I was helped initially by a young man, he was not used to TUI cruise and stay website but sorted it out in the end. Also the woman employee sat behind him helped me out by checking that I could hire a... Toon meer
Bedrijf heeft geantwoord
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Gave Macy a list of requirements left her for a couple of hours and upon our return she had a list of hotels and destinations for my wife and I to look at and within 20-30 minutes our holiday was book... Toon meer
Bedrijf heeft geantwoord
We have always headed over to hays travel for booking our holidays, there is no better feeling than actually going into store and speaking to somebody in person. Over the past year Ashleigh Graham ba... Toon meer
Bedrijf heeft geantwoord
Emma was great, she helped pull together all the elements of our special fly-cruise Asia-Australia for 2028. She was patient and knowledgeable about the 3rd party company, she ensured they were offer... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
28 Church Street, CH6 5AL, Flint, Verenigd Koninkrijk
- 01352 761000
4,9
Uitstekend
515 reviews
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Antwoord van Hays Travel - Flint
Sue Allmark,
We're glad you enjoyed your experience. Thank you for sharing your positive feedback; we appreciate it greatly.
Very helpful always with a smile
6 maart 2026
Antwoord van Hays Travel - Flint
Cora Dodd,
We appreciate your kind words regarding our helpfulness and friendly smiles; we're so glad we could provide a positive experience.
Hays Travel
Great service
4 maart 2026
Antwoord van Hays Travel - Flint
Thank you for your review. We're so glad you had a great booking experience with us
Hays Travel Flint
Antwoord van Hays Travel - Flint
Lawrence,
We appreciate your feedback! We're so glad our staff was helpful and knowledgeable. Thank you for sharing your positive experience with us.
Hays Travel
booked the last 3 years with a lovely…
booked the last 3 years with a lovely girl called macey nothing to much for her,shes very helpfull
27 februari 2026
Antwoord van Hays Travel - Flint
kenneth,
We're happy to hear that you've had such positive experiences over the last three years. We appreciate your kind words and feedback!
flint, Hays Travel
Friendly and experinced by all Flint staff
Always a friendly welcome by all the staff at Flint
17 februari 2026
Antwoord van Hays Travel - Flint
Mrs Leigh,
We're happy to hear that you find our staff friendly and welcoming. Thank you for your positive feedback; we appreciate it.
flint, Hays Travel
The young lady was very good at her…
The young lady was very good at her job, She sorted all are needs out, nothing was to much trouble for her, great service will definitely be going back there again
18 februari 2026
Antwoord van Hays Travel - Flint
barry shellis ,
We appreciate you taking the time to leave us such a complimentary review! We are happy to hear that we sorted everything you needed. It was a pleasure assisting you.
flint, Hays Travel
We got to our accommodation and it was…
We arrived at the accommodation at 11:00 but had to wait until 15:00 to check in. When we finally got to the room, there were two separate mattresses pushed together with a noticeable gap in the middle, all covered with single sheets, and some of the sheets were stained.
The accommodation was also much further away than expected. While the staff themselves were polite and not the issue, we felt we needed more guidance and help on arrival. After checking in at reception in the main building, we were then sent outside to a different room.
The room also didn’t warm up properly, which made the stay uncomfortable. Overall, it hasn’t been the best holiday experience so far due to the room conditions and lack of support.
14 februari 2026
Antwoord van Hays Travel - Flint
Hi Ieuan,
We regret that your check-in was delayed and the room wasn't up to standards this is the case with early arrivals in most destinations. We also acknowledge the location and support issues you faced. After checking your booking notes my travel advisor has noted that you were advised the location was not central but hotel was withing your price range. We do appreciate your feedback, we will make a note of hotel beds and heating issues for future reference.
Thank you
Flint Hays Travel
Booked my holiday experience a lot of holidays through Hays
Booked a lot of holidays through Hays, found all of the girls very good they take there time and go through everything that you want, they make it a calm happy experience, my holidays have always been great
3 februari 2026
Antwoord van Hays Travel - Flint
O Williams,
We're happy to hear that our team provides a calm and happy booking experience, ensuring your holidays are great. Thank you for your positive feedback!
flint, Hays Travel
I was very happy booking my Holiday…
I was very happy booking my Holiday with Hays travel Flint.very pleasant and informative staff.would definitely use them again.
