We have used Freya for almost all of our holidays, as we trust her to get the best deal for us. Also we had a big issue on one holiday, where all flights etc were cancelled, and she was amazing, and... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Absolutely amazing service provided by Freya from Hays. Deals with everything from start to finish. Takes all the stress out of booking holidays on your own. Will always go to Freya now with every ho... Toon meer
Excellent, trustworthy service as always We booked this cruise ourselves while already on another cruise, but passed it over to our travel agent Freya McAllister. knowing we could completely trus... Toon meer
Bedrijf heeft geantwoord
I’ve stopped constantly scrolling through websites and shopping around, I just go straight to Freya. We booked multiple holidays using her service. Highly recommended, great customer service, quick... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
Personal Travel Consultant Freya Mcallister, KY8, Fife, Verenigd Koninkrijk
- 01333 698018
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
100% top class service
I used Freya to book my holiday for a booking of 19 people and nothing was to much bother would definitely use again and recommend her services to everyone

Antwoord van Hays Travel - Freya Mcallister
The perfect holiday once again…
We have now booked a few holidays through Freya. Her level of care for a family to ensure all round enjoyment and value is fantastic. I feel like Freya’s knowledge is second to none and she treats my family holiday as if it was her own. Her communication is excellent and really takes away all the things you worry about when it comes to booking a holiday. Our recent vacation was perfect. Freya had been to our resort and was able to take our experience to another level and give great advice. We had an amazing time and cannot wait until our next adventure which will obviously be booked through Freya. Once you book a holiday with her you will never go anywhere else.

Antwoord van Hays Travel - Freya Mcallister
Best holidays
Freya always tries to get the best deal for you, very efficient and friendly, booked a lot of holidays through her, never been disappointed

Antwoord van Hays Travel - Freya Mcallister
Fab holiday to Menorca
We had a fab holiday to Menorca! We contacted Freya looking for late availability in a villa, close to the beach, shops and restaurants. What she found us exceeded our expectations. Within 24hrs she had found us great accommodation in a fantastic location and everything was booked and paid for. It was a nice touch to come home and find Freya had hand delivered our holiday info and boarding passes. Honestly wouldn’t go anywhere else for booking holidays. Everything was seamless, and got our holiday off to the best start!

Antwoord van Hays Travel - Freya Mcallister
My kind of way of booking a holiday
Heard about how Freya goes above and beyond from a family member. She did not disappoint and whatever I asked for she did her best to find out for me. Giving up most of her Friday evening to get my family dream organised. I won’t go anywhere else for a holiday now. This was quick, concise and executed in hours. Love it, my kind of way to do business!

Antwoord van Hays Travel - Freya Mcallister
Amazing service before, during and after!
Freya was amazing from the start and went above and beyond. It was great to have a point of contact that responded whenever she can (outwith shop hours may I add). This was particularly useful when we ran into flight issues that was no fault of Freya’s although she did rectify this quickly for us. Hadn’t we had this point of contact we would have been left stranded. Thanks again for all your help and your advice prior to arrival and during was great. Will definitely use again and recommend 😄🏖️

Antwoord van Hays Travel - Freya Mcallister
Freya was amazing to work with
Freya was amazing to work with, she listened to what I would like in a holiday and was very efficient at getting back to me to organise everything

Antwoord van Hays Travel - Freya Mcallister
Freya is always very helpful and always…
Freya is always very helpful and always finds us a great deal. She is quick at responding and providing all the detail and I like how she manages it from start to finish for us so we don’t really need to do anything and the reason why we keep coming back 😊.

Antwoord van Hays Travel - Freya Mcallister
Excellent service
Excellent service, Freya found a great deal at a lovely hotel for us so excited to go on our holiday now

Antwoord van Hays Travel - Freya Mcallister
Freya is very professional and dealt…
Freya is very professional and dealt with our query very fast all the way through to options for deposit and paying by Direct Debit.

Antwoord van Hays Travel - Freya Mcallister
Outstanding service
Freya was very helpful from the first point of contact. She went over and above at searching to find the perfect holiday and did just that! 😃

Antwoord van Hays Travel - Freya Mcallister
100% recommend Freya
I always book my holidays with Freya. I tell her what I would like and she finds me the best deal! 100% recommend everyone to book with Freya. It’s stress free! X

Antwoord van Hays Travel - Freya Mcallister
5 star as always
5 star as always. Won’t book a holiday without Freya. She is always there for the best locations/hotels and unbeatable prices. Always goes beyond to tell you about the holiday and to ensure it’s the best match. Thank you Freya

Antwoord van Hays Travel - Freya Mcallister
Iceland Trip
Another holiday booked with ease told Freya what I was looking for and everything was booked super fast, including all excursions for our trip. Would 100% recommend. I don't have to worry about anything as Freya books it all for me, thanks again.

Antwoord van Hays Travel - Freya Mcallister
Booked our honeymoon with Freya to…
Booked our honeymoon with Freya to Bali! She couldn’t be more helpful and attentive. Her attention to detail was second to one and I will not hesitate to use her again. Took the stress out of booking for us!

Antwoord van Hays Travel - Freya Mcallister
Thanks again Freya for an excellent…
Thanks again Freya for an excellent holiday. You make everything so easy for us.

Antwoord van Hays Travel - Freya Mcallister
Great communication 1st class
Great communication. Alway finding just what I am looking for. Freya is 5 *****

Antwoord van Hays Travel - Freya Mcallister
Amazing service
Amazing service Freya is always super helpful, I’ve lost count of the amount of holidays she has arranged for me. Everything goes perfectly .. cruise, New York, Spain, Greece, turkey, Mexico 😎4 day breaks, 14 day holidays whatever your looking for she’s your person!!!

Antwoord van Hays Travel - Freya Mcallister
Just tell Freya what you're looking for…
Just tell Freya what you're looking for and within a short time it's all booked and satisfied customers. Have booked with her before and nothing is too much work for her.

Antwoord van Hays Travel - Freya Mcallister
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







