A massive thank you to Daz and all the team at Grange Hayes Travel, Hartlepool Market. ❤️ We wouldn’t book our holidays anywhere else! Daz is always so professional, friendly and attentive, and genu... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Once again Alison at Hays travel Hartlepool has navigated us through our family holiday booking. It is difficult trying to arrange a holiday when everyone wants prices for different things but Alison... Toon meer
Bedrijf heeft geantwoord
Kirsty makes the experience of booking a pleasure.She is patient knowledgable and happy to change anything about your holiday to suit your needs.Always keeps you updated and makes sure you are happy w... Toon meer
As always the best service. Kirsty is so efficient and knowledgeable. Hays Travel are very lucky to have her. I always recommend to family and friends.
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
190 Middleton Grange, TS24 7RR, Hartlepool, Verenigd Koninkrijk
- 01429707279
4,9
Uitstekend
1K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Always get helpful service
Always get helpful service, staff are genuinely friendly and always seem to go that extra mile, great staff great holidays
13 augustus 2026
Antwoord van Hays Travel - Hartlepool Middleton Grange
Jacqueline,
Thank you so much for your wonderful review! We are absolutely delighted to hear that you consistently receive helpful service and find our staff genuinely friendly. It means a lot to us that our team goes the extra mile to ensure great holidays.
Kind Regards
Hays Travel Huyton
Darren was very helpful, patient, attentive and thorough.
Darren was very helpful, patient
23 augustus 2026
Antwoord van Hays Travel - Hartlepool Middleton Grange
Thank you for your feedback, Darren will be very pleased with the comments.
It was quick professional and easy was…
It was quick professional and easy was only there 30 mins thanks to Darren (Hartlepool branch)
23 augustus 2026
Antwoord van Hays Travel - Hartlepool Middleton Grange
Thank you for your comments, Darren will be so pleased with the feedback.
Pleasant helpful service
15 augustus 2026
Antwoord van Hays Travel - Hartlepool Middleton Grange
Thank you for your feedback. We look forward to assisting you again. Thanks Julie
Antwoord van Hays Travel - Hartlepool Middleton Grange
Thank you for your lovely review it is very much appreciated. Thanks Maddison
Booking straight forward
Booking straight forward . Member of staff was very helpful, friendly and knowledgable.Updated us re tax on arrival to hotel, only criticism is we were not made aware we would also have to pay extra on arrival for air-con, WIfi and safe and didn't discover this until when reading reviews on arrival home 😟
20 augustus 2026
Antwoord van Hays Travel - Hartlepool Middleton Grange
Good Afternoon ,
Thank you for your feedback. We are pleased to hear that our staff member was helpful and knowledgeable. We sincerely apologize for the oversight regarding the additional charges for air-conditioning, Wi-Fi, and the safe.
Kind Regards
Hays Travel Hartlepool
Antwoord van Hays Travel - Hartlepool Middleton Grange
Hi Gary thanks for this review its much appreciated. Thanks, Kirsty
Thavyoung agent was very pleasant and…
Thavyoung agent was very pleasant and helpful throughout the booking helping to get the best possible deal to suit our needs
18 augustus 2026
Antwoord van Hays Travel - Hartlepool Middleton Grange
Hi Anthony thank you for this review it is much appreciated. Thanks, Maddison
Once again Alison at Hays travel…
Once again Alison at Hays travel Hartlepool has navigated us through our family holiday booking. It is difficult trying to arrange a holiday when everyone wants prices for different things but Alison is very patient with us. We have booked a p&o cruise for next year with three cabins for 8 of us. Thanks Alison
19 augustus 2026
Antwoord van Hays Travel - Hartlepool Middleton Grange
Hi Diane, thanks for this review its much appreciated. Hope you have a lovely time. Thanks, Alison
Group cruise
Fay was very pleasant and helpful, the booking went very smoothly even though it was for a large group.
Will definitely use Hays Travel in future.
18 augustus 2026
Antwoord van Hays Travel - Hartlepool Middleton Grange
Thank you for your lovely feedback, its very much appreciated. Thanks Fay
Paradise
We have booked here numerous occasions very helpful and always find what im looking for
8 augustus 2026
Antwoord van Hays Travel - Hartlepool Middleton Grange
Hi John that's so much for this review it is much appreciated. Thanks, Julie
Kirsty and her team are fab…
Kirsty knows exactly what we want from a holiday cannot recommend her enough x
16 augustus 2026
Antwoord van Hays Travel - Hartlepool Middleton Grange
Thanks for the fab review , hoping for 5 stars next time :)Kirsty
Antwoord van Hays Travel - Hartlepool Middleton Grange
Thank you for your feedback, the branch will be so pleased with the comments.
Kirsty Wilson is so helpful with all…
Kirsty Wilson is so helpful with all our bookings. She goes above and beyond. Always helpful and obliging.
Highly recommend Hays in Middleton Grange.
David & Christine Mountney.
13 augustus 2026
Antwoord van Hays Travel - Hartlepool Middleton Grange
Thank you so much for this review it is much appreciated. Hope you have a lovely time. Thanks, Kirsty
Always use Hartlepool store
Always use Hartlepool store, staff are brilliant and helpful, Kirsty helped us with our booking of a cruise, very informative, very helpful, always goes that extra mile, to meet our needs.
16 augustus 2026
Antwoord van Hays Travel - Hartlepool Middleton Grange
Thank you so much for this review it is much appreciated. Hope you have a lovely time. Thanks, Kirsty
Staff at Hartlepool are always…
Staff at Hartlepool are always friendly, knowledgeable and professional and offer positive advice.
16 augustus 2026
Antwoord van Hays Travel - Hartlepool Middleton Grange
Thank you so much for this review it is much appreciated. Hope you have a lovely time. Thanks, Kirsty
Hayes Travels -The best
The staff here are so helpful, friendly and always take their time to give the best service. Would not go anywhere else, I highly recommend
16 augustus 2026
Antwoord van Hays Travel - Hartlepool Middleton Grange
Thank you for your lovely feedback, its very much appreciated. Thanks Fay
Excellent service
Excellent service. The lady was very helpful in finding us a city break. She explored numerous options for us and actually found somewhere that we probably wouldn't have thought of if we had just researched it ourselves.
15 augustus 2026
Antwoord van Hays Travel - Hartlepool Middleton Grange
Thank you so much for this review it is much appreciated. Hope you have a lovely time. Thanks, Julie
A very helpful and knowledgeable…
A very helpful and knowledgeable advisor- , a credit to your business.
13 augustus 2026
Antwoord van Hays Travel - Hartlepool Middleton Grange
Thank you for your lovely review, it is very much appreciated. Thanks Abi
Had a very good day booking a holiday…
Had a very good day booking a holiday for early 2027.
Fay was fab, very informative , very helpfull with questions on 2 other holidays we are thinking about .
13 augustus 2026
Antwoord van Hays Travel - Hartlepool Middleton Grange
Thank you for your lovely feedback, its very much appreciated. Thanks Fay
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