Hays Travel - Fordingbridge Reviews 

Chloe was a great knowledgeable guide through the various options that she had worked on with travel providers prior to our visit to the branch. She quickly obtained answers to our questions from the providers! Excellent experience!

Very professional and helpful explained everything we needed to know. Very polite and cheerful.

Excellent friendly staff with great knowledge and customer care highly recommend.

Always most helpful. We have been using this travel agent for many years and your agent recognises us when we turn up!
To be recommended.

Great service from Mark. Fully explained. Booked holiday within 30 minutes. Considering it was nearly closing did not feel rushed. Matched internet price great service

I was welcomed - and every thing explained as it was my first cruise holiday.

My travel advice Chloe was ‘ the best ‘ she listened to what I wanted for my holiday and came up with several ideas….one of which I decided to book. She was informative, patient and all in all made the choices and booking incredibly stress free.
We’ll done Chloe !! 😊

Chloe was over and beyond customer service. She was helpful and nothing was too much trouble.

Very helpful agent, although in training and was overseen by a more experienced colleague, she did very well and I am sure made a great career choice. Our flights and hotel were all sorted perfectly and the subsequent documentation arrived in my inbox as promised

Polite and helpful. Great fun to talk to. And patient.

arc is so helpful and gives me great confidence which is so necessary as I travel on my own and am disabled. I find all the staff of Hays very helpful and kind if he is not available.

Very helpful in getting the holiday that we want.

Marc was really friendly and helpful and we booked a holiday for 2025!

I booked a weeks self catering with a lady called Chloe.
She was very patient and helpful as I wasn't sure where
I wanted to stay. I was very grateful, I booked a holiday!
Kind regards
Harry Clarke

The booking experience was ok, & our advisor was pleasant, helpful & patient, but the length of time the advisor had to wait on the phone for P&O to answer the call, with a query about our booking, was totally unacceptable - nearly two hours!
We made the booking & then discovered Hays Travel require full payment 104 days before travel instead of P&O’s 90 days. We accepted that, only to receive a full payment request 128 days before travel which Hays said is the normal time but differed to our initial information. After further conversations it was agreed in writing, full payment would be due at 104 days prior to travel. Alas, we are now receiving ‘overdue’ reminders from the collection team. The Hays team are nice & helpful but the companies four month in advance payment policy is not viable for us at the moment.

Made booking a holiday so so so easy. Great communication and made everything super clear! Thanks so much Karen! Will always come back!

5 stars - all very helpful and professional, thank you.

Another trip to our lovely local Hays travel
Always met with a smile
Chloe is always so lovely and so welcoming and helpful and always puts our mind at ease
All the staff are lovely and helpful 😁

Chloe, was very helpful and informative, she guided us through different destinations until all four of us were in agreement as to where we were going to go to for our holiday