lovely to look forward to.

Emma always takes time to listen and understand what I'm looking for in each holiday and then sends me relevant options, paying attention to detail to every option.

Communication is also great, so puts your mind at rest that everything will be as expected when the holiday comes around.

We’ve used Emma for our last 5 holidays.
Always very knowledgeable looks into everything. Helps with all holiday needs and goes the extra mile to make sure you have a great experience.
Nothing is too much trouble.

Emma was very efficient and friendly. Offered help if needed. Would recommend.

Emma is fantastic at finding holidays! Highly recommended! Would not go anywhere else!
Goes above and beyond to find the perfect holiday 😄

Emma is amazing nothing too much trouble, ticks all the boxes

Very quick responses to all queries about the holiday. All comms very clear and precise, set out so we understood everything with full breakdown. Great service

Emma was super quick at finding a holiday for us. Made the whole process so easy and stress free!

Emma was extemely helpful and offered great advice

Emma is always amazing nothing is ever doo much trouble her customer service is next to none.

Emma always ensure she gives excellent customer service and will go that extra mile to help if you have any questions or concerns. Well done Emma you do a super job and have recommended a few of my friends who I know now book their holiday vacations with you. Highly recommend!