Hays Travel - Greenock Reviews 

The assistant was extremely helpful and look through countless holiday to help find the right one for my family (I’m a wheelchair user). She asked othe members of staff who had been on the same holiday and used assistance for family members to come and speak to us to put us at ease about our trip. Would definitely recommend and use the company again.

Great experience. Very knowledgeable about the resort and numerous hotels. Booked quickly and advised on using the app. Emailed all documents and confirmed delivery while still in shop.

The girl that looked after us was very helpful with the questions we asked

Alayna was so good with us today
We changed our minds a few times and she always showed us what we wanted
We have booked with her a few times now and will certainly do it again
She is excellent and will always trust her advice
She is great at what she does
Thank you Alayna

Alison in your Greenock branch was very helpful and informative, we booked our trips for the cruise through Alison again so helpful and patient, we’ve booked again through Alison for our November trip this year she sorted it all out for us it makes a big difference when booking when you know and trust the person your booking it through.

My son and I went in looking to book a cruise and Jaqueline did her up most to find us what we were looking for . After booking a few days later we have been given a complimentary upgrade from MSC .

My go to travel agent. Great experience booking a holiday. Staff were very professional as ever, explaining everything in detail.

Customer service excellent! Alison in particular was very attentive to want we wanted from our holiday.

The travel consultant provided an excellent service and dealt with all my requests. She was extremely efficient , but was also very patient and had a lovely manner.
Full marks all round.

Full support given offered at several options with no pressure
Staff made us feel at ease.
Also discussed special assistance for 2 of the party travelling and staff enquired further regarding this to ensure we had all information etc needed
We felt this was a stress free booking
Two staff supported this over 2 visits Jacqueline and Alyana
Would recommend Hays Travel Greenock
I am a customer who always returns to the Greenock store

Great customer service, nothing was a hassle

Fab experience in store Alayna spent over an hour with me helping me choose the perfect holiday to celebrate my hubbys 60th, her knowledge was brilliant and it helped me make my final choice, she also done a poster that I can print off to surprise him with

Alayna is so helpful and friendly she knows exactly what holiday we want as we only go to her to book our holiday . If Alayna is off when we pass we do not go in until we know she is working. We have been booking our holiday with Alayna for a good couple of years now and will not go anywhere else.

Friendly staff,never rushed when your in store. Very knowledgeable on all holidays and they are able to guide you in the right direction for what suits your needs. Very respectful of your budget too. Nice big clean shop. You can get some good deals.

My partner and I went into book New York for our 50th birthdays.
As it is a bucket list of ours we wanted someone to help us out. Well Jacqueline went above & beyond for us & we are so happy to have trusted her. Thank you so much

Informative friendly helpful staff as always
.

Alison has always booked my family holidays. Couldn’t recommend her enough! Very helpful xx

As usual Alison provided us with a First Class Service.
Her knowledge and understanding are exceptional.

Yet again booked with no problems.
Jacqueline always double checks the holiday is right for us and we're getting it at the right price.
Flights, hotel, seats, insurance and currency all sorted with no hassle.
One less thing to worry about.
Thanks again