Charmaine has been very helpful and patient with our booking. Thank you so much. Would highly recommend and will be a returning customer.
Locatie
Wijzig locatieUnit 33, Fareham Shopping Centre, 79 West Street, PO16 0AP Fareham, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We used Hays travel before, The staff are very helpful, this time Gillian was very good in sorting out our ho9liday for next year. Would always recommend them
Always a great experience at Hays Travel in Fareham! We won’t use anyone else. All the staff are friendly and helpful and very knowledgeable about all aspects of travel. And any issues that usually co... Toon meer
Bedrijf heeft geantwoord
We came in on Saturday and ask for quote and said we would be back in on Sunday and when we did it was just so easy to book up what we wanted Jamie-Lee is the best she is so helpful thanks again to he... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
Unit 33, Fareham Shopping Centre, 79 West Street, PO16 0AP, Fareham, Verenigd Koninkrijk
- 01329 732025
4,9
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent agent (Jamie Leigh)?
Excellent agent (Jamie Leigh)?
Thorough, happy, made us feel at ease. Not rushed
7 augustus 2026
Antwoord van Hays Travel - Fareham
Thank you for taking the time to leave us a review we really appreciate this! :)
Antwoord van Hays Travel - Fareham
Thank you for taking the time to leave us a review we really appreciate it! :)
Pete was really helpful in explaining…
Pete was really helpful in explaining what we were getting on our holiday! He also got us the best package for great price. Definitely using Hays again :)
28 juli 2026
Antwoord van Hays Travel - Fareham
Good afternoon Meg, thank you so much for the 5* review! We'll see you again soon :)
Antwoord van Hays Travel - Fareham
Thank you for taking the time to leave us a review we really appreciate this! :)
Really helpful sorting things out…
Really helpful sorting things out friendly making our holiday with no problems always happy and friendly
26 juli 2026
Antwoord van Hays Travel - Fareham
Good afternoon Mrs Pengelley! Thank you so much for taking the time to leave us a lovely 5* review - it is always an absolute pleasure to assist with your holiday arrangements :) We'll see you again soon! Charmaine
Comfort in a cool office during a…
Comfort in a cool office during a heatwave! Helpful and professional. I could have booked direct with Saga but prefer to talk in person, not on the phone
Thank you Megan....
31 juli 2026
Antwoord van Hays Travel - Fareham
Hi Gwyneth, thank you so much for your lovely review! Have a lovely time on your cruise and we hope to see you again in the future!
Kind regards,
Megan
So helpful with choosing dream holiday
Jamie-Lee took care to find out my exact requirements and match me to my perfect Antarctic cruise. Very pleased with her customer service.Communication was good throughout.
31 juli 2026
Antwoord van Hays Travel - Fareham
Thank you for your kind words and for taking the time to leave us a review we really appreciate it and i am glad we were able to full fill your requirments and get your dream trip to Antarctica all booked :)
Kind Regards
Jamie-Lee
Friendly welcome
Friendly welcome from all staff when we walked in the shop.
Jamie-Lee very helpful and looked for the best deal for us with flights to Australia.
31 juli 2026
Antwoord van Hays Travel - Fareham
Thank you for taking the time to leave us a review we really appreciate this!
Friendly and Professional
Always friendly, always professional, have booked some fantastic holidays with the staff of Hays Travel in Fareham
31 juli 2026
Antwoord van Hays Travel - Fareham
Thank you for taking the time to leave us a review we really appreciate this! :)
I have felt with fareham office for…
I have felt with fareham office for quite a few years now and I’ve never had any problems all the staff are pleasant and helpful.
29 juli 2026
Antwoord van Hays Travel - Fareham
Thank you for your wonderful feedback! We are so pleased to hear you've consistently had positive experiences with our team. We truly appreciate your kind words.
Kind Regards
Peter B
Hays Travel Fareham
Reliable travel agent
We choose the holiday we wanted then went into hays travel to book it. Charmaine was very helpful and had all the paperwork done and explained to us in very quick time. We always use hays as the staff are very pleasant.
27 juli 2026
Antwoord van Hays Travel - Fareham
Good afternoon! Thank you so much for taking the time to leave a 5* review, we really do appreciate it :) See you again soon! Charmaine
Helpful advice & staff
15 juli 2026
Antwoord van Hays Travel - Fareham
Hi Tracy, thankyou so much for your lovely review, it was my pleasure to be able to help you with your holiday, I hope you have a lovely time
Excellent service and advice made…
Excellent service and advice made selection and booking very easy.
26 juli 2026
Antwoord van Hays Travel - Fareham
Good morning Mr & Mrs Wilde! Thank you so much for taking the time to leave a 5* review, I really am grateful. I hope that you will both have a wonderful, relaxing cruise holiday in the new year. I'll see you again soon! All the best, Charmaine
Peter Ball who spoke to us was very…
Peter Ball who spoke to us was very competent, knowledgeable and gave us advice when we asked. Very easy to book the cruise we wanted.
24 juli 2026
Antwoord van Hays Travel - Fareham
Thank you for your wonderful feedback! I am so pleased to hear that I was able to help you so well and that booking your cruise was very easy. We hope you have a fantastic trip!
Kind Regards
Peter B
Hays Travel Fareham
Good service and found the holiday that…
Good service and found the holiday that we wanted. Thanks Peter
21 juli 2026
Antwoord van Hays Travel - Fareham
Thank you for your wonderful review! I am so pleased to hear that you received good service and found the perfect holiday with us. I really appreciate your kind words.
Kind Regards
Peter B
Hays Travel
Very helpful Travel Consultant
Very helpful Travel Consultant, explained everything she did to make the booking and was friendly.
21 juli 2026
Antwoord van Hays Travel - Fareham
Thank you for your kind words! We are so pleased to hear that I provided such a helpful and friendly experience. We hope you have a wonderful trip!
Kind Regards
Charmaine G
Hays Travel Fareham
Antwoord van Hays Travel - Fareham
Hi Marie,
Thank you very much for your positive feedback.
Kind regards
Gillian
Antwoord van Hays Travel - Fareham
Thank you for taking the time to leave us a review we really appreciate this!!
Great service at Hays fareham
Charmaine was very helpful, friendly and efficient. She was also able to offer personal experience of the hotels and places we were looking at.
21 juli 2026
Antwoord van Hays Travel - Fareham
Thank you so much for your wonderful review! We are so pleased to hear that I was helpful and efficient, and that you liked that you found my personal experience was valuable.
Kind Regards
Charmaine
Hays Travel Fareham
Very helpful and friendly
Very helpful and friendly. The holiday wanted wasn't available ,but I found one that looks really good and at a good time of year. Would recommend to family and friends.
18 juli 2026
Antwoord van Hays Travel - Fareham
Thank you for taking the time to leave us a review we really appreciate this, i'm glad we were able to get an alternative trip booked for you to look forward too
Kind Regards
Jamie-Lee
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.