Hays Travel - Fakenham Reviews 

Great service and help in finding our holiday.

The staff at the Fakenham Branch are always very professional, welcoming & friendly.

From start to finish with our booking we were treated well, weren’t pushing us, listening to what we want..cant thank you enough

The ladies are exceptional in their work. Friendly, knowledgeable and a good sense of humour. Their advice is good and I will recommend Fakenham Hays to all

The ladies are always friendly and have smiles on there faces when you walk in ,
Extremely helpful and kind know matter what you need , they are always willing to talk through options with you to make sure your holiday is a good one .

Great service. Sorted out all our requirements

Natasha was very professional.
Went above and beyond to help is find what we needed in our circumstances.

Called in and spoke to the manager in my local Hays Travel regarding flights to Australia and return. Considering it was the most busiest time to be travelling I was helped with finding the best dates and price for my trip. Nothing was to much trouble and all the questions I had were answered. I found all the staff very friendly and helpful.

Extremely helpful and easy booking process. They took lots of time to put together the package I requested and made sure I was happy with the process at each stage.

Lovely thank you

Very friendly , excellent service from Chloe, and she managed to find the perfect holiday , all booked , thank you.

Booking our holiday was easier than ever, thanks to Chloe, who was extremely knowledgeable, excellent to speak with and made our booking experience effortless. I can’t recommend Chloe and the team at Hays Fakenham enough, they’re all super helpful and made our booking experience amazing and easy!

We have always had an excelent exoerience in Hays when we book our holidays. The staff are great and well up on the job in hand, plus always helpful and listen to what we say and then do there best to accomodate us. Brilliant job, Thank you all.

Your representative Willow was very patient and friendly .She was able to give us the right advice and arrange our travel requirements .

A personal service with all that one should expect. Dealing with one person who listens, evaluates and offers holiday opportunities which are appropriate.
A person who then refines the package to the best detail achievable.
A person with developed communication skills both with the customer and the holiday company.
That's my one time experience with this company who can expect me back for more.

I was greeted politely when I entered and asked if I needed assistance.
Willow was amazing, she wasn't pushy and listened to all my requests, then diligently scrolled through for the best suitable holiday choices for me.
Her patience while helping arrange everything to accommodate my grandchilds disability assistance especially at the airports was superb.
She took all the stress out of choosing,booking and even arranging the special assistance from me.
I highly recommend this Hays store and the members of staff working there.

Tasha from fakenham Norfolk is a star .So professional.

Willow was friendly and very knowledgeable.
And it was easy for me to book my cruise with her.

Natasha at Fakenham Hays was brilliant. I knew where I wanted to go and when, but I am a solo traveller and at 76 I preferred to be in a group. I also wanted to go to Herculaneum which isn't usually included in Pompeii area trips. Natasha found one, guided me through queries and was very generous with her time, juggling sorting me out alongside incoming calls. I booked there and then, with complete confidence. Thankyou for helping me tick off a major item on my bucket list!