We were unable to get all of the detailed information we wanted on the Cunard website, so we visited the Hays Travel branch in Fareham. Derek was able to clarify all of concerns and provide additiona... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 33, Fareham Shopping Centre, 79 West Street, PO16 0AP Fareham, GB
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Lees wat reviewers zeggen
Always a great experience at Hays Travel in Fareham! We won’t use anyone else. All the staff are friendly and helpful and very knowledgeable about all aspects of travel. And any issues that usually co... Toon meer
Bedrijf heeft geantwoord
We used Hays travel before, The staff are very helpful, this time Gillian was very good in sorting out our ho9liday for next year. Would always recommend them
Bedrijf heeft geantwoord
Charmaine has been very helpful and patient with our booking. Thank you so much. Would highly recommend and will be a returning customer.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
Unit 33, Fareham Shopping Centre, 79 West Street, PO16 0AP, Fareham, Verenigd Koninkrijk
- 01329 732025
4,9
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Knowledgeable and very helpful
29 januari 2026
Antwoord van Hays Travel - Fareham
Hi Susan, thank you very much for leaving such a kind review! Its much appreciated :)
Antwoord van Hays Travel - Fareham
Thank you for your kind words — I really appreciate you taking the time to share them.
I’m delighted to hear you found the service helpful and patient. Making sure everything is clear and stress-free is always a priority, so it’s wonderful to know that came across.
Please don’t hesitate to reach out if I can assist you again in the future.
Kind regards
Gillian
Knowledgeable and informative
Personal experience of the travel consultant made it easy to choose hotel. Very informative and knowledgeable about all the different packages and locations. It helped to make and informed decision. Also suggested optional extras and different flight options which may help with costs. Derek, the travel consultant, is excellent.
28 januari 2026
Antwoord van Hays Travel - Fareham
belinda spiers,
We're happy to hear that the consultant's experience helped you choose a hotel. We're so glad that their knowledge of packages and locations aided your decision-making. Thank you for acknowledging the suggestions for optional extras and flight options.
Hays Travel
The assistant was extremely helpful. Nothing was too much for her.
The assistant was extremely helpful.
24 januari 2026
Antwoord van Hays Travel - Fareham
Thank you for taking the time to leave us a review we really appreciate this :)
We successfully booked our cruise and…
We successfully booked our cruise and we’re treated with respect.
21 januari 2026
Antwoord van Hays Travel - Fareham
Good afternoon Mrs Menzies! Thank you so much for taking the time to leave us a 5* review, we really do appreciate it. See you again! Charmaine
Booking for Guernsey
Excellent service as usual. Derek used our past experiences to help us find what was suitable to us.
23 januari 2026
Antwoord van Hays Travel - Fareham
Always a pleasure. Im sure you will have a great time in Guernsey.
Again great service 🤗
23 januari 2026
Antwoord van Hays Travel - Fareham
Thank you once again for your kind feedback. We’re really pleased to hear that you received great service, and your comments are very much appreciated.
Kind regards,
Peter
Very polite and helpful staff
22 januari 2026
Antwoord van Hays Travel - Fareham
Thank you very much for your kind comments. We’re pleased to hear that you found our staff polite and helpful, and I’m glad the response met your expectations.
We really appreciate you taking the time to share your feedback.
Kind regards,
Peter
Excellent and friendly service as usual
15 januari 2026
Antwoord van Hays Travel - Fareham
Thank you Jennifer for such a lovely review! Its much appreciated and we look forward to seeing you again soon! :)
Our booking was Professionally handled
Peter Ball dealt with our booking and was both knowledgeable and very friendly. We couldn’t recommend him highly enough.
21 januari 2026
Antwoord van Hays Travel - Fareham
Thank you so much for your kind words. It was an absolute pleasure helping with your booking, and I’m really glad to hear you had such a positive experience. Your recommendation means a great deal to me. If I can assist with anything in the future, please don’t hesitate to get in touch.
Kind regards,
Peter Ball
Knowledge
This was our second visit to Hays this week and we again booked another holiday through the same sales rep Peter in their Fareham branch he told us a lot of things we were unaware of and some great tips for other cruises very knowledgeable.
