Hays Travel - Hannah Sorensen Reviews 

Hannah gave me amazing help, she remained patient while booking our holiday for 10 people. There were many requests made and she was wonderful dealing with them. I will definitely book with Hannah again. Thank you Hannah.

The booking was very easy and completed quickly.

Brilliant from start to finish really helpful

We have booked our holiday though Hannah, she listens, she just knew what we wanted for our holiday, we talked, an there was things that we could add to make our holiday the best time make it happen with memories like added excursions Hannah has very good knowledge to make our dreams come True we are very excited an looking forward to our holiday. We would recommend Hannah from Mr an Mrs Thompson.

Hannah does everything she can to help you get the holiday you want, l wouldn't book with anyone else

Hannah is excellent and knows my likes and dislikes.booked 2 this year and would book all my holidays and breaks with her

Fast and clear communication, Hannah is a delight to book through, super speedy at sorting our booking! Thanks Hannah.

Hannah went above and beyond to help plan our honeymoon! We wanted something quite specific and she was able to make connections with amazing tours and services for our stay. She also did a great job at adjusting our plans where needed, accomodating for dates and budget. Thanks again!

I can’t thank Hannah Sorensen enough for the incredible service she’s provided while planning our trip to Egypt. From the very first conversation, she has been patient, attentive, and truly committed to building the perfect itinerary for us.

We changed our minds a few times along the way (including switching destinations entirely at one point!), but Hannah never made us feel rushed or pressured. Instead, she listened carefully to our preferences, offered expert advice, and reworked plans quickly without missing a beat.

She took care of every detail — flights, transfers, hotels, tours — and ensured that everything flowed smoothly. Her knowledge of destinations and her ability to suggest experiences we wouldn’t have thought of ourselves made all the difference.

What stood out most was her communication: she was always responsive, kept us updated at every stage, and made the whole process stress-free. I now feel completely confident that our trip will be everything we hoped for and more.

If you’re looking for someone who is professional, knowledgeable, and genuinely cares about creating the best possible travel experience, Hannah is the person to go to. We wouldn’t hesitate to book with her again and will recommend her to family and friends without a second thought.

Thank you so much, Hannah — you’ve been amazing!

A big thank you to Hannah for a brilliant customer service and her hard work to find me a holiday

Very pleased with another booking with Hannah at Hay Travel. Hannah makes it very easy for us and personal. I would highly recommend her services

Fantastic service from start to finish, Hannah has taken all the stress out of finding not only the perfect holiday but putting together everything we wanted in one package at a price that was surprising in a good way! We’ve even got attractions built in meaning we don’t have to hunt around the resort wasting valuable holiday time! Absolutely nothing was too much trouble and we won’t be hesitating to use Hannah again for future bookings

Hannah was so helpful and patient to find the best holiday for me and my family - she did it! Will contact Hannah again for future trips :-)

Fantastic customer service from Hannah, was able to take on board what we required and found us a wonderful deal. Was quick with searches and has made us feel very happy …. Please contact Hannah for trips away you will not be disappointed.

Exceptional service again! Thanks so much

Hannah was very helpful from the beginning and also allows plenty of time I didn’t feel rushed or forced to make any choice I didn’t want to I was shocked when I get the message from her letting me know she found it cheaper than the first time she run me a quote Iknow I’ll be using her services from now on for anywhere I travel and make sure other people do to

Contacted Hannah to help me book a surprise trip to New York for my partner in December. The whole experience was amazing and stress free. Highly recommend using Hannah to book any trips. The customer service was fantastic.

Even though it was a last minute decision to book a holiday, Hannah made the experience stress free with her efficient and professional attitude.

Hannah is truly amazing! After sending her my trip idea and dates she came back with the most incredible deal and price on a few nights away birthday city break! Smooth from start to finish, making it easy and stress free, saving myself the hassle of finding accommodation and travel with the added bonus of it being cheaper than what I had previously looked at myself. Thank you so much Hannah