Always enjoy the process with emma, she listens & does her upmost to adhere to our requests & requirements. Always goes above & beyond to get us what we want. Can't fault her customer service, wouldn... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Emma went above and beyond to look for the perfect holiday for our family and she answered any questions we had really quickly. As always, she left us feeling confident that we’ve booked the perfect b... Toon meer
Bedrijf heeft geantwoord
Emma was very helpful when assisting us with booking our first family holiday since pre covid. She took our initial holiday requirement for holiday choices and got working straight away, we provided... Toon meer
Bedrijf heeft geantwoord
Emma is always so lovely and doesn't mind me asking 100s of questions! That why we always use her .
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
Personal Travel Consultant Emma Idle, ME15, Otham, Verenigd Koninkrijk
- 01983 897890
4,9
Uitstekend
107 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Emma was a fantastic help
Emma was a fantastic help, providing lots of options. So attentive and very punctual to respond, often answering questions at unsociable hours which was very helpful to us.
7 oktober 2025
Antwoord van Hays Travel - Emma Idle
Thank you Donna, for taking the time to leave feedback, it was my pleasure x
Emma was brilliant
Emma was brilliant, she answered all my questions and explained everything to me in full detail. I will definitely book through her again.
Bring on New York. ♥️♥️
1 oktober 2025
Antwoord van Hays Travel - Emma Idle
Eeeek! Exciting! Thanks Shelley xx
Emma was extremely helpful
Emma was extremely helpful, super efficient & knowledgeable. Excellent service.
18 september 2025
Antwoord van Hays Travel - Emma Idle
Thank you Jenny, it was a pleasure helping you x
Professional and personal service
Emma was very helpful and responded to all my questions and queries straight away. She looked for the best prices and gave me several different options for the holiday I wanted. It is brilliant to deal with a knowledgeable person rather than a website or search engine.
5 september 2025
Antwoord van Hays Travel - Emma Idle
What lovely feedback, thank you so much! x
Emma is very professional
Emma is very professional, helpful and efficcient. When making an enquiry she responds very quickly, gives various options of holidays that we may like. Once we have decided on the holiday she is fantastic at booking it and sending us confirmation and all relevant information. I have absolute faith in Emma when it comes to planning and booking our holidays.
10 september 2025
Antwoord van Hays Travel - Emma Idle
Wow! this is such wonderful feedback, and thank you so much. It is always a pleasure to help. Anytime :-) xx
Fantastic, personal service
Emma went above and beyond to look for the perfect holiday for our family and she answered any questions we had really quickly. As always, she left us feeling confident that we’ve booked the perfect break for our family. She clearly explained different options (such as shared / private transfers) to us.
14 augustus 2025
Antwoord van Hays Travel - Emma Idle
Thanks Lisenka, it was a pleasure. I always appreciate your loyalty too xx
Emma our independent travel agent is…
Emma our independent travel agent is absolutely fantastic! Emma always looks after us and consistently finds amazing holidays that suit our needs perfectly. We truly appreciate her personal touch and dedication.
14 juli 2025
Antwoord van Hays Travel - Emma Idle
Oh Nic, thank you! What lovely feedback to read. I'm always happy to help x
Excellent service
Excellent corresspondence from start to finish, got a great deal and will be using the service again!
17 juli 2025
Antwoord van Hays Travel - Emma Idle
Thank you Dean. Happy to help anytime!
Emma brilliant again.
Request Emma to find another holiday for myself & hubby and she did 😀
11 juli 2025
Antwoord van Hays Travel - Emma Idle
Thank you Jo, I really appreciate the kind feedback x
Emma Idle travel consultant is…
Emma Idle travel consultant is absolutely amazing, she goes above and beyond to help enquiries in any way she can. The holiday booked is a cabin cruise in 2027, monthly payments make Hays holidays so much more affordable.
9 juni 2025
Antwoord van Hays Travel - Emma Idle
What lovely feedback. Thank you! It was a pleasure :-) xx
Emma is very efficient
Emma is very efficient & fast
Always provides a reasonable quote & checks every requirement
Fabulous A* service
25 mei 2025
Antwoord van Hays Travel - Emma Idle
Love this! Thank you June, so very much xx
Emma is a superstar!
Emma was very helpful when assisting us with booking our first family holiday since pre covid. She took our initial holiday requirement for holiday choices and got working straight away, we provided her with some more feed back and she went off and found more options based on our feedback.
She was patient while we were making our choices and we finally made a booking to make some more family memories this summer.
7 mei 2025
Antwoord van Hays Travel - Emma Idle
Thank you so much Sanjay, it was a pleasure. I am very excited for you all :-) xx
Thanks for all your help
Thanks for all your help. Looking forward to a wonderful holiday
27 april 2025
Antwoord van Hays Travel - Emma Idle
Thank you so much for taking the time to leave feedback. Its so appreciated :-) x
Emma was wonderful
Emma was wonderful. Better value than websites like TUi etc for the exact same hotel. Took any stress out of the process and will be using for all my holidays moving forward. Highly recommend.
24 april 2025
Antwoord van Hays Travel - Emma Idle
That is such lovely feedback. THANK YOU! x
Effortless
Effortless. With Emma knowing her stuff. All actions completed on time and kept me informed.
2 april 2025
Antwoord van Hays Travel - Emma Idle
Thanks so much for this feedback. It was a pleasure :-)
Excellent all round-very efficient
Excellent all round-very efficient, timely and great communication.
25 maart 2025
Antwoord van Hays Travel - Emma Idle
Thank you Helen. Happy to help anytime :-) xx
Emma was very helpful and found me a…
Emma was very helpful and found me a holiday that will hopefully suit my needs. Can't wait
12 maart 2025
Antwoord van Hays Travel - Emma Idle
Thank you, Mel. It was a pleasure booking you all xx
Emma was super helpful and got us just…
Emma was super helpful and got us just the holiday we wanted . She was very informative and friendly . Explained all the we needed to do and gave us helpful information . Excellent service .
11 maart 2025
Antwoord van Hays Travel - Emma Idle
Thank you so much for leaving such lovely feedback xxx
Antwoord van Hays Travel - Emma Idle
Thank you Shane, and thanks for sharing such magical pictures of your adventure :-) xx
Emma was amazing and very helpful…
Emma was amazing and very helpful finding us a city break to our budget
1 februari 2025
Antwoord van Hays Travel - Emma Idle
Thank you Steph, it was a pleasure! x
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.