21 januari 2026
Antwoord van Hays Travel - Fareham
Thank you for taking the time to share your feedback. It was a pleasure to assist you again, and I’m delighted to hear that the information and tips I shared were helpful. I’m glad I could provide some useful insight into your cruise options. Thank you for choosing Hays Fareham, and I look forward to helping you plan many more holidays in the future.
Kind regards,
Peter Ball
Derek was very helpful and…
Derek was very helpful and knowledgeable. Made booking very easy!
19 januari 2026
Antwoord van Hays Travel - Fareham
Good afternoon Melinda, Thank you so much for your kind words. You will have an amazing time in New York.
Professional service
Professional service. Agent did not have to do much as we had already chosen our holiday. We were dealt with efficiently.
17 januari 2026
Antwoord van Hays Travel - Fareham
Hi Steven, thank you very much for leaving a review! It was a pleasure to book your cruise for you :)
Another Great Experience
Hayes Fareham will always take the stress of the detail out of booking holidays for me, ensuring all aspects are covered.
They always have great knowledge of booking holidays which really helps me making an informed decision for my needs"
thank you once again
17 januari 2026
Antwoord van Hays Travel - Fareham
Thank you so much for your lovely feedback — it really does mean a lot to us.
We’re delighted to hear that we’ve been able to take the stress out of booking your holidays and help you feel confident in your decisions. Making sure every detail is covered and that you have the right information for your needs is always our priority.
Thank you once again for choosing Hays Fareham. We look forward to helping you plan many more fantastic holidays in the future.
Kind regards,
Peter
We dealt with Amy
We dealt with Amy, she is wonderful and answered every question we needed to know to make our trips stress-free. Being of the older generation, things take a bit longer to sink in, she showed patience and understanding at all times.
17 januari 2026
Antwoord van Hays Travel - Fareham
Thank you so much for your kind and thoughtful review. It was an absolute pleasure helping you plan your trips, and I’m really pleased to hear that everything was explained clearly and helped make things stress-free for you. Please don’t ever worry about taking extra time — I’m always happy to help and ensure you feel completely comfortable and confident with your arrangements. I truly appreciate your lovely feedback and look forward to assisting you again in the future.
Kind regards,
Amy
Always a great experience booking with…
Always a great experience booking with the girls and boys at Hayes Travel in Fareham
17 januari 2026
Antwoord van Hays Travel - Fareham
Thank you for taking the time to leave us a review we really appreciate this :)
Went into Fareham outlet and was served…
Went into Fareham outlet and was served by Peter. He was fantastic very professional and efficient in walking through options and settled on a holiday which suited us perfectly
Well done Hays and especially Peter
Roger Linda Colin Sue
16 januari 2026
Antwoord van Hays Travel - Fareham
Thank you all so much for your wonderful feedback — it was an absolute pleasure helping you.
I’m really glad we were able to walk through the options together and find a holiday that suits you perfectly. Your kind words about my service and the Fareham team are truly appreciated.
Thank you again for choosing Hays Fareham. I hope you have an amazing holiday, and I look forward to seeing you again in the future.
Best regards,
Peter
Antwoord van Hays Travel - Fareham
Thank you for your review, glad I was able to give you a positive experience. We hope to see you both again soon. Have a lovely time! Kind regards Megan
Very helpful took a lot of time to help…
Very helpful took a lot of time to help me with my booking
13 januari 2026
Antwoord van Hays Travel - Fareham
Thank you for taking the time to leave us a review we really appreciate this :)
Fareham Branch
I booked a cruise at the Fareham branch of Hays Travel. Peter was very professional and friendly.
12 januari 2026
Antwoord van Hays Travel - Fareham
I’m really pleased to hear you had a positive experience booking your cruise with us at the Fareham branch. It was a pleasure helping you, and I’m glad you found the service both professional and friendly.
Thank you again for choosing Hays Travel Fareham. I hope you have a fantastic cruise, and I look forward to helping you with your next holiday.
Kind regards,
Peter
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