Hays Travel - Formby Reviews 

Very patient lady looking after us who went thru everything with a smile. I have used this travel agency before and was very happy with them.

Jess was very knowledgeable and helpful did not rush us into anything or push a holiday onto us.very pleased with the way she conducted herself

Caitlin made it easy gave us her time and advise, she was lovely and made
it very easy. Thanks

Great service from Nicole, who tailor made our Route 66 holiday.

As always a friendly smile and warm welcome..plus professional service..listening to our requirements..thank you Jess..

This is what Hays Travel is all about pleasant and hassle free.

Great experience will call again .
Thanks Jemma.

Helpful discussion with Carys about our proposed trip to Majorca. She took us through the options carefully and we were able to select the hotel and location that suited our preferences. Efficient booking process (once we had made our minds up!)

Carys was very friendly,the atmosphere in the store the same & relaxing.Carys was so helpful in searching for our holiday explaining everything to us,& efficient,this is our third time booking with Hays Travel.

The staff were very polite, friendly and extremely helpful.

Nice friendly girl helped us to make a booking

All of the staff were really lovely and were very patient with us old age pensioners

I was enticed into the store by a special advertisement in the window. I was served by a friendly and helpful member of staff. I went out for a few groceries and went home with a cruise🛳️🛳️😁😁🥂
Keep up the specials

The truth is we don’t go anywhere else from the moment your walk in all the girls say hello , any questions you have they have all the answers it’s just a lovely shop to go too , Nicola is a lovely lady who looks after us she is a credit to Hays travel , we tell all our friends to go there and as always we will be going back 💖

Helpful, informative, friendly, and efficient.

Nicole was very informative and helpful

Nice and easy. Down side that you don’t have card machine facilities to use Apple Pay to pay for your holiday

Jess organised my Holiday to Croatia very professionally with understanding of where I wanted to stay,and the type of accommodation available with everything close at hand. I'm very happy with the outcome.

Jess was extremely helpful, along with the Branch Manager, in booking our holiday and offering advice.

I went into the Formby branch and presented Euro notes which I used at least 20 years ago. I wanted to know if they were still viable as my brother (80 years old) was going to use them. The young woman straight away said she didn’t recognise them but said don’t worry as we can exchange them. She didn’t want my brother to go to Spain and possibly they weren’t accepted. She bought them back and exchanged them for current money. I found her amazingly helpful and made me feel at ease. She is an employee you need to recognise