12 februari 2026
Antwoord van Hays Travel - Flint
Malcolm jones,
We're happy you were pleased with our informative and pleasant staff when booking your holiday. We appreciate your feedback and look forward to helping you again.
flint, Hays Travel
Pleasant and quick
Was able to locate and book a holiday we had seen online,very easy procedure.
5 februari 2026
Antwoord van Hays Travel - Flint
Peter Jones,
We appreciate you taking the time to leave us a review. We are so happy to hear that booking your holiday was a very easy procedure.
flint, Hays Travel
Outstanding service
Emma in Flint branch is amazing, nothing is too much trouble. She knows our preferences and understands exactly what we are looking for.
Always gives us 5 star treatment, we look forward to our future holidays that Emma sorts out for us.
31 januari 2026
Antwoord van Hays Travel - Flint
Linda Roberts,
We appreciate you taking the time to share your kind words. We're so happy to hear that our team member consistently provides you with outstanding service and understands your holiday preferences.
flint, Hays Travel
Great experience
Great experience! Ashley was very informative and helpful!
Thank you!
27 januari 2026
Antwoord van Hays Travel - Flint
Carly,
We appreciate you sharing your experience with us! We're glad that our agent was helpful and informative. Thank you!
flint, Hays Travel
the process of booking was made easier…
the process of booking was made easier than booking on line. This in part due to the accomodation not being available for cosy doubles which are advocated in the introduction for single bookings for most of our choices. In fact we had to resort to choosing only one available out of 5 destinations we had short listed. The fact that the coach seatings were barely a 1/4 full meant that the detinations were not almost fully booked. An inexplicable conumdrum.
30 januari 2026
Antwoord van Hays Travel - Flint
janet thompson,
We appreciate you bringing the booking and availability issues to our attention. We're sorry the cosy doubles weren't available and that your destination choices were limited. We'll look into the coach seat availability to improve our booking process. Thanks for your feedback.
flint, Hays Travel
Antwoord van Hays Travel - Flint
We appreciate you taking the time to leave us this great review; we are so happy you found our staff lovely and helpful.
Hays Travel
Holiday booking was fun.
Staff worked very hard to meet all our requirements, and believe me they were challenging requirements.
All the staff were super friendly and we all had a good laugh along the way.
28 januari 2026
Antwoord van Hays Travel - Flint
We appreciate your kind words! It's great to hear that our team's efforts to meet your challenging requirements were successful and that you enjoyed your time with us.
Hays Travel
Lovely helpful staff in Hays travel…
Lovely helpful staff in Hays travel Flint. They helped me book my cruise and answered all my questions and made enquiries for me. Thank you so much x
20 januari 2026
Antwoord van Hays Travel - Flint
Karen,
We appreciate you taking the time to leave us such a wonderful review. We are so happy that our team could assist you with your cruise booking and answer all of your questions!
Hays Travel
Very helpful advice given
Very helpful advice given – with a smile and cheery word. We have not travelled abroad for 20 years and needed help acclimatising to new procedures. Just what we wanted – we will certainly book further holidays here.
27 januari 2026
Antwoord van Hays Travel - Flint
John Biltcliffe,
We're happy to hear that our advice was helpful and made you feel comfortable with new travel procedures. We appreciate your feedback and look forward to helping you book future holidays.
Hays Travel
Emma was knowledgeable
Thankyou Emma for your help with our holiday booking. All the staff are always so helpful amd friendly
26 januari 2026
Antwoord van Hays Travel - Flint
Lynne Sherratt,
We appreciate you taking the time to leave us such a wonderful review! We are so happy we could provide you with a great booking experience.
Hays Travel
Friendly helpful staff
18 januari 2026
Antwoord van Hays Travel - Flint
Thank you for your lovely review
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