We needed guidance with the biggest holiday of our lifetimes and sat down on the correct seat - opposite Hannah. We were green as grass as to how to even begin and by the end of our first meeting, s... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
This was my first time travelling with Hays. I had found out about Hays through social media. I was extremely nervous when I went to Hays Enfield office. I meet with Hannah, the loveliest person, and... Toon meer
Bedrijf heeft geantwoord
Hannah at Hays Enfield was extremely professional and liaised with Canadian Affair to create a trip to Canada which we are looking forward to We recommended the trip to friends who booked the... Toon meer
Bedrijf heeft geantwoord
Hannah at Hayes travel has booked several holidays for me and they’ve always been perfect. She totally understood our requirements and got them spot on.I would highly recommend Hayes travel Enfield f... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
20 Church Street, EN2 6BE, Enfield, Verenigd Koninkrijk
- 02039252733
4,8
Uitstekend
547 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very friendly & knowledgeable…
Very friendly & knowledgeable consultant (Giuliana)
Helped us sort out a short cruise with grandchildren
25 maart 2026
Antwoord van Hays Travel - Enfield
Kevin Norman,
Thank you so much for taking the time to write the review. We're always so happy to help.
Giuliana
Givuana the travel consultant
Givuana the travel consultant was knowledgeable and helpful. Took alot of time to go through the booking process and rang Ambassador to clarify certain details
25 maart 2026
Antwoord van Hays Travel - Enfield
Thank you for your kind review, I’m glad I could assist and ensure everything was clear during your booking. I look forward to helping you again in the future! - Giuliana
Friendly assistance and great help !
19 maart 2026
Antwoord van Hays Travel - Enfield
Thankyou for your lovely comments Rosina
A wonderful experience when booking through Hays Travel
Rosina was extremely patient & helpful during my visit. I would have no hesitation in recommending Hays.
12 maart 2026
Antwoord van Hays Travel - Enfield
Thankyou for your lovely comment
Kind Regards
Rosina
Always extremely helpful and efficient
Always extremely helpful and efficient. Would strongly recommend them
12 maart 2026
Antwoord van Hays Travel - Enfield
Thank you so much for your kind words! I’m glad I could help, and it means a lot to hear your recommendation. We really appreciate your support and look forward to assisting you again.
Great customer service from a helpful…
Great customer service from a helpful and friendly Agent. Had all my details to hand, from a previous booking
20 februari 2026
Antwoord van Hays Travel - Enfield
Thank you for your kind feedback! I’m glad we could assist and make your experience a positive one. It’s always a pleasure helping our customers, and we look forward to seeing you again.
Hays were wonderful
Hays were wonderful. I posed a proposal to Juliana with our preferences and she came up with suggestions the same day. The cruise was exactly what we wanted so we went ahead and booked immediately. Even the portside parking and assistance were included. Well done (again) Hays
10 maart 2026
Antwoord van Hays Travel - Enfield
Dear Paul,
Thank you so much for sharing your experience and we're so pleased to hear that you were happy with the suggestions provided and that you booked with us again!
Juliana
This was the first time I spoke to the…
This was the first time I spoke to the trainee she was very professional when she was having some difficulties she also colleague for help she showed me a number of options which I appreciated a book Singapore I booked with Hayes, Travel and Enfield on a few occasions now and I find them to be very professional and they’re very helpful and even have to have a difficult day there was put a smile and they always remember your name when you come back
5 maart 2026
Antwoord van Hays Travel - Enfield
Thank you so much for your kind words! I’m glad I could assist and provide some helpful options. It means a lot to hear that your experiences with Hays Travel have been positive. We appreciate your loyalty and hope to see you again soon.
- Julia
Antwoord van Hays Travel - Enfield
Thank you for writing a lovely review! Thank you for choosing Hays Travel Enfield for your upcoming trip! We are happy to help wherever we can!
Kind regards,
Rosina
My experience was great I did enjoy…
My experience was great I did enjoy talk about my trip she was so helpful thank you
22 februari 2026
very helpful and knowlegdeable
10 februari 2026
Antwoord van Hays Travel - Enfield
Thank you for taking the time to write such a lovely review. Thank you for choosing to book with us here at Hays Travel Enfield. We will look forward to helping you every step of the way!
Kind regards,
Maria
Consistently excellent service
Booked our annual holiday to Croatia through Hayes Travel at the Hayes Travel – Enfield Branch and received excellent service once again. I’ve used this branch for several years and they’re always helpful, patient, and great at exploring different options. Highly recommend.
13 februari 2026
Antwoord van Hays Travel - Enfield
SARAH,
We appreciate your continued loyalty and are so glad to hear that you consistently receive excellent service from our Enfield branch. Thank you for recommending us!
Giuliana, Hays Travel
Marie was really helpful
Marie was really helpful, listened and was extremely patient with us! She found us a perfect holiday/ honeymoon
12 februari 2026
Antwoord van Hays Travel - Enfield
Thank you for taking the time to write us such a lovely review!
It was a pleasure booking your very special holiday, you will have the most amazing time in a beautiful resort!
Thank you for choosing Hays Travel Enfield!
Kind regards,
Maria
Antwoord van Hays Travel - Enfield
Thank you for taking the time to write us a lovely review! Thank you for choosing us here at Hays Travel Enfield!
Best wishes,
Rosina
Excellent service very helpful 🤗
17 februari 2026
Antwoord van Hays Travel - Enfield
Jennifer,
We appreciate you sharing your kind words; we are always delighted to provide excellent and helpful assistance to everyone.
Giuliana
Maria was great and got us booked in a…
Maria was great and got us booked in a cruise for 2027 and linked our holiday with our friends
8 februari 2026
Antwoord van Hays Travel - Enfield
Thank you for taking the time to write us a lovely review, we really do appreciate it.
We hope you have a wonderful time away with friends.
Best wishes,
Maria
Great Customer Service and outcome
We have never used Hays Travel before, as we use another high street Travel Agent. Well we will certainly be going back. From the moment we stepped into the Enfield branch we were greeted with a friendly smile by Giuliana.
She took down all our requirements, offered great advice and suggestions and promised to contact us in a couple of days (as it was a big holiday).
This was exceeded with a detailed itinerary arriving the next day. A further 2 options were provided giving great alternatives and prices to suit our budget.
We selected our holiday with a few tweaks from the options and came up with the perfect outcome.
We are over the moon. The staff in the office were friendly and gave tips and advice following their recent trips to the USA.
All in all first class service 100% customer focused.
Thank you Giuliana and Hays.
10 februari 2026
Hannah's 5* service (Enfield)
I went to Hannah asking for a special holiday to celebrate a special birthday coming up later in the year. I told her everything that I needed within this and she went above and beyond to make this happen. The package that she put together for me has everything and more, her patience, advice and experience left me feeling at ease. I will 100% be returning to the Enfield store again and using Hannah as my agent.
***** treatment!
Thanks Hannah for all your help!
11 februari 2026
Antwoord van Hays Travel - Enfield
Thank you for taking the time to write me a lovely review! It was an absolute pleasure helping you get this extra special holiday booked. We are here every step of the way and will look forward to booking your future holidays here at Hays Travel.
Best wishes,
Hannah
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.