Hays Travel - Ferndown Reviews 

The staff are always cheerful & always happy to help no mater how small the enquiry.
Would highly recommend the Ferndown branch.

This involved changing of bookings on board Cunard, for which Cunard required authorisation from Hays Ferndown. This was provided seamlessly and immediately, enabling us to progress with revised plans. Hays Ferndown have provided us with exemplary service for a number of years now and we can't recommend them highly enough.

Thank you very much Jessica for quickly booking. We were glade to talk with you - polite and really skilled travel agent. Many thanks.

I can’t recommend this travel agent highly enough. Time and time again they find us the most amazing holidays, with fantastic quality hotels and brilliant value for money. They always take the time to understand exactly what we’re looking for and consistently exceed our expectations.

Their attention to detail, excellent customer service, and ability to source outstanding destinations make booking completely stress-free. Every holiday they’ve arranged for us has been memorable, and we wouldn’t trust anyone else to organise our trips.

If you’re looking for someone who genuinely cares about finding the perfect holiday, this is the travel agent to use. Five stars all the way!

Yet again the team went above our expectations and not only matched a competitor but went above it and gave us a fabulous deal. Well done everyone at the Ferndown Dorset office…. Thank you

The staff are friendly and happy to help. They do not rush you, but instead give you time to look at the options before you make your decision.

Martine listened to all our requirements and advised us accordingly. She answered all our questions and consulted colleagues for a more in depth opinion. Gaves a number of options and no pressure.

Great customer service very helpful, easy booking. Lorraine brilliant

Excellent! Jody was lovely, and professional. My booking was made easy . Thank you Jody!

Everything was done smoothly and efficently
Jodie was an excellent travel agent and we were entirely satisfied.

Friendly, professional and good knowledge.. looked for best deal whilst understanding our requirements, very impressed with Martine and would use again.

Superb attention to detail & personal attention in booking my flights. Kindly, friendly, helpful & cheerfully committed staff (Lorraine especially) throughout. Wouldn't book flights with anyone else. Consistently fast, efficient & reliable service.

All very helpful Martine found us a very good hotel we are looking forward to flying away
As usual Hays Travel did a fantastic job.

Martine at the Ferndown branch made the experience of booking a much needed holiday great. We had already decided where we wanted to go and the dates but Martine was happy to spend the time with us finding the right hotel and flights and at a cost that we were happy with. There was no time pressure to get something booked even though another customer was waiting to see her. Great Service as always.

Excellent service as usual

Staff member, Storm, was very helpful. He made a reservation for the holiday requested then investigated the chance of a further discount. The holiday was booked the same day and I received a phone call and email to confirm on that day, as promised.

Lots of good advice and help with our bookings for our Summer Holiday and our cruise next year from Storm.
Very fast response to receiving my booking confirmations via email.

We had booked a holiday with your company and found the staff very helpful. They took time to offer different options and to explain everything thoroughly.

Always get very good assistance from all staff when using Hays Travel. Their knowledge and guidance regarding all holidays is amazing and makes us feel confident when booking our holidays

As always Storm went above and beyond to ensure we got the cabin we asked for on our upcoming cruise. Thankyou